Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Shakopee / Savage / Prior Lake
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Shakopee / Savage / Prior Lake we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Matt was wonderful, my trust in the company was all because of Matt. Great customer service!
SERVPRO arrived ahead of schedule and quickly dried our wet basement. We were amazed at the friendly service from the techs!
Great job, very professional.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Give these technicians a raise. The work was done promptly and looks great!
SERVPRO showed up promptly and acted fast to take care of the water damage we had suffered in our house. Their equipment was top notch and the people were very friendly and efficient. I would recommend them to anyone in need of this sort of service.
Outstanding job getting rid of all that water in my basement, as well eliminating the residual damage.
SERVPRO did a great job tackling the problem at my home. They are well informed and take the time to educate the homeowner on the actions taken and provide updates along the way.
Very professional and efficient
Matt was wonderful, my trust in the company was all because of Matt. Great customer service!
SERVPRO arrived ahead of schedule and quickly dried our wet basement. We were amazed at the friendly service from the techs!
Great job, very professional.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Give these technicians a raise. The work was done promptly and looks great!
SERVPRO showed up promptly and acted fast to take care of the water damage we had suffered in our house. Their equipment was top notch and the people were very friendly and efficient. I would recommend them to anyone in need of this sort of service.
Outstanding job getting rid of all that water in my basement, as well eliminating the residual damage.
SERVPRO did a great job tackling the problem at my home. They are well informed and take the time to educate the homeowner on the actions taken and provide updates along the way.
Very professional and efficient
About Us
Our Story
SERVPRO of Shakopee/Savage/Prior Lake has been serving the Scott County and Carver County areas for close to 30 years. The business is currently owned by Scott Clemente and his wife Liz, who live in the Minneapolis area along with their three children, Jack, Cate and Betsy. Scott bought into the SERVPRO system because he saw an opportunity to run and grow a business that genuinely helps people and that can be a positive influence for the communities where we operate.
In the past 10 years we have grown from just 6 technicians and 3 service vehicles to a staff of over 30 trained and certified individuals close to 20 service vehicles. Our growth has come through a focus of doing each individual job so well that, even without asking, our customers will go out of their way to recommend us to friends, neighbors and their entire community.
As we look forward to the next 30 years we will continue to do what we do best:
- Provide the absolute best customer service in the industry
- Provide the absolute highest quality of work in the industry
- Continue to focus on our customers and the community to ensure we are serving each as best we can
Technology and Training For a Better Customer Experience
At SERVPRO of Shakopee/Savage/Prior Lake invest heavily in both technology and training to provide our customers with a better overall experience than other companies in our industry. Our technicians all have iPads to document losses and allow them to communicate seamlessly with your insurance company. In addition they have the latest in moisture detecting instruments from the TRAMEX ME5 moisture meter to various FLIR infrared cameras. These instruments allow us to detect ALL the moisture and water that may be hiding behind your walls which ensures the clean up is done correctly, the first time.
In addition to technology we are constantly investing in training for our technicians. Each one holds at least one designation from the Institute of Inspection, Cleaning and Restortion (IICRC) and regularly attends Continuing Education courses to ensure their skillset stays sharp. On top of industry leading certifications we also conduct in house training on a weekly basis to cover everything form the basics of water and fire mitigation to the more complex mitigation and restoration strategies.
Full Service Company
We pride our selves on handling all aspects of the mitigation and restoration process. You can think of us as your "concierge" to assist in answering all of your questions and working with your insurance company to make sure they have any documentation they might need. In addition as a licensed contractor with the State of Minnesota we can advise on and complete any repairs that may be needed as part of the restoration process.
