
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Pasadena / Gibson Island / Lake Shore
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
When water damage happens to a small business, of course it is best to dry things out as quickly as a restoration team can be called in. SERVPRO of Pasadena/Gibson Island/Lake Shore’s restoration teams are on-call seven days a week to help business owners reopen their doors to customers and prevent as much damage to merchandise.
In most cases of severe water or sewage damage, response time is critical is restoring or salvaging materials and contents. Our technicians use extraction equipment to draw water or sewage out of carpets and/or from concrete and wood floors. One advantage for a commercial or government facility is that if commercial carpet is in place, there is usually no padding underneath, so our teams will not necessarily need to lift them to remove padding.
In cases with water-soaked commercial property, SERVPRO can bring commercial-grade drying equipment and dehumidification to the structure. Even if the electrical power is affected by the water damage, teams utilize a variety of generators that best suit the condition of the loss.
Our goal at SERVPRO of Pasadena/Gibson Island/Lake Shore is to help our fellow business owners reopen for service as quickly as possible. If you are dealing with flooding or another water issue, call us today!
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Orlando and his crew did an amazing job!!!!! Informative, professional, and quick!! 5 stars.
We called SERVPRO of Pasadena because pipe burst and caused water damage in our home. The staff was excellent. We were referred by our Farmers Insurance Agent. Give them a call if you have a leak.
We had a sewage backup in our basement and called SERVPRO right away. The crew were super friendly and did a great job.
SERVPRO did an AMAZING job cleaning up water damage in our basement from a backed up sump pump. The staff was professional, courteous and very knowledgeable. 100% recommended this business.
A friend recommended I call SERVPRO of Pasadena / Gibson Island / Lake Shore because a pipe leaked in my basement. The water damage was starting to smell. The staff was good and I recommend you call them if you have water in your basement.
The folks at SERVPRO of Pasadena/Gibson Island/Lake Shore did a great job for us, especially after the 1st mitigation / reconstruction company caused more damage to our home. The SERVPRO of Pasadena/Gibson Island/Lake Shore folks came in at the 11th hours and brought enough employees to rebuild our home. Finished installing wood floors, repaint everything, cleaning our carpets and generally cleaned our home
Thank You
SERVPRO
You and your men did a fantastic job. The place looks great.
After a heavy down pour, we had a sewage backup that overflowed one of our toilets into the shower area. We have used SERVPRO of Pasadena/Gibson Island/Lake Shore several times and always been very happy with their service.
I called SERVPRO of Pasadena/Gibson Island/Lake Shore when we had a storm. My home has a sump pump and when we lost power, my basement flooded. The staff was good. I worked with Craig.
About Us
Diane Whittles, owner of SERVPRO of Pasadena/Gibson Island/Lake Shore, knows how overwhelming fire or water damage can be and the disruption it brings to your home or business. Partnering with her is co-owner Nick Whittles, whose lifelong involvement with the SERVPRO family and extensive industry experience bring a strong foundation of knowledge and leadership. Together, they are committed to reducing the stress of unexpected damage and restoring your property quickly, making it “Like it never even happened.”
SERVPRO of Pasadena/Gibson Island/Lake Shore specializes in restoring residential and commercial properties after fire, smoke, or water damage. The team also handles mold and mildew remediation, helping to create a clean, safe environment for your home or business.
As a lifelong resident of Anne Arundel County, Diane brings valuable local insight. She understands the ongoing challenges of flooding in Pasadena/Gibson Island/Lake Shore and recognizes the effects of aging infrastructure on local and state facilities. Her dedication to the community drives her commitment to providing prompt, reliable service to the homeowners and businesses SERVPRO proudly supports.
In his role as Co-President, Nick leads with both empathy and determination, always focused on delivering results and supporting his team. His hands-on expertise helps ensure every project is completed efficiently and to the highest standard.
If you need service for your home or business, give us a call today. SERVPRO has been a trusted name in cleaning and restoration since 1976.