
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Monroe, Randolph & Washington Counties
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
I have used SERVPRO several times to clean my carpets. They were prompt, courteous and respectful of my home and belongings. I became aware of the extent of their service and attention to detail in a time sensitive mold remediation for a neighbor. They exceeded my neighbors expectations and the brag about the service they received all the time.
You guys were fast and helpful and you stayed in contact with me through the entire cleanup.
We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.
Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!
We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!
We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!
Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks
SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.
It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.
About Us
SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area
When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.
We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.
Our services include:
- Water damage restoration & flood cleanup
- Fire and smoke damage repair
- Mold inspection, removal & remediation
- Sewage & storm damage cleanup
- Commercial restoration for offices, schools, and industrial spaces
- Full-service insurance coordination and documentation
We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”
If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.
