Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Washington County
Our Google Reviews
(301) 797-0677
4.7
(140 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups and overflows can be hazardous, unsanitary, and overwhelming, but SERVPRO of Washington County is trained to handle the situation safely and efficiently. Our certified technicians use professional-grade protective equipment and follow strict sanitation protocols to remove contaminated water, disinfect affected areas, and neutralize odors. We also restore damaged flooring, drywall, and other affected materials to help your property return to a safe and healthy state. Whether the sewage issue occurs in a Hagerstown home, a Williamsport office, or a local business in Boonsboro, MD, we respond quickly to minimize damage and prevent health risks. SERVPRO of Washington County is committed to providing expert cleanup services throughout Maryland, ensuring that residents and business owners can trust their property is in capable hands.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had been presented with a difficult situation, but when I contacted ServPro, they assured me they could help. Kevin, the Crew Chief, and all of the workers, were very pleasant and did a phenomenal job. Kevin did a great job answering questions, keeping me informed, and catering to my requests. I can’t thank him and the crew enough for all their hard work. Thank you! Thank you! Thank you!

Kim Long

A job well done from the Holland team. Trish and her crew were pleasant, efficient, and very thorough.

Amy

Did a great job.

Sylvia Lucas

Mario and his crew was very polite and informative. Great to work with even while grieving the loss of a loved one.

Belinda Bowers

Mario and his team were excellent to work with!

Ashley Hospelhorn

We returned home after a few hours to the sound of water running in the basement. (Pex joint At rear hose bib separated) Being typical home owners we immediately started damage control, shutting off the water supply, getting the shop vac out, trying to move items, and even remove some carpet to see how bad the damage was. Within a short time we realized water had spread under the walls and soaked carpet and drywall in every room of the basement. As a homeowner we just didn’t have the industrial tools to handle this big of a situation. After contacting our homeowners insurances (which was an automated system and AI chatbot) we were contacted by phone with in about an hour by our local Serve pro. The lady who spoke to my wife was excellent, very calming and reassured us they were going to get us through this mess. Shortly after we got a call from Kevin, then Shawn, Kevin, and Rangel showed up and got to work immediately. They listened to my rambling about what had happened and what action I had already taken. Being the kind of person that normally likes to do things my self, these guys were great about letting me be in the way from time to time lol. They explained every step of the process they were doing, and why they were doing it. When talking with the insurance adjuster via phone the next day and mentioning the Servpro team by name, the adjuster said that team is one of the best in the area and they have all good feedback. Very highly recommend if you need to get water mitigation done in the area, call servepro and ask for Kevin and team.

David Harbaugh

Mario and his team were great and very friendly and knowledgeable!

Jeremiah Graham

Kevin and Ranjell delivered in my time of need. The made the best out of a bad situation. They cared for my home the way I would have and minimized the damage that was caused assuring a speedy recovery from this ordeal. At no time did I ever feel misinformed. They educated me every step of the way, explaining each step thoroughly. They arrived early, and stayed late leaving only after each phase of the work was completed. A very professional team. I would trust them to do their best in every situation and would recommend them to anyone who finds themselves up against it. Nice job. God Bless. Greg & Robin Marzola

Greg Marzola

Kevin and Rangel were really good to work with. They were very patient and upfront about what to expect from the work and cost. They were very prompt and always ready to answer any questions we had during the whole process. I am happy to have known these folks and I will them to anyone who needs help in the future.

Suraj Balachandran

About Us

SERVPRO of Washington County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Washington County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Washington County.

Some of our staff grew up and still live in Washington County and we want to be there for our community. We have families that work together in our company - husbands and wives as well as parents and children. You can't help but feel a sense of family and community at SERVPRO of Washington County. 

If you would like to schedule service for your home or business, please call today! (301) 797-0677 We are here for you 24/7 every day of the year. 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. This company was started with a family at it's core and SERVPRO of Washington County holds to those family values. We care about our neighbors.







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Charles Jeffery Holland

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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