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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Quincy

Our Google Reviews
(217) 223-2993
4.8
(205 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Quincy we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Water Damage - Payson, IL

When our basement flooded they were there right away to help us. Very professional and helpful. Highly recommend.

Kyla W.
Payson

Sump Pump Fail - Payson, IL

I am so thankful for T Heberlein and SERVPRO of Quincy. We had our sump pump stop working which lead to our sump pump backing up and our carpet getting saturated. He was over as soon as possible and got things in our basement well under control. If you are in need of cleanup Service grove them a call and ask for T!

Andrew W.
Payson

Water Damage - Quincy, IL

I had a great experience from SERVPRO Quincy. Minutes after contact I had staff on site and they had dryers going. Due to their timely response more damages were mitigated. They take great pride in timeliness, customer service and quality of work. They were also very knowledgeable about working all other aspects of the disaster out - insurance, reconstruction, etc. I would highly recommend using them for your disaster recovery needs!

Curt M.
Quincy

"SERVPRO,

Thank you for responding so quickly and kindly to my call. I called you because I had seen SERVPRO on television. 

Thank you again."

Lynn C.
Quincy

Water in Basement - Quincy, IL

Had water in my basement and needed something done right away. They got it taken care of right away.

David S.
Quincy

Water Damage - Quincy, IL

I would like to comment regarding the employees that were sent to our home on July 20, 2021, after our water softener flooded our basement. I cannot express enough how much we appreciated Zeek, Rich, Whitney, and Charity. First of all, they are all very hard workers and never complained once and they were extremely polite and courteous to us the entire time they were at our home. I cannot tell you how much I appreciated all of their help and kindness. These individuals are exemplary and I just wanted to thank them and let you know what a great team of people you have working for you. Thank you again for all that you did for us! 

Lisa G.
Quincy

Water Damage - Quincy, IL

From when the water crept in until the restoration was done, SERVPRO provided excellent service for us. I hope I never have to deal with a wet basement again, but if I do, my first call will be to SERVPRO.

Don O.
Quincy

Water Damage - Quincy, IL

Very very quick response time! Friendly employees. Excellent management!

Kason W.
Quincy

Water Loss - Quincy, IL

Tim, T, and their crew are phenomenal. I called in the morning before 7:30 and they were there before 8:00 to assess the damage and decide what needed to be done. I appreciated their professionalism and understanding with my water damage claim. I was completely trusting to let them come in my house and set things up while I was at work and also to pick things up after they were finished. I can't recommend them enough. This is the third time my family has used them. I used them once at a rental property I own, once at my dad's house, and now once at my own home.

Ryan S.
Quincy

Water Damage - Payson, IL

When our basement flooded they were there right away to help us. Very professional and helpful. Highly recommend.

Kyla W.
Payson

Sump Pump Fail - Payson, IL

I am so thankful for T Heberlein and SERVPRO of Quincy. We had our sump pump stop working which lead to our sump pump backing up and our carpet getting saturated. He was over as soon as possible and got things in our basement well under control. If you are in need of cleanup Service grove them a call and ask for T!

Andrew W.
Payson

Water Damage - Quincy, IL

I had a great experience from SERVPRO Quincy. Minutes after contact I had staff on site and they had dryers going. Due to their timely response more damages were mitigated. They take great pride in timeliness, customer service and quality of work. They were also very knowledgeable about working all other aspects of the disaster out - insurance, reconstruction, etc. I would highly recommend using them for your disaster recovery needs!

Curt M.
Quincy

"SERVPRO,

Thank you for responding so quickly and kindly to my call. I called you because I had seen SERVPRO on television. 

Thank you again."

Lynn C.
Quincy

Water in Basement - Quincy, IL

Had water in my basement and needed something done right away. They got it taken care of right away.

David S.
Quincy

Water Damage - Quincy, IL

I would like to comment regarding the employees that were sent to our home on July 20, 2021, after our water softener flooded our basement. I cannot express enough how much we appreciated Zeek, Rich, Whitney, and Charity. First of all, they are all very hard workers and never complained once and they were extremely polite and courteous to us the entire time they were at our home. I cannot tell you how much I appreciated all of their help and kindness. These individuals are exemplary and I just wanted to thank them and let you know what a great team of people you have working for you. Thank you again for all that you did for us! 

Lisa G.
Quincy

Water Damage - Quincy, IL

From when the water crept in until the restoration was done, SERVPRO provided excellent service for us. I hope I never have to deal with a wet basement again, but if I do, my first call will be to SERVPRO.

Don O.
Quincy

Water Damage - Quincy, IL

Very very quick response time! Friendly employees. Excellent management!

Kason W.
Quincy

Water Loss - Quincy, IL

Tim, T, and their crew are phenomenal. I called in the morning before 7:30 and they were there before 8:00 to assess the damage and decide what needed to be done. I appreciated their professionalism and understanding with my water damage claim. I was completely trusting to let them come in my house and set things up while I was at work and also to pick things up after they were finished. I can't recommend them enough. This is the third time my family has used them. I used them once at a rental property I own, once at my dad's house, and now once at my own home.

Ryan S.
Quincy

About Us

SERVPRO of Quincy is locally owned and operated and has been serving Quincy, Illinois, and the surrounding local communities since 2008. With over 10 years of experience, we understand the stress that comes when a fire or water damage occurs. Our goal is to help minimize the interruption to your life or business and quickly make it "Like it never even happened." 

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water, mold, biohazards, and other types of property damage. We provide full-service damage restoration from emergency response services, content cleaning, pack out, storage and pack back services along with full property repair and reconstruction services. We also have a full Professional Construction Team for any and all of your Construction projects. 

Our staff is highly trained in property damage restoration. With initial and ongoing training and regular IICRC-industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. 

If you would like to schedule service for your home or business or need an estimate on a project, please call today! (217) 223-2993.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Amie Nicole & Timothy Maguire
Amie Nicole & Timothy Maguire
Owners of SERVPRO of Quincy

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.