Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Marlboro & Concord
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Marlboro & Concord we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Our home had major damage from ice dams in the winter of 2016. We contacted Kevin at SERVPRO of Marlboro/Concord. He responded promptly and had his service crew at our home the next day to address the problem. My wife has been in the construction business for several years and she was extremely impressed with how professional the staff was and the quality of the services rendered. After the job was complete, the crew did a thorough cleanup job as well. We both strongly recommend this company to service your needs.
SERVPRO is a phenomenal company to work with when you have water damage in your home. So kind and so professional, they really made me feel at ease in such a stressful situation. Perfect 10 SERVPRO!!
Seeing the after affect on my house after the water damages, I can not believe that SERVPRO was able to bring my house back to its pre loss conditions.I am highly impressed and I know who to recommend if someone I know has to go through this.
SERVPRO arrived so quickly to help with the water damage in my home, and they were so polite. I am very impressed with the work that was performed and i will recommend them to all of my friends and family.
Jared, who was tasked with observing the restoration process on my bathroom was EXCELLENT in laying out any information, as well as questions I needed answered. AWESOME JOB SERVPRO!
They all did a great job from the physical work to the paperwork... very professional and thorough.
Very happy with the service. Especially Michael Williams, he went above and beyond to ensure that the damage was cleaned up very well. Outstanding work by him and his team.
Mike was excellent. We appreciate his thoroughness, his friendliness and all his work.
Excellent service. Made it all less stressful. Thank you!
Our home had major damage from ice dams in the winter of 2016. We contacted Kevin at SERVPRO of Marlboro/Concord. He responded promptly and had his service crew at our home the next day to address the problem. My wife has been in the construction business for several years and she was extremely impressed with how professional the staff was and the quality of the services rendered. After the job was complete, the crew did a thorough cleanup job as well. We both strongly recommend this company to service your needs.
SERVPRO is a phenomenal company to work with when you have water damage in your home. So kind and so professional, they really made me feel at ease in such a stressful situation. Perfect 10 SERVPRO!!
Seeing the after affect on my house after the water damages, I can not believe that SERVPRO was able to bring my house back to its pre loss conditions.I am highly impressed and I know who to recommend if someone I know has to go through this.
SERVPRO arrived so quickly to help with the water damage in my home, and they were so polite. I am very impressed with the work that was performed and i will recommend them to all of my friends and family.
Jared, who was tasked with observing the restoration process on my bathroom was EXCELLENT in laying out any information, as well as questions I needed answered. AWESOME JOB SERVPRO!
They all did a great job from the physical work to the paperwork... very professional and thorough.
Very happy with the service. Especially Michael Williams, he went above and beyond to ensure that the damage was cleaned up very well. Outstanding work by him and his team.
Mike was excellent. We appreciate his thoroughness, his friendliness and all his work.
Excellent service. Made it all less stressful. Thank you!
About Us
We Believe
SERVPRO of Marlboro/Concord, with 97 Google reviews and an average rating of 4.7, incorporates our mission of providing excellent service and commitment to our customers. We approach each new loss with a desire to exceed our customers’ expectations and go above and beyond with each new undertaking. Our Project Managers, Crew Chiefs, and Production Technicians are all aware that our customers come first and we are open to their comments and listen carefully to them.
Our History
SERVPRO of Marlboro/Concord was founded in 1998 by our co-owners Kevin and Cynthia Lee and have shown dedication and commitment to the company for 21 years. Kevin Lee spent over 15 years working in support services within Beth Israel Deaconess Medical Center. Kevin managed multiple support services departments; for instance he managed all of the cleaning of the medical centers and is known for his excellent customer service. He graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College in Nashua NH.
Commitment to Community
We are not one-dimensional with just providing restoration services to our communities. We sponsor and participate in the Walk for Cancer as we support the American Cancer Society. Also, the Walk for Hunger, help our Veterans, the Homeless, and The United Way of Marlboro, MA. We may not yet be a landmark in our New England Area like the Ralph Waldo Emerson House or the Wright’s Tavern, which was the assembly point for the Minutemen before the Battle of Lexington and Concord —but we are trying to be. Since we are locally owned and operated, we have had the honor and privilege to serve our communities for over 20 years and look forward to many more.
Trained Professionals
Our team performs the necessary services related to the damage with compassion and competence in the pursuit of excellence. Every morning we review our works in progress to ensure that we stay attuned to our customers' concerns. We have a culture of caring, respecting and creating new opportunities for each other and our customers. Each employee completes a full background check prior to starting the new job so we know we are bringing in the best employees to our customers. Our crew members are IICRC certified in all different aspects, WRT, Fire/Smoke, Mold Remediation, etc, giving them the knowledge and confidence to perform their best when working on the job.
Why SERVPRO?
SERVPRO of Marlboro /Concord is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour/7 days a week emergency service. We’re dedicated to responding Faster To Any Size Disaster with the training, equipment, and experience we always provide to meet and beat the expectations of our customers and clients, both residential and commercial. Our franchise has won the Millionaire Gold for the Outstanding Sales Performance Award a total of 6 times. SERVPRO of Marlboro/Concord also provides assistance and support for commercial losses with the help of our Emergency Ready Profile, at no cost to our customers.
You can call SERVPRO of Marlboro / Concord at (978) 965-4345 for cleanup and restoration services. We’re Faster to Any Size Disaster.
