Meet Our Team

Kelly Rowe orchestrates communication strategies for SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, ensuring property owners in Downtown, Back Bay, South Boston, and Dorchester understand emergency response protocols. As Director of Marketing and Engagement, she connects the community with vital information, particularly during Boston's challenging weather events. Her efforts ensure residents and businesses know precisely how to reach SERVPRO when unexpected disasters strike.

Kelly specializes in outlining solutions for common regional issues like water damage from nor'easters and heavy snow, burst and frozen pipes, and basement flooding, a frequent concern in historic Boston properties. She also addresses fire damage, mold from moisture, and storm damage from coastal weather systems. Kelly Rowe, Director of Marketing and Engagement at SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, empowers property owners to navigate and recover from local property emergencies effectively.

Boston's nor'easter season sends a steady stream of water damage calls to SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, where Julian Carrucini serves as Project Manager. With eight years of experience in the SERVPRO system, including two years with Team TMC, Julian oversees critical restoration projects across the city's diverse neighborhoods. He manages responses to burst and frozen pipes, basement flooding, and fire damage, ensuring properties in areas like South Boston and Dorchester are returned to pre-damage condition.

Julian is adept at addressing mold from moisture and handling storm damage from coastal weather systems, which are common concerns in this region. He finds great satisfaction in visiting customers when they need help most, delivering comprehensive service. Julian appreciates his family-friendly schedule, which allows him to spend quality time with his son when he is not working. His personal motto, "In God We Trust," guides his approach to providing exceptional restoration services for businesses and residents throughout Boston.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester counts on Eric Baker as its Crew Chief for every water damage response across its service area. With six years at SERVPRO and over a decade in the restoration industry, Eric is a cornerstone of the team, leading projects and ensuring top-tier service throughout Boston Downtown, Back Bay, South Boston, and Dorchester. His role encompasses team leadership, project oversight, and vital communication with affected property owners.

Eric excels in addressing regional challenges like basement flooding and burst pipes from harsh winters, as well as fire damage and mold remediation in historic buildings. He ensures that every restoration project, from storm damage to nor'easter water intrusion, meets the highest standards. Eric's dedication helps homeowners and businesses in these iconic Boston neighborhoods navigate and recover from unexpected property disasters.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester counts on Connor Atkinson as its Project Manager for every water damage response across its service areas. He oversees restoration projects throughout Boston Downtown, Back Bay, South Boston, and Dorchester, working with property owners facing unexpected disruptions. Connor has been a Project Manager with Team TMC for 1.5 years, consistently supporting clients through challenging situations.

Connor's expertise covers damage from nor'easters and heavy snow, burst and frozen pipes, and storm damage from coastal weather systems. He also manages fire damage and mold from moisture, common issues in Boston's varied architecture. Connor values connecting with clients and guiding them step-by-step through the restoration process, helping them navigate complexities specific to Boston properties. He enjoys staying active outdoors with his family when not assisting local businesses and homeowners.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester counts on Wilton Antigua as its Warehouse Manager for every water damage response across Boston Downtown, Back Bay, South Boston, and Dorchester. He is responsible for the meticulous organization and deployment of all restoration equipment and supplies. Wilton ensures that the field teams are always equipped to respond efficiently to any property emergency in these distinct Boston neighborhoods.

Wilton’s operational excellence is particularly valuable for handling the logistics of large-scale events like basement flooding or fire damage in historic buildings. He manages the specialized gear required for mold remediation from moisture and addresses the unique challenges posed by burst and frozen pipes or storm damage from nor'easters. Wilton R Antigua, Warehouse Manager at SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, provides the essential backbone for effective property restoration in the city.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester counts on Javier Ascencio Beltre as its Crew Chief for every water damage response across its service areas. Javier provides essential restoration services for properties in Downtown Boston, Back Bay, South Boston, and Dorchester. He consistently works to address the varied needs of both residential and commercial clients facing unexpected property damage.

