Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Paducah & Mayfield

Our Google Reviews
(270) 443-4555
4.7
(104 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Paducah & Mayfield we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I will tell people how prompt you came and the good job you did overall.

Sue Lenox
Paducah

Many thanks for your quick and efficient response to the flooding of my cabin!

Dr. Sharon Shields
Nashville

The SERVPRO of Paducah crew was very knowledgeable and experienced in their cleaning and restoration services throughout the duration of the job!

Douglas Niewoehner
Paducah

I’ve used SERVPRO of Paducah several times and the speed of their service is second to none!!!  They were truly responsive.  Then dealing with the insurance company and the mortgage company wasn’t the easiest, however, SERVPRO provided us with everything we needed in the most timely manner to get us squared away and get my family back in our home as quickly and as painlessly as possible.  To top it off, both times we’ve needed SERVPRO of Paducah, the repairs were not only completed professionally, but our home looked better than it did before!!!!  I would highly recommend SERVPRO of Paducah or SERVPRO of Murray to anyone and would easily be a reference.  Just give me a call!  Thank you so much to SERVPRO of Paducah Professionals, to Mr. Steven Durham and to his entire staff.  

Nathan Rowton
Paducah

I am highly satisfied with the Emergency Services of the SERVPRO Paducah Emergency Response Team. Will use again!

Chris Samples
Paducah

SERVPRO came out on very short notice at a time when we desparately needed help.  They quickly and efficiently got wet carpet up, baseboards up, and immediately began the drying process-their rapid response undoubtedly prevented damage to our drywall as well as preventing mold. It was bad, but could have been much worse were it not for their prompt and efficient intervention.  Thanks SERVPRO!

Sid Brantley
Paducah

We had a water emergency from a leaking pipe in the attic. I called SERVPRO and they were at my house in an hour! Whew! What a relief! I highly recommend.

Quincey
Mayfield

The workers [were] very nice and respectful! Mike did [a] great job keeping it organized and going!

Candice Powers
West Paducah

Packing team were outstanding! As far as the rest, couldn't ask for better.

Harold Setzer
Paducah

I will tell people how prompt you came and the good job you did overall.

Sue Lenox
Paducah

Many thanks for your quick and efficient response to the flooding of my cabin!

Dr. Sharon Shields
Nashville

The SERVPRO of Paducah crew was very knowledgeable and experienced in their cleaning and restoration services throughout the duration of the job!

Douglas Niewoehner
Paducah

I’ve used SERVPRO of Paducah several times and the speed of their service is second to none!!!  They were truly responsive.  Then dealing with the insurance company and the mortgage company wasn’t the easiest, however, SERVPRO provided us with everything we needed in the most timely manner to get us squared away and get my family back in our home as quickly and as painlessly as possible.  To top it off, both times we’ve needed SERVPRO of Paducah, the repairs were not only completed professionally, but our home looked better than it did before!!!!  I would highly recommend SERVPRO of Paducah or SERVPRO of Murray to anyone and would easily be a reference.  Just give me a call!  Thank you so much to SERVPRO of Paducah Professionals, to Mr. Steven Durham and to his entire staff.  

Nathan Rowton
Paducah

I am highly satisfied with the Emergency Services of the SERVPRO Paducah Emergency Response Team. Will use again!

Chris Samples
Paducah

SERVPRO came out on very short notice at a time when we desparately needed help.  They quickly and efficiently got wet carpet up, baseboards up, and immediately began the drying process-their rapid response undoubtedly prevented damage to our drywall as well as preventing mold. It was bad, but could have been much worse were it not for their prompt and efficient intervention.  Thanks SERVPRO!

Sid Brantley
Paducah

We had a water emergency from a leaking pipe in the attic. I called SERVPRO and they were at my house in an hour! Whew! What a relief! I highly recommend.

Quincey
Mayfield

The workers [were] very nice and respectful! Mike did [a] great job keeping it organized and going!

Candice Powers
West Paducah

Packing team were outstanding! As far as the rest, couldn't ask for better.

Harold Setzer
Paducah

About Us

About SERVPRO of Paducah

SERVPRO of Paducah was opened by owners wanting to make a difference in the lives of their customers. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

After 12 years as an insurance adjuster, Steve started SERVPRO of Paducah in 2004. His experience in insurance adjusting gives him insight into the needs of the insurance companies so he can provide the best customer service to clients dealing with mitigation.

Steve Durham team includes, Mike Bone who is the Production Manager for SERVPRO of Paducah & Mayfield. Mike joined our staff in July of 2013. He has over 20 years experience in residential and commercial construction. His responsibilities include pre-construction briefings, oversight of subcontractors, and managing our in house construction personnel. He ensures that the water and fire mitigation teams have everything they need to get the job done. Mike also works with customers and insurance companies to make the restoration process as hassle free as possible. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT-Applied Microbial Remediation Technician
  • ASD-Applied Structural Drying Technician
  • ECTP-Employee Certification Training Program
  • FSRT-Fire & Smoke Damage Restoration Technician
  • IICRC-Certified Firm
  • OSHA-30-hour General and/or Construction Industry Training Program
  • RRRP-Lead Based Paint Activities and Renovation
  • WRT-Water Damage Restoration Technician
Steve & Jill Durham, Christopher Cappock
Steve & Jill Durham, Christopher Cappock
Owners of SERVPRO of Paducah & Mayfield

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.