
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Elizabeth City / Outer Banks
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
The team arrived promptly in the time frame the staff set. "Customer first" was modeled from Manager to Tech assigned to our unit. (I had a pressing appointment to drive away to). Our laundry area was left "better than when they arrived to work." I heartily recommend your air duct cleaning. #AirDuctCleaningingOuterBanks
Very Nice...Thourough job.
Excellent Job!!!
The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.
A testimony from an elderly couple who called us concerned with an odor in their home. Our Estimator, Jason Sims, met with the homeowners to inspect their air duct system.
“Jason Sims did smell what my husband and I could smell but seven other experts coming to our house for this problem, couldn't smell. He spoke on the phone to our Air and Heat man and the owner came to our house and detected a gas leak in our circuit board/panel.
Last Friday both our propane company and air/heat company people came at the same time and did testing according to North Carolina safety laws. Our propane tank was empty. One hundred gallons was put in (it’s a 500-gal tank) and both companies did all testing together. A new board will be put in this Friday. Everyone said that we were very lucky. I said that. Jason saved our lives.
One does not think of a gas leak in the summer...it came and went sometimes very light. Bottom line Jason was the only one who smelled it besides us and he spoke to the company and explained the problem. We are very thankful to him and that is why I reported that we feel that he saved our lives. Luckily, I stopped using the air upstairs when I first started to smell it and always had our windows and sliding door upstairs open. Thank you again to sending him. I called in the morning and he was here by afternoon. Can't ask for better service than that...and he didn't even charge us! :) “
Linda and Richard F.
“I FORGOT THE MOST DRAMATIC PART!!! When Jason took a whiff half way up the stairs he asked, “where is your gas tank?" then we ran out of the house and went to the tank when he bent down, took off the cover and immediately turned off the propane...all the while explaining to me what he was doing and why.... a fine young man :)”
Perfect 10's.
I talked with Tracy in the office (very helpful) she called to let me know the men would be getting there earlier, that was ok. The men who did the job were knowledgeable and cleaned the vent in no time.
Did a great job!
We had water damage to our kitchen and laundry room. We were very upset when the flooring started to turn black. So, we called SERVPRO of Elizabeth City/Outer Banks. They came ready to do their job - clean up the mess. They were fast, experienced and polite. They explained what was going to happen in our house and set out to accomplish the task as fast as possible. We were very impressed by their knowledge and got to work ripping out the floor. They were always polite and cleaned up the mess that was made. What should have taken a month lasted almost three months. This was NOT SERVPRO's fault. The flooring we wanted to replace the old one with was on back order. It took over a month to get the flooring and have it installed. This detail was out of their control. So when all was said and done, we were VERY pleased with the results. I can’t say enough about the professionalism SERVPRO showed us. When the job was finally completed, it really was "Like it never even happened." I would use SERVPRO of Elizabeth City/OBX again but hope we don’t have another problem. Thank you, SERVPRO!
I have an eight week old baby, was dreading this, your crew made it so easy! They helped us be able to care for our baby and dogs easily during this time! They went above and beyond.
About Us
SERVPRO® of Elizabeth City/Outer Banks is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.
Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Elizabeth City/Outer Banks will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Elizabeth City/Outer Banks. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
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