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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Minnetonka, St. Louis Park, Golden Valley

Our Google Reviews
(952) 473-4837
4.7
(182 reviews)

Service Areas

Minnetonka, MN | Groveland, MN | Golden Valley, MN | St Louis Park, MN | St. Louis Park, MN | Hopkins, MN | Wolfe Park, MN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Minnetonka, St. Louis Park, Golden Valley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a pipe burst in the middle of the night and a substantial amount of water leaked through our home. Kyler and Kyle showed up within two hours and got to work right away. I was pretty rattled by the whole event but the SERVPRO technicians and their customer service was calm, informative and they didn't try to talk me into or out of anything. They only wanted to help me make an informed decision and get our house dry as quickly as possible. Kyler was particularly good with communication and even responded within minutes when I had questions and he was not even on site. I am very impressed with the quality of services we received from SERVPRO.

Respectfully,

David P.

David P
Golden Valley

Dear Scott,
I want to thank the SERVPRO specialists who did such a wonderful job on my water damaged kitchen floor. They were efficient and made sure the job was done correctly. I would be pleased to recommend SERVPRO to anyone who has any kind of damage to their home.

Margaret G.
Andover

Dear Scott,

When we had a washing machine supply line hose break, I called SERVPRO for assistance.

We ended up with about 2 inches of water in our basement due to the break in the supply line to our washing machine on a Sunday night. Once the SERVPRO team arrived, they stayed until 1:30 in the morning helping us clean up.

Because we live in a townhouse complex we have a shared basement area and due to the work of the SERVPRO people we contained the water in our unit and saved the rest of the Townhouse Association major damage.

Tucker and his crew were very professional and were very reassuring to us which kept the stress level down and we appreciate that very much.

Over the next several days Tucker and his crew returned to assess any further damage and remove any damaged sheet rock and carpeting that needed to be replaced.

I want to thank Tucker and the SERVPRO Team for their professionalism and dealing with the insurance in a timely manner. I would recommend this service to anyone who finds himself in a similar situation.

Paul F.
Coon Rapids

Thank you so much for the calm, through explanations and the great work. I was especially impressed with the cooperation with my plumber and contractor during the process!

Margaret J.
Minnetonka

Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our basement and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.

I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Tucker, Rachel, Jordan, Joe and Carlos were all out over about a 5 day period and all of them were fantastic to work with.

Thank YOU for your help as well, I felt like we were in good hand from start to finish.

Luke H.
Saint Bonifacius

Did a great job of listening to our concern to not tear up the bathroom floor and instead continued drying it out over the weekend. In the end the floor dried successfully and we saved time and money by not removing the flooring.

Darin Colemen
Minnetonka

Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!

Kathleen H.
Minnetonka

Dear SERVPRO:
Jordan was exceptional during this process. He maintained constant contact with me about his findings and conclusions. He informed me of every step of the process and contacted me about any concerns or problem areas. His manager Joe, was just as informative. Both were very proactive with working with the insurance adjuster.

Thank you,
Richard J.

Richard J
Champlin

My washer malfunctioned in late December, causing severe water damage to my home. Despite the busy time of year, The SERVPRO team was able to come out right away t help. The service reps were friendly, knowledgeable, and patient throughout a very stressful situation. I appreciated it so much!!

Thank you!
Aileen S.

Aileen S.
Blaine

We had a pipe burst in the middle of the night and a substantial amount of water leaked through our home. Kyler and Kyle showed up within two hours and got to work right away. I was pretty rattled by the whole event but the SERVPRO technicians and their customer service was calm, informative and they didn't try to talk me into or out of anything. They only wanted to help me make an informed decision and get our house dry as quickly as possible. Kyler was particularly good with communication and even responded within minutes when I had questions and he was not even on site. I am very impressed with the quality of services we received from SERVPRO.

Respectfully,

David P.

David P
Golden Valley

Dear Scott,
I want to thank the SERVPRO specialists who did such a wonderful job on my water damaged kitchen floor. They were efficient and made sure the job was done correctly. I would be pleased to recommend SERVPRO to anyone who has any kind of damage to their home.

Margaret G.
Andover

Dear Scott,

When we had a washing machine supply line hose break, I called SERVPRO for assistance.

