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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Sterling Heights

Our Google Reviews
(586) 480-2400
4.8
(291 reviews)

Service Areas

Warren, MI | Sterling Heights, MI | Waterford, MI | Roseville, MI | Pontiac, MI | Auburn Hills, MI | Auburn Heights, MI | Fraser, MI | Clintonville, MI | Clarkston, MI | Orion Township, MI | Lake Angelus, MI | Lake Angelas, MI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Sterling Heights we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Had a major flood and basement was a mess. Gavin and his partner Mike did an awesome job completely drying my whole house out and very hard workers to say the least. Went beyond to make everything right. I give them both a A+ for their hard work. 

Dennis S.
Sterling Heights

My experience was great. Work was excellent and all workers were very polite and cooperative. I was very happy with the finished job. 

Lowell T.
Madison Heights

My basement flooded badly, and I called SERVPRO for help. The team of Chad and Brandon were at my house in just a few hours. They assessed the damage and formulated a plan to mitigate the problem right away. Both men were extremely polite and very knowledgeable. They helped me to feel at ease and I’m so grateful to them. They started work immediately, which I didn’t expect! Thank you, Chad and Brandon, for helping to make a bad situation a little easier to handle. 

Patrick W.
Sterling Heights

We had severe water damage and SERVPRO helped to pack up our house and then helped move us back in. I cannot say enough about the crew that moved us back in. Noah, Jason, Reegan, Hannah, Jeremy, Adrianna, Maria, and Sierra were all so kind and professional. They were so respectful with our things. They gave such attention to detail. The team leader was Reegan, and her boss was Stephanie. They were in constant contact with me and addressed any concerns I had. They made a stressful situation much easier to deal with. I greatly appreciate each of them for all their hard work. Thank you again for all you did. 

Erin
Sterling Heights

Chris was done quicker than I expected, and cost was less than the estimate. 

Mark S.
Sterling Heights

Chad, Kevin, and Collin got us taken care of after water damaged our basement. They were courteous, professional, and knowledgeable, answering all questions they were able. They were also helpful with next steps in filing our claim and getting our basement put back together. Would recommend. 

Brandon T.
Sterling Heights

Chet and Collin are fabulous! Everything was perfect! 

Ann O.
Bloomfield Hills

Thank you, SERVPRO team, Quentin and DJ! Our family was so appreciative of their help during a late-night flood. They took care of everything, and we were able to rest easy! Such professionalism. Thank you so much!! 

K. S.
Sterling Heights

We had an issue with water in the basement. Chad and Collin came out the same day to give us a quote. They were polite, very thorough, and efficient. They communicated the information well and took the time to answer all our questions. 

Kathleen B.
Sterling Heights

About Us

Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.  

SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes. 

SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more. 

We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need. 

Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of West Sterling Heights

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.