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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Ravenswood

Our Google Reviews
(773) 878-5200
4.6
(44 reviews)

Service Areas

Chicago, IL | Downtown Chicago, IL | Lincoln Square, IL | Ravenswood, IL | Uptown, IL | Lakeview, IL | Edgewater, IL | Andersonville, IL | Northcenter, IL | Lincolnwood, IL | Albany Park, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Ravenswood we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

What great service. I had a water heater break and flood my place. Steve and his crew came out and had me cleaned up and ready to go. Reasonable prices but the service is what makes them stand out. It was impeccable. I will call them again and recommend to any one I know.

Lisa C.
Chicago

One word: Perfect. We had water damage from our ceiling through to our main floor and Tom was one of the first people I called. After reading good reviews from other folks, I figured it would be a good fit to use their team to tear out and dry all of the wet plaster and wood beams. Tom was very professional, and helpful in planning and thinking about prevention in the future. It's nice to be confident that the work is getting done properly.

Joseph P.
Chicago

We had a water leak from our roof resulting from a fire. Our insurance company sent out Servpro. On a Sunday morning, Steve, the owner came out, made assessments, answered all of my questions, and made me feel at ease.

Scott. S.
CHICAGO

I live in a 6-flat condo building and the upstairs neighbor had a toilet overflow this evening. He didn't notice it, but I sure did when a few minutes later I had a waterfall come gushing down through my walls.

Servpro answered the call right away and arrived at my home in just over an hour (mind you, this was at 10:30pm on a Saturday).

The knowledgeable and friendly workers of Servpro Ravenswood have been an answer to my prayers!

Nicole S.
CHICAGO

A few weeks back I was a victim of circumstance due to the group of tornadoes that touched down in Chicago and the western suburbs.  A wind tunnel came down my street and in a matter of minutes the 100-year old maple that resided in front of my building came crashing down.  All I heard was a thunderous crush sound as I hid in the corner of my apartment.  When the storm passed I looked outside and saw this beautiful piece of nature torn from its roots.  It made me sad.  My neighbors and I slowly crept out of our homes to view the damage.  My maple landed perfectly on top of our parking lot literally laying over mine and 4 other vehicles.  The first person I called was my daughter, Donna Bugosh, who works at SERVPRO of Ravenswood.  She knew exactly what to tell me and my neighbors to do.  Between SERVPRO's expert advise, the city services and my insurance agents efforts our neighborhood was quickly cleaned up and a new vehicle was on the horizon.  We were fortunate the tree did not land on our building and no one was physically harmed.  I'm thankful for all parties involved.

Milos Djordjevic
River Grove

My name is Jenny Marcucci and I live in a condo unit. Unfortunately for me, the building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home. I am a 70 year old woman with a disabled son who is living at home because Misericordia is closed because of the virus. I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC. I was an emotional wreck. When they all arrived, I actually started to cry when I saw what they were doing as they were tearing out the floor and spraying and putting down fans, etc. Thank goodness that Dakota was there. I actually had a meltdown. He quickly started calming me down and assured me that he would take care of everything with the least amount of exposure to my son and myself. He explained the cleaning process to me so I understood why they were doing all of this, all necessary to do it right so Pete and I would be living in a safe environment. Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest! I now know why Farmers Insurance directed me to your company. You have amazing employees. I'm going to let Farmers know how your company took care of us.  

Jenny Marcucci
Chicago

Maggie:

Just to let you know, the team I had here today was exceptional. They worked extremely hard and I appreciate everything they have done in the first phase of getting my place back to the way it was before the catastrophe.

Again, thank the team for me.

Helene H.
Chicago

We had water damage from some burst radiator pipes caused by this awful winter. SERVPRO of Ravenswood came out right away and were prompt, courteous and cleaned up everything after they started the water mitigation process. They explained in detail everything they were doing to mitigate any water or mold damage. I would highly recommend them if you unfortunately have an water or fire cleanup needs.

Diane G.
CHICAGO

The team arrived within 90 minutes of my call. They quickly got to work and before they left for the night they made sure all the water they could get up was gone and the fans and dehumidifiers were working across the entire floor. Three days later, the entire basement was dry. The agents and technicians were friendly, professional, efficient and proved their experience throughout the entire process. Thanks SERVPRO! I am glad I called you!

Joshua D.
Chicago

What great service. I had a water heater break and flood my place. Steve and his crew came out and had me cleaned up and ready to go. Reasonable prices but the service is what makes them stand out. It was impeccable. I will call them again and recommend to any one I know.

