Meet Our Team
Here to Help® 24/7
SERVPRO of Aitkin, Carlton & West St. Louis Counties
Gene Pehrson
Gene has been the owner of SERVPRO of Aitkin, Carlton and West St Louis Counties for 9 years. He is a disabled veteran. His favorite part of the work he does is understanding a home from the very beginning to the very end. Knowing how it was built, to best help the remediation/repair. He is certified as a building contractor and in bio-hazard, radon, subrogation, mold remediation & testing, lead renovation, Master IICRC water damage, advanced drying, applied anti-microbial, carpet, textiles, fire & smoke restoration and electronic technologies.
Heather Leopold
Introducing Heather, our devoted General Manager originating from Grand Rapids. Heather's dedication goes beyond assisting customers in crisis; she's equally focused on supporting her team. Beyond the office, Heather delights in cheering for her sons at sports events, immersing herself in the outdoors with her dogs, and tending to beautiful gardens.
Duane Lolmaugh
Duane is an accomplished Project Manager at our SERVPRO office in Grand Rapids, assisting operations in Aitkin, Cloquet, Hermantown, Virginia, and the surrounding areas. With over six years of experience in the restoration industry, Duane possesses extensive expertise in water damage restoration, fire damage repair, mold remediation, and biohazard cleanup. Known for his calm and composed demeanor, he is dedicated to guiding clients through every type of disaster with professionalism and care, ensuring effective solutions and exceptional service.
Outside of his professional role, Duane enjoys spending quality time with his family, watching sports, and fishing the local lakes near Grand Rapids.
Ransom Haire
Ransom serves as a dedicated Project Manager at our SERVPRO office in Grand Rapids, overseeing operations in Aitkin, Cloquet, Hermantown, Virginia, and surrounding communities. With a strong foundation in hard work, commitment, and a results-driven mindset, Ransom excels in guiding customers through their restoration needs with professionalism and care. His ability to manage projects efficiently and support both clients and team members has made him an invaluable asset to our organization.
Beyond his professional responsibilities, Ransom is a devoted family man with a passion for the outdoors and a keen interest in baseball.
What our
customers are saying
Very pleased. They did an awesome job. It almost looks like we replaced the carpet . I will definitely be using you guys again.
Highly impressed and absolutely appreciated the SERVPRO employees that came to my house. Thank you very much!
Dear Gene, thank you for the one-on-one meeting with you today, It's great to be able to get to know more about your crew and I came away from that with a great deal of respect for you and what you do. You have a lot of passion for your customers and a lot of integrity in business. So encouraging.
Kyle and Dawson were awesome. Very professional and courteous. Office staff was polite.
"Thanks for all you guys did for the property! It was a pleasure working with you all."
"Pay the girls better! They confidently did their job and were very professional. We were impressed and highly recommend them!"
The SERVPRO staff clearly explained the cleaning and restoration process and were very professional. I would use them again in the future if need arises. I recommend them to anyone. They were amazing, quick, friendly, hardworking and I saw no improvements needed!
Thank you for helping and making this terrible loss much more stress free. Your crew was so kind and professional; thank you for taking time to be extra careful with my belongings!
My husband and I woke up one night to a flooded basement. Come to find out our sump pump failed and water had backed up into our fully furnished basement. I called my insurance and SERVPRO came out and were very punctuation, kind and knowledgeable to all my questions. Thanks to them they eased my mind and my basement was dry with in a couple days.
Very pleased. They did an awesome job. It almost looks like we replaced the carpet . I will definitely be using you guys again.
Highly impressed and absolutely appreciated the SERVPRO employees that came to my house. Thank you very much!
Dear Gene, thank you for the one-on-one meeting with you today, It's great to be able to get to know more about your crew and I came away from that with a great deal of respect for you and what you do. You have a lot of passion for your customers and a lot of integrity in business. So encouraging.
Kyle and Dawson were awesome. Very professional and courteous. Office staff was polite.
"Thanks for all you guys did for the property! It was a pleasure working with you all."
"Pay the girls better! They confidently did their job and were very professional. We were impressed and highly recommend them!"
The SERVPRO staff clearly explained the cleaning and restoration process and were very professional. I would use them again in the future if need arises. I recommend them to anyone. They were amazing, quick, friendly, hardworking and I saw no improvements needed!
Thank you for helping and making this terrible loss much more stress free. Your crew was so kind and professional; thank you for taking time to be extra careful with my belongings!
My husband and I woke up one night to a flooded basement. Come to find out our sump pump failed and water had backed up into our fully furnished basement. I called my insurance and SERVPRO came out and were very punctuation, kind and knowledgeable to all my questions. Thanks to them they eased my mind and my basement was dry with in a couple days.
About Us
SERVPRO of Aitkin, Carlton and West St. Louis Counties understands the emotional toll of fire or water damage and the disruption it brings to your life. Our mission is to quickly restore normalcy, erasing the event from your memory.
Led by community advocates Gene and Heidi Pehrson, we've been dedicated to serving customers since 2015. With extensive experience in various fields—Gene as a general contractor and Heidi as a nurse—we approach each project with expertise and compassion. Beyond work, we value family time and adventure, often exploring tropical destinations or enjoying our Northome cabin with our grandson.
Integrity is paramount to us. Heidi Pehrson emphasizes, “We never want to run into a past customer without being able to hold our heads high!” We take pride in our IICRC-certified team, committed to ongoing education to uphold industry standards.
SERVPRO of Aitkin, Carlton and West St. Louis Counties offers a comprehensive suite of services, including fire, water, storm, and mold restoration, as well as rebuilding. As certified mold specialists, we're equipped to handle various needs. Our expertise in water and fire damage restoration ensures a swift return to normal life.
No project is too large or small. Contact us at (218) 879-6141 for a prompt assessment or service appointment for your home or business.
