
Meet Our Team
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SERVPRO of Carthage, Joplin
Greg Cook
Greg Cook is the Owner/Operator of SERVPRO of Carthage/Joplin. He has 36 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Water Damage Restoration, Lead Safe Practices, and Subrogation. In his free time, he enjoys spending time outdoors and with his family.
Barbara Cook / Owner
Barbara has owned SERVPRO of Carthage/Joplin for 32 years. She is certified in the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Water Damage Restoration and Subrogation.
Brandon Cook / Owner
Brandon has owned SERVPRO of Carthage/Joplin for over 20 years. He is certified in the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Carpet Cleaning, Water Damage Restoration, Applied Structural Drying, Fire Damage Restoration, Applied Microbial Remediation, Odor Control, Lead Safe Practices, and Subrogation.
Zachary Sloan
Zachary Sloan is a Co-Owner of SERVPRO Carthage, Joplin. He also works closely with our reconstruction team. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Microbial Remediation Technician, Fire Damage Restoration Technician, and Odor Control. In his spare time, he enjoys golfing, and spending time with his family.
Megan Sloan
Megan Sloan is the Controller and Co-Owner at SERVPRO of Carthage/Joplin. She has several years of experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. When Megan isn't at the office, you can find her spending time with her family or sipping coffee with her friends.
Cortney Whitmore
Cortney Whitmore is the Office Manager at SERVPRO of Carthage/Joplin. When Cortney isn't at the office working hard, she is at home baking and spending time with her husband and two kiddos.
Bryan Morris
Bryan Morris is the Restoration Project Manager at SERVPRO of Carthage/Joplin. He has been in the restoration industry since 2009 and 9 of those years have been cherished with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation, Carpet Cleaning Technician, and Fire & Smoke Damage Restoration. In his free time, he enjoys spending time with his wife, two kids, and dogs. He also enjoys fishing, golfing, and watching hockey.
Tyler Hicks
Tyler Hicks is a Fire Restoration Manager at SERVPRO of Carthage/Joplin. He has 5+ years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician. In his free time, he enjoys spending time with his family and watching football.
Shane Walker
Shane has been with SERVPRO Carthage, Joplin for over 3 years now. He works hard every day as our Reconstruction Manager, leading our recon crew to success and ensuring that our customers are fully satisfied with their projects. Shane spends his spare time floating on the creek, fishing and enjoying one on one time with nature.
Alyssa Cook
Alyssa is one of our amazing Technicians at SERVPRO of Carthage/Joplin. She works hard to get the job done quickly.
Bethany Crable
Bethany is on the SERVPRO of Carthage/Joplin team as a Technician. We're so lucky to have her be a part of this team.
Cody Palmer
Cody is a part of our reconstruction crew. He has been apart of the SERVPRO family for over 2 years. Cody is a hard worker and goes above and beyond to ensure the happiness of our customers. In his spare time, he enjoys hunting!
Charles Hambleton
Charles is one of our amazing crew chiefs in our water department. He has been apart of the SEVRPRO family for 2 years. He leads our crews from job to job and ensures all processes and systems are followed appropriately and ensures customer satisfaction upon completion of jobs. In his spare time, he enjoys being with his family.
Ethan Flenniken
Ethan is apart of our reconstruction team for almost 3 years now. He is an asset to our team and we appreciate all he does for our customers. Ethan enjoys golfing and spending time with his family!
Jonathan Hartman
Jonathan is our amazing Warehouse Operations Supervisor and Contents Division Manager! He works hard and helps keep our operations in the warehouse organized. Jonathan is a huge Chiefs fan, but most recently became a Pitt State football fan due to his son joining the PSU football team.
David Mcknight
David is a Restoration Supervisor at SERVPRO of Carthage/Joplin. He also handles our mold department. David has been apart of the SERVPRO family for 3 years now.
Juanita Cervantes
Juanita is a Technician on our team. She is an efficient team member and we are lucky to have her on the SERVPRO of Carthage/Joplin team.
Khali Johnson
Khali is our Fire Restoration Supervisor. Her position is unique, and we are lucky to have her be a part of the team at SERVPRO of Carthage/Joplin.
Shanobi Lutes
Shanobi is a Technician for SERVPRO of Carthage/Joplin, working hard to get our remediation and restoration jobs done quickly.
Jayden Nelson
Jayden is a Technician here on our team at SERVPRO of Carthage/Joplin. He works hard to get the job done quickly and efficiently!