Javier's expertise covers critical regional damage types, including burst and frozen pipes, fire damage, and mold from moisture, which are frequent concerns in Boston's older buildings. He is also proficient in handling storm damage from nor'easters and heavy snow, a common occurrence. Javier's personal motto, "I love life, it's beautiful," reflects his positive approach to helping Bostonians recover from property setbacks.

Jonathan is Director of Large Loss & Storm and has been on our team since September 2019. Jonathan’s a leader in water damage restoration, understanding and explanation of insurance policies, and Xactimate. He has grown into this role and held positions as technician, crew chief, and assistant operations manager. He's also an experienced Large Loss traveler and has helped in numerous states during storm events. He holds Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician and in Xactimate Advanced. Jonathan grew up in Manchester, NH and his dog, Jaxson, is now our office mascot and can be found on our social channels. You can find Jonathan and Jaxson on outdoor adventures and they love to spend time with family.

Reginaldo Machado is a Crew Chief on our team. He communicates with customers while supervising his production crew in completing tasks to industry specifications and customer satisfaction. Reggie has been with SERVPRO since December 2008 and prides himself on his abilities to provide customer satisfaction, manage equipment, communication skills, and task following as directed. Prior to working on our team, Reggie was a cook at the Union Oyster House for 10 years. He has training in lead as well as OSHA. He lives in East Boston with his wife and their three children and he enjoys spending time with his family, gardening, playing soccer, and watching all sports.

Jose Martinez, Assistant Project Manager at SERVPRO of Boston Downtown/ Back Bay/ South Boston, is responsible for managing the performance of a production crew as restoration services are performed for customers and clients. He is responsible job completion with emphasis on customer satisfaction. Jose has been a member of our team since June 2016 and his expertise includes water damage restoration, carpet cleaning, fire restoration, and biohazard clean up. Jose lives in Lynn with his wife, children, and grandmother. And in his free time, Jose can be found working out or playing basketball.

Ricardo Cepedes is a Crew Chief and has been a member of our team since February 2018 and has advanced expertise in demolition, sewage, and general cleaning. His prior experience includes positions in housekeeping, cleaning, and as a technician. Ricardo received his Associates Degree while in the Dominican Republic. He lives in Chelsea with his wife, their daughter, and their son, and in his spare time, you can find Ricardo playing basketball, dominoes, softball, and hanging out with his friends and family.

Adrian Quininez is a proud resident of Windham, NH, and joined our team in 2022. As a Warehouse Technician, he is driven by quality service and takes great pride in his work. Off duty, he cherishes relaxing with his kids and grandchildren.

Jenn Hooper, a resident of Tewksbury, smoothly transitioned into her Administrative Assistant role at SERVPRO in 2022. When the weather allows, she loves to play mini golf, hit the beach, or get some strikes at the bowling alley. She's integral to our daily operations and we're very lucky to have her on the team.

From Lynn, MA, Jose Lantigua utilized his prior experience in construction when he joined SERVPRO in 2021. His experience is of immense value, providing a solid foundation for taking on any task that comes his way and makes him a valuable member of our team.

Julian Carrucini has steadily grown with SERVPRO since starting in 2014 and we're happy to have him on our team as Project Manager. A Lowell, MA resident, he attended a high school carpentry program which led him to his position. Apart from work, he enjoys exercising and hanging out with his son.

Genocrates Molina, a vital crew member at SERVPRO, stands out for his dedication and team-driven mindset. His hard work keeps our operations running smoothly, while his team spirit contributes to a motivating work environment. Genocrates plays an essential role in our day-to-day operations as our Production Technician.

Radelis Tejada from Salem, MA, joined our SERVPRO team in 2023. He works hard during his shifts, focusing on his responsibilities in mitigation, demolition, and cleaning. During his free time, he enjoys the comfort of being around his family and working with his buddy Reggie.

Yowell became a valued crew member at SERVPRO in 2022. As a resident of Lynn, MA, Yowell contributes his expertise in reducing damage to our clients' properties. In his personal time, he enjoys working out at the gym, showing a strong commitment to fitness.