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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Matteson-Homewood

Our Google Reviews
(708) 747-9925
5.0
(47 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Matteson-Homewood we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Water Pipe break in bathroom. We are very satisfied with the work done in our home.

Robert M
HOMEWOOD

"Very satisfied with the service" following a water damage

Sherri
CHICAGO HEIGHTS

"The team did a great job. Outstanding clean up" of a water damage in Lansing IL

Nichole L
LANSING

The SERVPRO team came in and handled everything without any hassle. They were professional, prompt, and it truly felt like they cared about our situation. Everything was in disarray when our basement flooded and we lost furniture, carpet, clothes, and more, but they took card of everything. I would Highly Recommend.

J. Carlos
Matteson

Terrific job! SERVPRO was the best! Thank you for quick service.

C. Maron
Matteson

Traci and Eric are a great team.

Laura S.
Flossmoor

Job well done.

Charles S.
Chicago

I truly appreciated the work of Sherri, Dawn and Adam. They were outstanding and made this process so much easier. The crew was very responsive and strived to minimize damage.

Charles W
Flossmoor

Thank You for the same day service. Your crew was very professional.

F. Jackson
Olympia Fields

Water Pipe break in bathroom. We are very satisfied with the work done in our home.

Robert M
HOMEWOOD

"Very satisfied with the service" following a water damage

Sherri
CHICAGO HEIGHTS

"The team did a great job. Outstanding clean up" of a water damage in Lansing IL

Nichole L
LANSING

The SERVPRO team came in and handled everything without any hassle. They were professional, prompt, and it truly felt like they cared about our situation. Everything was in disarray when our basement flooded and we lost furniture, carpet, clothes, and more, but they took card of everything. I would Highly Recommend.

J. Carlos
Matteson

Terrific job! SERVPRO was the best! Thank you for quick service.

C. Maron
Matteson

Traci and Eric are a great team.

Laura S.
Flossmoor

Job well done.

Charles S.
Chicago

I truly appreciated the work of Sherri, Dawn and Adam. They were outstanding and made this process so much easier. The crew was very responsive and strived to minimize damage.

Charles W
Flossmoor

Thank You for the same day service. Your crew was very professional.

F. Jackson
Olympia Fields

About Us

Message From The Owner

My name is Bobby Nichols, along with my wife Kata, I currently own and operate SERVPRO of Matteson/ Homewood.  I'm a father of 2 beautiful little girls and have been married to my best friend and business partner Kata for ten years. They motivate me to be the best I can be and to work hard every day.

I understand the stress and worry that comes with a fire or water damage, and the disruption it can cause in your life, home or business.  Our goal is to minimize that disruption and help restore order to your home or business as quickly as possible, and we achieve that for our customers every day.  I have over 20 years experience in the property restoration industry and have worked and trained with some of the best in the business. Whether you have had a flooded kitchen or a fire in an entire industrial complex, we are trained, equipped and experienced to restore, or even rebuild your property.

Who We Are

Our franchise ranks in the top 100 SERVPRO franchises in the country.  We are also members of the elite SERVPRO Disaster Recovery Team (DRT). We travel anywhere in the country to restore anything from storm-ravaged communities to office buildings, multi-family, and everything in retail from restaurants to entire regional malls. I work daily to improve the services we provide for our clients and feel that our staff here at SERVPRO is the best I’ve ever worked with since my start in 1995.

What We Do

As a company we strive to provide our customers with the best customer experience, walking you through the process of restoring your home or business.  Our specialized teams will provide you with the best answers to your questions in a honest and timely manor.  We are an IICRC (Institute of Inspection Cleaning and Restoration Certification) certified company, which means that we are trained in and responsible for upholding industry standards for restoration. 

We will provide you with the highest quality of service by:

  • using up to date industry standards.
  • using the best products for the job.
  • using specialized teams trained for your job type.

No job is the same and as a company we recognize that and will personalize a plan for restoring your home or business. 

The Future

My personal goals include wanting to see as much of this world as I can and to make a difference as often as possible. My business goals include building a business where every staff member feels valuable and wanted every single day. I also want our business to have the capability to respond faster and better to any disaster in our area(s).

Giving Back

We are proud to support many of our local organizations and take part in many community events throughout the Matteson/ Homewood area, please take a moment to click over to our events page to see just a few. 

For more up to date info on what we are doing please like us on Facebook or follow us on Google.  

Here to Help 24/7/365

Our staff is always ready to help you should when you have an emergency in your home or business.  We are only a phone call away 24 hour a day, 7 days a week EVERY DAY OF THE YEAR!  Give us a call at 708-747-9925 the next time you have an emergency. 

Robert L. & Kata L. Nichols
Robert L. & Kata L. Nichols
Owners of SERVPRO of Matteson-Homewood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.