Jay Wescott
Jay is another great team member of our reconstruction department. He has an extensive skill set that really enhances our business. Jay recently became a father and is enjoying his new life as a dad.
Stephanie Sylva
Stephanie is our Restoration Supervisor for SERVPRO of Carthage/Joplin. She is a great leader and an important member of our team!
Stefani Lambeth
Stefanie is our Job File Coordinator. She is a HUGE asset to our office team. She coordinates and schedules jobs and ensures customers are updated and taken care of. Stefani enjoys spending time with her family and cheering her kiddos on at their sporting events.
Kaden Fobair
Kaden is a Technician for our team at SERVPRO of Carthage/Joplin. He gets the job done!
Klay Ackerson
Klay works as a Water Restoration Supervisor on our team. He ensures that the crews get the job done efficiently and in a timely manner. Klay is great at what he does and we appreciate him!
Edwin Cornejo
Edwin is water technician. He works along side our other techs to ensure that all water mitigation and restoration jobs are completed efficiently. We are grateful for Edwin and his hard work.
Avery Lown
Avery has recently joined the team as a water field technician. Since joining the team this year, he has gone above and beyond to ensure our community is well taken care of. Truly going into every situation with the expectation that he will leave the job "Like it never even happened".
Paige Lown
Paige has recently joined the team as our Marketing / Account Manager. Paige goes out and educates the community on who SERVPRO is and what we do. She also manages all of our community events. Paige enjoys spending time with her family and coaching all of her kids sports teams.
What our
customers are saying
Will did a great job. Very thorough.
Was great to work with! Did a fantastic job getting it done and cleaning up. Highly recommend your business.
Excellent people that work for SERVPRO. We appreciate your efficient in getting out so quickly.
Will, Mike, and Bryan were absolutely wonderful and did an excellent job going beyond to make sure I felt as if m home would be safe for my children and I to return to. I can not thank them enough.
Everyone in the courthouse has commented on what a fantastic job the crew has done. This was my first experience with your company and I have been very satisfied.
Fast professional and good at what they do. Had great service through all of SERVPRO special shout-out to Derek McElroy and Richard who came out today to demo my basement. Went above and beyond to make the process as seamless as possible for my family!
This company is awesome! Derek, Shane and their teams are wonderful people to work with.
Tandy, Zildjian, Juanita, Jackie and boys they were great!
They were very helpful and professional in all ways. They helped pack and store things and were so careful with it all. We could not have been treated any better. Tyler went above and beyond with all the service we received. He is an asset to your company. All your employees we have had contact with were professionals and courteous.
Will did a great job. Very thorough.
Was great to work with! Did a fantastic job getting it done and cleaning up. Highly recommend your business.
Excellent people that work for SERVPRO. We appreciate your efficient in getting out so quickly.
Will, Mike, and Bryan were absolutely wonderful and did an excellent job going beyond to make sure I felt as if m home would be safe for my children and I to return to. I can not thank them enough.
Everyone in the courthouse has commented on what a fantastic job the crew has done. This was my first experience with your company and I have been very satisfied.
Fast professional and good at what they do. Had great service through all of SERVPRO special shout-out to Derek McElroy and Richard who came out today to demo my basement. Went above and beyond to make the process as seamless as possible for my family!
This company is awesome! Derek, Shane and their teams are wonderful people to work with.
Tandy, Zildjian, Juanita, Jackie and boys they were great!
They were very helpful and professional in all ways. They helped pack and store things and were so careful with it all. We could not have been treated any better. Tyler went above and beyond with all the service we received. He is an asset to your company. All your employees we have had contact with were professionals and courteous.
About Us
Professional Restoration Team
Since 1987, SERVPRO of Carthage/Joplin has been a trusted partner for residents and businesses in the Carthage and Joplin, MO areas, helping them recover from the unexpected challenges of floods, fires, and other disasters. Our highly trained team is equipped to handle a wide range of restoration needs, including water damage, fire and smoke damage, mold infestations, debris removal, and even vandalism restoration. With IICRC-certified training, our experts ensure the highest standards of remediation and restoration services.
We proudly serve communities throughout Missouri, including Neosho and Carl Junction. At SERVPRO of Carthage/Joplin, we’re committed to helping our neighbors rebuild after natural disasters, working closely with property owners, landlords, and homeowners to restore their properties quickly and efficiently. To make the process as seamless as possible, we also collaborate with insurance providers to help determine coverage and navigate claims.
When disaster strikes, you can rely on the professionals at SERVPRO of Carthage/Joplin for prompt and reliable emergency restoration services. We're here to help you get back to normal, fast!
