
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of West Sterling Heights
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Sterling Heights we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO is a great company to do business with.
We had a sewer back up in a carpeted basement. I called and spoke to Julie. She was so wonderful! Manny and his crew showed up and immediately started removing the water-logged carpet. It took a week of work, but we are all dried up. Only thing remaining is replacing some drywall which will be in Jason's hands. I highly recommend this SERVPRO and this crew. Thank you so much for taking care of us.
Jake and Chris were so nice to deal with after our sewer backup. They were professional, friendly, answered all of our questions, and did a great job. This was our first time dealing with SERVPRO and we are very happy with their work and professionalism.
As usual, SERVPRO went above and beyond to be professional. Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!
You have two very good guys working for you!
Crew members Donnie C. and Travis C. provided exceptional service from the beginning through completion. I would highly recommend SERVPRO to all of my friends and family.
Amazing!! Thank you!
I was impressed with the SERVPRO's on-site personnel that performed services at my residence.
Thank you for your help during this stressful time. The repairs have been completed and the condo looks great, better than before. Thank for the prompt and caring repairs.
SERVPRO is a great company to do business with.
We had a sewer back up in a carpeted basement. I called and spoke to Julie. She was so wonderful! Manny and his crew showed up and immediately started removing the water-logged carpet. It took a week of work, but we are all dried up. Only thing remaining is replacing some drywall which will be in Jason's hands. I highly recommend this SERVPRO and this crew. Thank you so much for taking care of us.
Jake and Chris were so nice to deal with after our sewer backup. They were professional, friendly, answered all of our questions, and did a great job. This was our first time dealing with SERVPRO and we are very happy with their work and professionalism.
As usual, SERVPRO went above and beyond to be professional. Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!
You have two very good guys working for you!
Crew members Donnie C. and Travis C. provided exceptional service from the beginning through completion. I would highly recommend SERVPRO to all of my friends and family.
Amazing!! Thank you!
I was impressed with the SERVPRO's on-site personnel that performed services at my residence.
Thank you for your help during this stressful time. The repairs have been completed and the condo looks great, better than before. Thank for the prompt and caring repairs.
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO® system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. He then branched into Metro Detroit in 2017 under the management of Cody Roy. Randy & Tina have grown, acquired, and sold multiple territories throughout Michigan. With their headquarters in Saginaw, they currently operate 9 franchises with offices in Saginaw, Bay City, Midland, Owosso, Detroit, Romulus, and Sterling Heights.
The Saginaw-based franchise has been ranked in the top 10 for the past 16 years, including top producer twice and 2019 Franchise of the Year. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services, such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
