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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northbrook / Wheeling / Glencoe

Our Google Reviews
(847) 498-8889
5.0
(40 reviews)

Service Areas

Glenview, IL | Buffalo Grove, IL | Wheeling, IL | Northbrook, IL | Deerfield, IL | Glencoe, IL | Northfield, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northbrook / Wheeling / Glencoe we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Walden and the team at SERVPRO provide quality service and the best customer service. Walden came highly recommended from my trustworthy plumber to help mitigate water damage from a burst pipe. Even though his team had been working long hours because of the freezing temperatures, they did high quality work, cleaned up after themselves, and were always friendly. Walden explained the process clearly and answered all of my questions (which is a lot). When there was more bad news to deliver, he did it in an honest, but empathetic way that made the whole process less overwhelming. No one wants water damage, but if that is what you have, Walden is your guy! The team at SERVPRO was a pleasure to work with even during a stressful time

Merideth D
Mount Prospect

Walden was so friendly, professional and on top of everything. He came to evaluate our water issue immediately and then started the mitigation /drying process right away. He also had a very competitive price for his services. Highly recommend!

Tanya S
Glencoe

SERVPRO of Northbrook does great work! I've had to use them twice and found them to quick, professional and willing to provide detailed information on taking care of our issues.

Tim O
Vernon Hills

Walden called me back immediately and handled my small water leak like I was a major water leak!! Walden and his team were professional and got everything dry and ready to be fixed in less than 2 days. This process was not as painful as I thought it was going to be.  I felt safe and COVID safe when his team came in to fix the house!!

Thank you SERVPRO, Walden and Team!!

Mei shi C
Northbrook

Walden at SERVPRO showed up quickly on a Saturday morning, surveyed our situation and immediately got to work. His crew were all friendly, conscientious, and worked efficiently and quickly. These are the people you want working with you when you have an emergency! They were thorough and cleaned up everything when they were done. They answered any and all questions and were professional and courteous. I certainly don't want any more disasters but I'd work with Walden at SERVPRO any time.

Penelope TM
Northbrook

I’m beyond grateful and thankful to SERVPRO! Our crawl space became a swimming pool after a heavy rain when our sump pump failed and SERVPRO was at our home instantly.

The crew was professional, thorough and very kind. Walden and his team turned our disaster back to normal so quickly! It’s very reassuring and comforting to know SEVRPRO is there in case fire or water invade your home!

Shawn R
Northbrook

I had a flood in my basement and Walden and team were very responsive. They treated the space promptly, were very knowledgeable, and operated in a very professional manner. Having a flooded basement is stressful and this crew made the experience as pleasant as it could be.

Moez P
Glenview

Walden and his team were fantastic. We had never had water in our basement before, and they cleaned and removed the damage and mold. They were professional, courteous and attentive. While I hope I don't have to deal with these issues in the near future, I wouldn't hesitate to contact SERVPRO of Northbrook again. Highly recommend!

Jane C
Northbrook

Our sump broke and flooded our basement. The water rushed in quickly. I didn’t know what to do. My husband was out of town. Prior to owning SERVPRO, I worked with Walden and knew he started his business so I called him. He jumped in and helped. He was truly amazing. I highly recommend Walden and his team. Thank you Walden!!

Rachael R
Wilmette

Walden and the team at SERVPRO provide quality service and the best customer service. Walden came highly recommended from my trustworthy plumber to help mitigate water damage from a burst pipe. Even though his team had been working long hours because of the freezing temperatures, they did high quality work, cleaned up after themselves, and were always friendly. Walden explained the process clearly and answered all of my questions (which is a lot). When there was more bad news to deliver, he did it in an honest, but empathetic way that made the whole process less overwhelming. No one wants water damage, but if that is what you have, Walden is your guy! The team at SERVPRO was a pleasure to work with even during a stressful time

Merideth D
Mount Prospect

Walden was so friendly, professional and on top of everything. He came to evaluate our water issue immediately and then started the mitigation /drying process right away. He also had a very competitive price for his services. Highly recommend!

Tanya S
Glencoe

SERVPRO of Northbrook does great work! I've had to use them twice and found them to quick, professional and willing to provide detailed information on taking care of our issues.

Tim O
Vernon Hills

Walden called me back immediately and handled my small water leak like I was a major water leak!! Walden and his team were professional and got everything dry and ready to be fixed in less than 2 days. This process was not as painful as I thought it was going to be.  I felt safe and COVID safe when his team came in to fix the house!!

Thank you SERVPRO, Walden and Team!!

Mei shi C
Northbrook

Walden at SERVPRO showed up quickly on a Saturday morning, surveyed our situation and immediately got to work. His crew were all friendly, conscientious, and worked efficiently and quickly. These are the people you want working with you when you have an emergency! They were thorough and cleaned up everything when they were done. They answered any and all questions and were professional and courteous. I certainly don't want any more disasters but I'd work with Walden at SERVPRO any time.

Penelope TM
Northbrook

I’m beyond grateful and thankful to SERVPRO! Our crawl space became a swimming pool after a heavy rain when our sump pump failed and SERVPRO was at our home instantly.

The crew was professional, thorough and very kind. Walden and his team turned our disaster back to normal so quickly! It’s very reassuring and comforting to know SEVRPRO is there in case fire or water invade your home!

Shawn R
Northbrook

I had a flood in my basement and Walden and team were very responsive. They treated the space promptly, were very knowledgeable, and operated in a very professional manner. Having a flooded basement is stressful and this crew made the experience as pleasant as it could be.

Moez P
Glenview

Walden and his team were fantastic. We had never had water in our basement before, and they cleaned and removed the damage and mold. They were professional, courteous and attentive. While I hope I don't have to deal with these issues in the near future, I wouldn't hesitate to contact SERVPRO of Northbrook again. Highly recommend!

Jane C
Northbrook

Our sump broke and flooded our basement. The water rushed in quickly. I didn’t know what to do. My husband was out of town. Prior to owning SERVPRO, I worked with Walden and knew he started his business so I called him. He jumped in and helped. He was truly amazing. I highly recommend Walden and his team. Thank you Walden!!

Rachael R
Wilmette

About Us

Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.

Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997.  Randy has grown, acquired, and sold multiple territories throughout Michigan, Indiana, and Illinois. With their headquarters in Saginaw, Team Miller currently operate licenses in throughout Saginaw/Bay City, Metro Detroit, Ft. Wayne, Indianapolis, and Chicago. 

The Saginaw-based franchise has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.

Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.

We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.

SERVPRO of Northbrook, Wheeling, Glencoe is a subsidiary of ILLOPS TM LLC. 

Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of Northbrook / Wheeling / Glencoe

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.