Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of East Charlotte

Our Google Reviews
(704) 529-9963
4.8
(97 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

This company is amazing. Training a puppy then adopting kittens proved to be dirty and smelly. They came on time to our appointment with booties on and thoroughly cleaned our carpets. That was months ago - that horrible animal smell never came back. It's like they used magic. I'd definitely recommend them.

Heather Wiskes
Matthews

I am a landlord living in CT with a townhouse in Charlotte, NC.  The last tenant had a 45 lb dog that had urinated in every room of my rental.  I had the floors ripped out in every room and placed new flooring in addition to having the floors treated prior to installation.  Walls and ceilings were repainted also, however the smell of urine was so overwhelming that potential renters and buyers was so distracting they were not interested in my unit.  Before having all the floors pulled up again for a 2nd treatment I contacted SERVPRO and they came out to inspect and provided a recommendation for some cleaning and a Hydroxyl Ozone Treatment.  When I sent my realtor and property manager to the unit after SERVPRO had treated it, they told me the smell was gone. About  a week later, my 1st offer to purchase the unit came through!!  Not only did SERVPRO cure the problem that was ailing me for months, but they were professional, patient in explaining the process of the treatment, and reasonable to work with.  A big thank you to SERVPRO.

Stephanie T.
Charlotte



Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you

Emic Plemons
Charlotte



I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.

Sarah Batts
Charlotte

These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!

Chris Hallberg
Charlotte

I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!

Brian Casper
Charlotte

SERVPRO was quick to respond, sent a great guy and were very helpful.

Emergency Board up repairs from vandalism.

Hilda D
Charlotte

Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!

Megan Morris
Charlotte

My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!

Michelle Holley
Charlotte

About Us

SERVPRO® of East Charlotte – Charlotte, NC Water Damage, Fire Damage, and Mold Restoration

SERVPRO of East Charlotte is a locally-owned restoration and cleaning company serving homes and businesses across Charlotte, NC. Our professional team specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage recovery, and commercial and residential cleaning services.

We put the customer first, delivering fast, reliable, and effective restoration solutions. Every project is handled with care and expertise, ensuring your property is restored safely and efficiently. From water extraction and structural drying to fire cleanup and mold containment, we use advanced equipment and industry-approved methods to protect your home or business.

As Charlotte’s trusted restoration experts, we are Faster to Any Size Disaster, available 24/7 for emergency services—even on holidays. Our team also works directly with insurance providers to simplify claims and streamline paperwork, making the recovery process stress-free.

SERVPRO of East Charlotte combines technical skill with empathy, helping you recover quickly from water, fire, storm, or mold damage. Our goal is to restore your property so it looks and feels “Like it never even happened.”

Contact SERVPRO of East Charlotte today for professional water damage restoration, fire damage cleanup, mold remediation, and storm recovery in Charlotte, NC.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of East Charlotte

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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