Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cape Girardeau & Scott Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
August 31st my cellphone's battery (Samsung S24 Ultra) got hot and started a fire in my kitchen, and set on fire my cabinets 8 inches away, that day I was notified that ServePro would come in and clean, a few day's later a project estimator (Trent) showed up to take photos and square feet. I was using my Mom's cellphone till my replacement came in. Living 20 minutes outside of town, it's not easy to do business when there's not a way to reach you. I forgot to write Trent's contact info down. Over the coming weeks I was having questions of start dates, what needed to be done to get these guy's to show up, because my house was still kind of liveable, cause I put the fire out, but had extensive smoke damage. I've seen more picky people move out for less damage. The Office staff gets a one star review, they were impossible to get a hold of, Trent told me they were out of Jackson Missouri, so I didn't know they were listed as ServePro of Cape Girardeau & Scott Counties. Had to call corporate first, the Office personnel just kept saying we'll leave a message, and someone will get back with you, but nobody ever did. Tried like crazy to get a start date, Farmer's insurance adjuster was more forth coming with information than ServePro was. If it hadn't been for the insurance adjuster I'd probably still be waiting, some how I got put on the back burner. Trent told me they were two weeks out when he was here. The commercials, and advertisements all claim that ServePro is quick on the Job, and on the job within hours of incident. Don't believe that for a second. If it wasn't for Chris, Drew, and William, the 3 main personnel especially Chris, that showed up every day, was extremely courteous, polite, and knowledgeable. This company wouldn't be where it is, or get as good of review as they are getting, cause a 19 day response time to start the job is way too excessive. Their dedication to doing an amazing job, really turned this place around, and turned my view on this company around. The office staff could learn a thing or two by shadowing these guy's a few days, or at least getting a little more hands on with the projects. Chris and William's attention to detail and customer satisfaction is some of the most Top Notch work I've seen in a long time. Because I'm a renter the contents weren't cleaned, however each night I made sure stuff was out of the way for the next day's work, and they really worked with me on getting things planned, and prepared. I can't say it has been stress free, but the attitudes of the Men who showed up to work here, really made it easy to deal with. They weren't here long each day, they'd get here between 930 and 11am, take an hour for lunch, and usually leave by 330 or 4pm, but they quickly, and thoroughly worked through the house. I know they have other projects going on, so nothing to do about that. However, the house is nearly cleaner than the day I moved in, nothing on them about how it was left. I still have to repaint everything, but it definitely looks a lot better than it's been the last month, heck probably the last year. I'm excited to start the painting, and remodeling. I thought the carpets were ruined, but they got 98% of the stains out, you can still see some of the high traffic areas from 15 years of wear, but I'm shocked how good they turned out. Chris and William turned it around for the corporation, just know that the office, especially the secretaries will frustrate the dickens outta you.
We appreciate the work Ross and Ashley did on cleaning our carpet. They did a great job and were friendly. I heard Ashley laughing with some of our members as well while cleaning! It was nice seeing them interact with our members.
Trent and Jacqueline did an amazing job on our carpets at Panera in Cape Girardeau. Thank your for the friendly service.
Great experience with Scott and Matthew-courteous and professional-HIGHLY recommend!!
Servpro did a great a great job with cleaning up our basement. Jayden, Trent, and the rest of the of the crew responded quickly and were very professional. Thank you for the great job.
Michael and William responded to our preschool within 1 hour of calling the Servpro number about our situation. They were both very friendly and polite. They went right to work to dry up the small “flood” a leaking pipe had caused. They were quick and efficient and other workers returned daily to check on the drying process of the classrooms before removing the fans. Nice work!
Michael Heins and his team did a great job on multiple fronts in our claims . Professional, curious and excellent communication from Michael. Highly recommend. 5 stars ⭐️
Pleased with the work Jayden ,Bryce,and Chris did on my sewer drain back up clean up all three were very friendly and polite they accessed the damage and made sure I understood everything before they began the job thank you Servpro I would highly recommend them for your job big or small
Bryce G and Chris G were kind and professional. They made sure to explain everything they were doing and were extremely courteous and respectful. A+++++++++ recommend then.