Lisa C.
Chicago

One word: Perfect. We had water damage from our ceiling through to our main floor and Tom was one of the first people I called. After reading good reviews from other folks, I figured it would be a good fit to use their team to tear out and dry all of the wet plaster and wood beams. Tom was very professional, and helpful in planning and thinking about prevention in the future. It's nice to be confident that the work is getting done properly.

Joseph P.
Chicago

We had a water leak from our roof resulting from a fire. Our insurance company sent out Servpro. On a Sunday morning, Steve, the owner came out, made assessments, answered all of my questions, and made me feel at ease.

Scott. S.
CHICAGO

I live in a 6-flat condo building and the upstairs neighbor had a toilet overflow this evening. He didn't notice it, but I sure did when a few minutes later I had a waterfall come gushing down through my walls.

Servpro answered the call right away and arrived at my home in just over an hour (mind you, this was at 10:30pm on a Saturday).

The knowledgeable and friendly workers of Servpro Ravenswood have been an answer to my prayers!

Nicole S.
CHICAGO

A few weeks back I was a victim of circumstance due to the group of tornadoes that touched down in Chicago and the western suburbs.  A wind tunnel came down my street and in a matter of minutes the 100-year old maple that resided in front of my building came crashing down.  All I heard was a thunderous crush sound as I hid in the corner of my apartment.  When the storm passed I looked outside and saw this beautiful piece of nature torn from its roots.  It made me sad.  My neighbors and I slowly crept out of our homes to view the damage.  My maple landed perfectly on top of our parking lot literally laying over mine and 4 other vehicles.  The first person I called was my daughter, Donna Bugosh, who works at SERVPRO of Ravenswood.  She knew exactly what to tell me and my neighbors to do.  Between SERVPRO's expert advise, the city services and my insurance agents efforts our neighborhood was quickly cleaned up and a new vehicle was on the horizon.  We were fortunate the tree did not land on our building and no one was physically harmed.  I'm thankful for all parties involved.

Milos Djordjevic
River Grove

My name is Jenny Marcucci and I live in a condo unit. Unfortunately for me, the building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home. I am a 70 year old woman with a disabled son who is living at home because Misericordia is closed because of the virus. I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC. I was an emotional wreck. When they all arrived, I actually started to cry when I saw what they were doing as they were tearing out the floor and spraying and putting down fans, etc. Thank goodness that Dakota was there. I actually had a meltdown. He quickly started calming me down and assured me that he would take care of everything with the least amount of exposure to my son and myself. He explained the cleaning process to me so I understood why they were doing all of this, all necessary to do it right so Pete and I would be living in a safe environment. Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest! I now know why Farmers Insurance directed me to your company. You have amazing employees. I'm going to let Farmers know how your company took care of us.  

Jenny Marcucci
Chicago

Maggie:

Just to let you know, the team I had here today was exceptional. They worked extremely hard and I appreciate everything they have done in the first phase of getting my place back to the way it was before the catastrophe.

Again, thank the team for me.

Helene H.
Chicago

We had water damage from some burst radiator pipes caused by this awful winter. SERVPRO of Ravenswood came out right away and were prompt, courteous and cleaned up everything after they started the water mitigation process. They explained in detail everything they were doing to mitigate any water or mold damage. I would highly recommend them if you unfortunately have an water or fire cleanup needs.

Diane G.
CHICAGO

The team arrived within 90 minutes of my call. They quickly got to work and before they left for the night they made sure all the water they could get up was gone and the fans and dehumidifiers were working across the entire floor. Three days later, the entire basement was dry. The agents and technicians were friendly, professional, efficient and proved their experience throughout the entire process. Thanks SERVPRO! I am glad I called you!

Joshua D.
Chicago

About Us

SERVPRO of Ravenswood understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal of owners, Grant & Alissa Nitzsche and their franchises is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Ravenswood specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Ravenswood can also mitigate mold and mildew from your home or business.

Our team is highly trained in property damage restoration and has years of experience. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Ravenswood.

If you would like to schedule service for your home or business, please call today at 773-878-5200.

SERVPRO is the cleaning and restoration brand you know and trust. Our SERVPRO professionals are available 24 hours a day, 365 days a year.

Grant & Alissa Nitzsche
Grant & Alissa Nitzsche
Owners of SERVPRO of Ravenswood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.