We ended up with about 2 inches of water in our basement due to the break in the supply line to our washing machine on a Sunday night. Once the SERVPRO team arrived, they stayed until 1:30 in the morning helping us clean up.

Because we live in a townhouse complex we have a shared basement area and due to the work of the SERVPRO people we contained the water in our unit and saved the rest of the Townhouse Association major damage.

Tucker and his crew were very professional and were very reassuring to us which kept the stress level down and we appreciate that very much.

Over the next several days Tucker and his crew returned to assess any further damage and remove any damaged sheet rock and carpeting that needed to be replaced.

I want to thank Tucker and the SERVPRO Team for their professionalism and dealing with the insurance in a timely manner. I would recommend this service to anyone who finds himself in a similar situation.

Paul F.
Coon Rapids

Thank you so much for the calm, through explanations and the great work. I was especially impressed with the cooperation with my plumber and contractor during the process!

Margaret J.
Minnetonka

Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our basement and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.

I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Tucker, Rachel, Jordan, Joe and Carlos were all out over about a 5 day period and all of them were fantastic to work with.

Thank YOU for your help as well, I felt like we were in good hand from start to finish.

Luke H.
Saint Bonifacius

Did a great job of listening to our concern to not tear up the bathroom floor and instead continued drying it out over the weekend. In the end the floor dried successfully and we saved time and money by not removing the flooring.

Darin Colemen
Minnetonka

Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!

Kathleen H.
Minnetonka

Dear SERVPRO:
Jordan was exceptional during this process. He maintained constant contact with me about his findings and conclusions. He informed me of every step of the process and contacted me about any concerns or problem areas. His manager Joe, was just as informative. Both were very proactive with working with the insurance adjuster.

Thank you,
Richard J.

Richard J
Champlin

My washer malfunctioned in late December, causing severe water damage to my home. Despite the busy time of year, The SERVPRO team was able to come out right away t help. The service reps were friendly, knowledgeable, and patient throughout a very stressful situation. I appreciated it so much!!

Thank you!
Aileen S.

Aileen S.
Blaine

About Us

Our Story

SERVPRO of Minnetonka has been serving the Twin Cities area since 1987 when Dave and Sheri Honn opened what was then the first SERVPRO in the state of Minnesota.  In 2014 Sheri Honn sold the business to its current owner, Scott Clemente who has been running the business since then.  Our values state that above all else, we help our customers.  We currently have a trained and certified staff of over 30 people whose main focus is helping our customers in their time of need when their home or business has suffered water, fire, smoke or mold damage.

Commitment to Our Community

The owner of SERVPRO of Minnetonka, Scott Clemente, has been living in the Minneapolis area for the past 10 years with his wife Liz who was born and raised in Eden Prairie, MN.  Our goal is to make the communities in which we live better places.  We do this through our business as a disaster restoration and repair company, but more importantly by supporting our local communities.  In the past we have partnered with local fire departments to educate the public on fire safety, we have conducted blood drives in partnership with the Red Cross, and we are active members of several Chambers of Commerce.  In addition, our employees regularly volunteer their time for organizations such as Feed My Staving Children and local food pantries. 

Commitment to Our Customers

We make the following promises to each and every customer we serve:

  1. Quick response time. When you need us, you need us fast!  We typically arrive at a customer's door within an hour of them calling us.
  2. Clear communication throughout the process
  3. Quality work done by trained professionals

Trained Employees

Our crew leads are certified by the IICRC in the various aspects of disaster mitigation, including fire, water and mold.  In addition, all of our employees are background checked on an annual basis. 

We believe a stable workforce enables us to offer a higher level of service to our customers. We invest heavily in our team with training and full benefit packages for all full-time employees.  We have a culture of “work hard and do right by the customer” and feel that our average employee tenure of over 4 years reflects that!

Full Service

We are a full-service company and regularly produce both residential and large complex commercial projects.  In addition, as a licensed general contractor, we have the ability to perform full rebuild services after the mitigation is done.  We can truly make it "Like it never even happened."

Scott Clemente
Scott Clemente
Owner of SERVPRO of Minnetonka, St. Louis Park, Golden Valley

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.