Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Kalamazoo and Portage
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most stressful and hazardous situations a property owner can face. It poses serious health risks and can cause significant damage in a short amount of time. At SERVPRO of Kalamazoo and SERVPRO of Portage, we understand that these are true emergencies and our team is ready to respond immediately to help mitigate the damage.
Our certified technicians are highly trained and fully equipped to handle every type of water contamination incident, from septic system failures and severe toilet overflows to complex sewer line backups, burst pipes, and other black water situations. No matter the scope of the damage, we're the trusted experts for thorough sewage cleanup, sanitization, and complete property restoration.
We follow the industry's highest standards, adhering to IICRC S500 protocols to ensure safety and quality throughout every step of the process. Our team also assists with insurance coordination and documentation to help make the process as smooth as possible. Our goal is to deliver exceptional service and restore your property so completely that it's "Like it never even happened."®
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Great work Mel and Isaac B! I greatly appreciate your thoroughness and professionalism while at my home. You all, and Mike, definitely put me at ease communicating every step of the way, during what started out as a very stressful event. Thank you!
Cody and Leo helped assess an insurance claim for me - they were prompt, professional, and thorough. They made sure I understood the parameters of what they could do, and I learned a little bit more about my house! Dispatch was very proactive and helpful with scheduling and planning. Highly recommended.
Came home to a flooded basement and SERVPRO was there within the hour. Mike, Joseph and Isaac were all highly communicative, professional, and overall did a great job. In a situation where I was unclear, I felt taken care of and in good hands. Would highly recommend to anyone in need of this type of service. Great team and great work.
SERVPRO did a great job taking care of the water damage in our home from toilet overflow.
SERVPRO did a great job on my mold issues. Kayla, Trent, Mac and Mel were all very polite, professional and went beyond. Kayla in particular made sure to take care of my questions and concerns. Each of them did their job and then some. Hopefully I never need their services again, but I wouldn’t hesitate to call them if I did.
Your techs were very courteous and professional. Couldn't ask for a better group to come out and remediate mold in my home.
Cannot say enough about all the information and help we received from SERVPRO on the mold we found in our new home. They were AMAZING!
Thank you for coming out and removing mold from our home.
I will be referring you guys to everyone. Came out, assessed the mold in my house, started work asap and were done way before I thought you would be.
About Us
At SERVPRO of Kalamazoo and Portage, we understand how overwhelming fire or water damage can be and the impact it has on your home or business. Our mission is to reduce that disruption and restore your property quickly, making it "Like it never even happened."
We specialize in cleaning and restoring residential and commercial properties affected by fire, smoke, or water damage. Our team is also trained to handle mold and mildew remediation to keep your property safe and healthy.
Our staff receives extensive training in property damage restoration, from SERVPRO's corporate training center to regular IICRC-industry certifications. With a nationwide network or skilled franchises, we have the resources to handle any size disaster, big or small.
If you're in need of professional restoration services, give us a call today.
Proudly serving communities since 1967, SERVPRO is the trusted name in cleaning and restoration.
