Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of DeKalb County

Our Google Reviews
(815) 758-3900
4.5
(30 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Thank you so much for cleaning our church carpet. It looks lovely and smells so good. God bless you and your employees.

New Life Four Square Church
Rochelle

I was so happy with the SERVPRO crew that recently took care of the water problem in my apartment building. They were fast and efficient. My tenants were back in their apartments in no time and my building is fresh and dry.

Steven L.
Oregon

I recently had a water line break in my office building. I knew right away that I was going to contact SERVPRO of DeKalb County. I have seen some of the great things they have done for our community and most behind the scenes! They have volunteered their time and participated in many community activities. I know that they care about the community and just knew they would care about my home. I was right and knew I made the right choice. 

Margaret F.
Rochelle

SERVPRO of DeKalb county helped our daughter out recently with a water loss in her home. She is a single mom and on a tight budget. She was very stressed out when this situation happened and the SERVPRO crew was amazing. We would choose them again. 

Roberta L.
Oregon

OMG! SERVPRO of DeKalb County really helped my husband and I out recently with a broken pipe in our basement! We are new homeowners and were pretty stressed when we went in our basement and found 12 inches of water! We contacted them based on a recommendation from our neighbor and new we made the correct choice. They were great to work with and made the process as efficient as possible. We cant thank them enough.

Abigail G.
chana

Everyone was very knowledgeable and respectful. I highly recommend SERVPRO to anyone. They did a fantastic job taking down and cleaning up. Amazing work guys.

Chad S.
Rochelle

I wanted to again send positive feedback to Louis and his crew. They were fantastic, responsive,and professional. We were able to resume normal operations before the weekend was over which was outstanding.

Alex Haughee
Dekalb

I recently had about 2 feet of water in my basement. I am in the process of selling my home and was unsure of the coverage I had for a sump pump. I contacted SERVPRO of DeKalb County late one Sunday night about coming to help but as you can imagine I had a lot of questions also. I wanted the job to be taken care of but was worried about the bill. Not only did they do a great job with the water, they kept me informed of the cost as we went along and answered all my questions! My house closed on schedule and I didn't get a huge bill that I didn't need. I would totally chose to work with them again.

Ryan P
Chana

We had some water in the basement of our rental which our daughter and grandson live in. We had concerns about mold and how that would effect our grandson. We contacted SERVPRO of DeKalb County based on the fact that I had heard about the good will gesture they had done to my grandson's daycare center recently. They needed the carpets cleaned and needed the service donated, which SERVPRO gladly did. We were thrilled with their work and how they got the mold taken care of. We would use them again and are thankful for a company that supports their community.

Jennifer H
Rochelle

About Us

SERVPRO of DeKalb County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Covid-19 has really had an effect on our lives. SERVPRO of DeKalb has been on the front lines and helping companies and homeowners get their properties safe for them selves and their very important employees, students and customers. We have cleaned and disinfected over 2.000,000 sf of space and played a key role in keeping many key community support services open and serving our communities.

SERVPRO of DeKalb County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of DeKalb County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of DeKalb County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of DeKalb County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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