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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Haverhill / Newburyport

Our Google Reviews
(978) 374-8555
4.7
(55 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Haverhill / Newburyport we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I can’t thank SERVPRO enough for everything have done for us in regards to our recent toilet back up.

They came that day and cleaned everything for us perfectly. They were very clear on what was going on, what we needed to do, guided us the whole way.

Alex our estimator was constantly in contact with me letting me know the status of where everything was. He went above and beyond with communication. When he found out we had a 1yr old he was sure to tape off rough edges and baby proof the current state of our house.

The demo team of Bobby, Yeimi, and Jheremy were top notch. They were in our house for 4 days and were the utmost professionals. The work they did was perfect and their friendliness on top of it made it that much better. Yeimi witnessed my wife trying to bring groceries in with a toddler in tow and helped her carry them in.

Chris our project manager has been there from start to finish and has guided us the whole way. He cares and it shows.

I can’t recommend SERVPRO of Haverhill any more. A+ work / communication from them. When you have something unfortunate happen at home it’s good to know there is a company close by goes above and beyond to get your house back together.

Michael R.
Haverhill

For what is a jarring and unexpected event, SERVPRO's team (specifically Bobby and Angel) did a fantastic job. They are polite, informative, clean, thorough, and most of all, friendly. Highly recommend ??

Liz K.
Haverhill

I called SERVPRO in the middle of the night when we had experienced a toilet overflowing & continuously pumping water on the 2nd floor.  The water was not only soaking into the floors in the bathroom & bedrooms, it was dripping through the floor and ceiling to the main floor.  After turning off the water, I called & left a message as we tried to soak up the water to prevent as much damage as possible.  Someone called back around 7 AM and told us to expect someone around 8:30 AM.  As soon as the crew arrived, the project manager, Chris Tomkins, took charge & began mitigation efforts.  We have had to almost completely rebuild & throughout the process, dealing with the adjuster & contractor, Chris has been key in moving forward.  He has always answered my calls & emails in a timely manner & continues to be involved & helpful as we work toward finishing construction & moving back in.  I definitely recommend using SERVPRO for any water related emergency to guide you through the process.

Denise P.M.
Amesbury

Nick and Yeimi were awesome!  Prompt, professional and caring of our personal belongings as they helped us with water and flood remediation.

Shaun
Danvers

We had a significant water leak in our finished basement and called SERVPRO for help. The estimator came out and evaluated what needed to be done and laid out all my options very clearly. The technicians came next and performed the cleanup and disinfected the entire area. These guys were absolutely fantastic. They were very knowledgeable and friendly and did a great job. I highly recommend using SERVPRO out of Haverhill.

Lenny
Haverhill

The SERVPRO team from the Haverhill/Newburyport outlet were outstanding.  Jason, Bobby, and Yeimi were complete professionals during the entire process.  They explained exactly what they were doing and what to expect each step of the way.  The project manager Chris visited our home each day to check in on the team for quality control.  Most impressive and valuable part of the experience was how closely worked with the insurance company.  We really felt they were ONE integrated team constantly in communication with each other.  In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling.  By the time the project was over, me and my wife could not be more happier about the outcome.  The team and Chris did an outstanding job making us feel comfortable.  I highly recommend this high functioning team.

Gene R.
Haverhill

Bobby and Justin came out to my house and were professional and experienced. They left my house neat and tidy after the work and were always ready to help answer my questions. If anyone reading this needs help with a situation like I had (pipe fails in the wall…) I recommend this team! Thanks also to Nicholas and Chris for helping to line this all up! Prompt, timely, neat, and professional!!!

JT M.
Newburyport

Had water damage in basement, one side was finished. Alex came out and gave an estimate, and answered all our questions. Alex was very professional and friendly. Next came demolition, Yeimi, Jason and Angel were very professional, neat and courteous. would recommend to anyone, job well done

Dave T.
Danvers

We had water damage in 5 rooms - parts of  ceilings and walls needed to be removed.  Very tough to deal with seeing recent updates had just been made ??   Alex and Chris made it happen with great organization professionalism and reassuring us at every step.  I was very impressed with Nick and Jason's work as they protected our home and removed all damaged areas!!! They were great at what they did and demo was impressive.   THANKS HAVERHILL SERVPRO!

Billy P.
Haverhill

I can’t thank SERVPRO enough for everything have done for us in regards to our recent toilet back up.

They came that day and cleaned everything for us perfectly. They were very clear on what was going on, what we needed to do, guided us the whole way.

