Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downers Grove / Oak Brook

Our Google Reviews
(630) 573-4290
5.0
(3 reviews)

Service Areas

Oak Brook, IL | Downtown Chicago, IL | Downers Grove, IL | Westmont, IL | Clarendon Hills, IL | Hinsdale, IL | Woodridge, IL | Willowbrook, IL | Darien, IL | Lisle, IL | Oakbrook Terrace, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downers Grove / Oak Brook we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great Team leader, team, know their profession, demonstrated care for owners space & property.   Thank you!

Lorraine
Naperville

Keith and his team did an excellent job.  They let me know everythig they were doing and were very quiet and cleaned up after everything they did.  Great job!

Rebecca
Westmont

Was pleasantly surprised at how smoothly this process went.   Carpeted condo basement flooded, discovered at midnight, not cool. Left a message and by 9am the SERVPRO guys were there assessing the damage and by 10am they had the drying equipment set up and running. I was not sure what to expect but Mike was A+ professional, awesome, a great communicator. Everyone they brought to help, including Bill who pinch-hit for Mike over the weekend, was easy to talk to. They explain things in terms you can understand and do a thorough job without overcharging or suggesting unnecessary services.  Would absolutely call them again, but I hope I don't have to!

Joan
Chicago

Oscar was very courteous and knowledgeable and was a pleasure to work with!

Brenda
Downers Grove

SERVPRO of Downers Grove / Oak Brook sent a team that were awesome, caring, compassionate and thorough!

Peter
Downers Grove

Mike was very helpful and always available to answer questions.  He knows how to get things done correctly and quickly.

Chari
Clarendon Hills

Good Work!

Andrew
Elmhurst

Very Professional and knowledgeable.

Tim
Westmont

The SERVPRO Team went above and beyond my expectations.  Keep up the good work!

Diana
Clarendon Hills

Great Team leader, team, know their profession, demonstrated care for owners space & property.   Thank you!

Lorraine
Naperville

Keith and his team did an excellent job.  They let me know everythig they were doing and were very quiet and cleaned up after everything they did.  Great job!

Rebecca
Westmont

Was pleasantly surprised at how smoothly this process went.   Carpeted condo basement flooded, discovered at midnight, not cool. Left a message and by 9am the SERVPRO guys were there assessing the damage and by 10am they had the drying equipment set up and running. I was not sure what to expect but Mike was A+ professional, awesome, a great communicator. Everyone they brought to help, including Bill who pinch-hit for Mike over the weekend, was easy to talk to. They explain things in terms you can understand and do a thorough job without overcharging or suggesting unnecessary services.  Would absolutely call them again, but I hope I don't have to!

Joan
Chicago

Oscar was very courteous and knowledgeable and was a pleasure to work with!

Brenda
Downers Grove

SERVPRO of Downers Grove / Oak Brook sent a team that were awesome, caring, compassionate and thorough!

Peter
Downers Grove

Mike was very helpful and always available to answer questions.  He knows how to get things done correctly and quickly.

Chari
Clarendon Hills

Good Work!

Andrew
Elmhurst

Very Professional and knowledgeable.

Tim
Westmont

The SERVPRO Team went above and beyond my expectations.  Keep up the good work!

Diana
Clarendon Hills

About Us

It's never the right time for your home or business to experience fire or water damage. SERVPRO of Downers Grove/Oak Brook understands the stress and worry that comes with a fire or water damage and the disruption it causes your life. When disasters strike our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our team of technicians are ready and available 365 days a year 24/7 and specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Downers Grove/Oak Brook can also mitigate mold and mildew from your home or business.

Our staff is highly educated and trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are concerned with water intrusion, our technicians will come out to your home or business and locate where the water has traveled and advise on best methods for drying to avoid microbial growth. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downers Grove/Oak Brook.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Grant & Alissa Nitzsche
Grant & Alissa Nitzsche
Owners of SERVPRO of Downers Grove / Oak Brook

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.