Alex our estimator was constantly in contact with me letting me know the status of where everything was. He went above and beyond with communication. When he found out we had a 1yr old he was sure to tape off rough edges and baby proof the current state of our house.

The demo team of Bobby, Yeimi, and Jheremy were top notch. They were in our house for 4 days and were the utmost professionals. The work they did was perfect and their friendliness on top of it made it that much better. Yeimi witnessed my wife trying to bring groceries in with a toddler in tow and helped her carry them in.

Chris our project manager has been there from start to finish and has guided us the whole way. He cares and it shows.

I can’t recommend SERVPRO of Haverhill any more. A+ work / communication from them. When you have something unfortunate happen at home it’s good to know there is a company close by goes above and beyond to get your house back together.

Michael R.
Haverhill

For what is a jarring and unexpected event, SERVPRO's team (specifically Bobby and Angel) did a fantastic job. They are polite, informative, clean, thorough, and most of all, friendly. Highly recommend ??

Liz K.
Haverhill

I called SERVPRO in the middle of the night when we had experienced a toilet overflowing & continuously pumping water on the 2nd floor.  The water was not only soaking into the floors in the bathroom & bedrooms, it was dripping through the floor and ceiling to the main floor.  After turning off the water, I called & left a message as we tried to soak up the water to prevent as much damage as possible.  Someone called back around 7 AM and told us to expect someone around 8:30 AM.  As soon as the crew arrived, the project manager, Chris Tomkins, took charge & began mitigation efforts.  We have had to almost completely rebuild & throughout the process, dealing with the adjuster & contractor, Chris has been key in moving forward.  He has always answered my calls & emails in a timely manner & continues to be involved & helpful as we work toward finishing construction & moving back in.  I definitely recommend using SERVPRO for any water related emergency to guide you through the process.

Denise P.M.
Amesbury

Nick and Yeimi were awesome!  Prompt, professional and caring of our personal belongings as they helped us with water and flood remediation.

Shaun
Danvers

We had a significant water leak in our finished basement and called SERVPRO for help. The estimator came out and evaluated what needed to be done and laid out all my options very clearly. The technicians came next and performed the cleanup and disinfected the entire area. These guys were absolutely fantastic. They were very knowledgeable and friendly and did a great job. I highly recommend using SERVPRO out of Haverhill.

Lenny
Haverhill

The SERVPRO team from the Haverhill/Newburyport outlet were outstanding.  Jason, Bobby, and Yeimi were complete professionals during the entire process.  They explained exactly what they were doing and what to expect each step of the way.  The project manager Chris visited our home each day to check in on the team for quality control.  Most impressive and valuable part of the experience was how closely worked with the insurance company.  We really felt they were ONE integrated team constantly in communication with each other.  In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling.  By the time the project was over, me and my wife could not be more happier about the outcome.  The team and Chris did an outstanding job making us feel comfortable.  I highly recommend this high functioning team.

Gene R.
Haverhill

Bobby and Justin came out to my house and were professional and experienced. They left my house neat and tidy after the work and were always ready to help answer my questions. If anyone reading this needs help with a situation like I had (pipe fails in the wall…) I recommend this team! Thanks also to Nicholas and Chris for helping to line this all up! Prompt, timely, neat, and professional!!!

JT M.
Newburyport

Had water damage in basement, one side was finished. Alex came out and gave an estimate, and answered all our questions. Alex was very professional and friendly. Next came demolition, Yeimi, Jason and Angel were very professional, neat and courteous. would recommend to anyone, job well done

Dave T.
Danvers

We had water damage in 5 rooms - parts of  ceilings and walls needed to be removed.  Very tough to deal with seeing recent updates had just been made ??   Alex and Chris made it happen with great organization professionalism and reassuring us at every step.  I was very impressed with Nick and Jason's work as they protected our home and removed all damaged areas!!! They were great at what they did and demo was impressive.   THANKS HAVERHILL SERVPRO!

Billy P.
Haverhill

About Us

SERVPRO of Haverhill/Newburyport specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.

After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.

Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.

Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.

We hold the following licenses & certifications:

  • Licensed Home Improvement Contractor
  • Licensed Construction Supervisor
  • EPA Lead-Safe Contractors License
  • Insurance Subrogation Certified
  • Certified through the I.A.Q.A. (Indoor Air Quality Assoc)

Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.

When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!

Patrick & Michelle Lavigne
Patrick & Michelle Lavigne
Owners of SERVPRO of Haverhill / Newburyport

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.