Meet Our Team
All it takes is one call to SERVPRO of Iowa City and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Iowa City
![Michele, team member at SERVPRO of Iowa City]()
Michele
Michele is the COO for SERVPRO of Iowa City.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
![Nick, team member at SERVPRO of Iowa City]()
Nick
Nick is the Business Development Manager for SERVPRO of Iowa City.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup
![Holly, team member at SERVPRO of Iowa City]()
Holly
Holly is the Administrative Manager here at SERVPRO of Iowa City.
She leads the Admin team and assists with office tasks, including general phone calls, reviewing client accounts, and contributing to general administrative aspects.
![Ronda, team member at SERVPRO of Iowa City]()
Ronda
Ronda is a Controller at SERVPRO of Iowa City.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
![Mike, team member at SERVPRO of Iowa City]()
Mike
Mike is our Job File Coordinator for SERVPRO of Iowa City.
He performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs
He also maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Carpet Cleaning Technician
- Odor Control Technician
- OSHA 10 Hour Certification
![Roger, team member at SERVPRO of Iowa City]()
Roger
Roger is a Project Manager at SERVPRO of Iowa City.
He leads the production team and reviews all job site documentation to ensure the job is done efficiently and in compliance. He coordinates various jobs, resources, equipment, and vehicles to ensure client satisfaction.
![Bob, team member at SERVPRO of Iowa City]()
Bob
Bob is a Construction Project Superintendent with SERVPRO of Iowa City.
He manages a wide range of functions necessary to obtain and successfully execute Construction projects.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
![Kaelyn, team member at SERVPRO of Iowa City]()
Kaelyn
Kaelyn is the Construction Office Coordinator at SERVPRO of Iowa City.
She is in charge of all office related tasks for the Construction Division and keeps documentation and schedules organized.
![Jake, team member at SERVPRO of Iowa City]()
Jake
Jake is the Digital Marketing Coordinator at SERVPRO of Iowa City.
He performs all marketing administrative tasks, maintains Franchise web and social sites, and oversees Franchise marketing and community events. He also writes and produces brand marketing material.
![Austin, team member at SERVPRO of Iowa City]()
Austin
Austin is the Account Manager at SERVPRO of Iowa City.
He meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
![Dylan, team member at SERVPRO of Iowa City]()
Dylan
Dylan is a Crew Chief at SERVPRO of Iowa City.
He leads our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
![Yobany, team member at SERVPRO of Iowa City]()
Yobany
Yobany is a Production Technician at SERVPRO of Iowa City.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
What our
customers are saying
SERVPRO offers a variety of clean up and mitigation services. They are at the top of their class in the industry!
December 27th we had sewer backed up in our basement. After calling SERVPRO I couldn’t believe how quick Kelly and his team responded. There work was quick, efficient they all worked as a team I was very impressed. When the contractor came out he made the comment “you can sure tell you had the A team at work here. A representative from that team was here every day to take readings on how things were drying. I truly cannot say enough about this crew.
Thank you so much for all your assistance. You have a wonderful crew of caring, helpful individuals that have made this experience so much more pleasant than it could have been. A big thanks to you all and for all your patience.
Thank you for your quick service. Your guys were all friendly and got their job done. I'm so thankful to get my house back together again.
Thanks for everything! We mostly worked with Traci, Amanda, and Brian, they were awesome, kind, courteous, compassionate, and professional.
Kelly and Jordan were amazing to work with. From day one they were in my house and making phone calls to insurance to get my water damage taken care of. They made numerous trips, phone calls, and went above and beyond what their job calls for to ensure that I was taken care of. When the clean up started on my house, they did an amazing job making sure that it was done accurately and appropriately. I was expecting a rip and tear job but instead, everything was handled delicately. They kept not only me, but my insurance adjuster and contractor informed with their progress. I could go on and on about how amazing these guys are. I would 1000% recommend Kelly and Jordan from SERVPRO!
Prompt service and kept me informed every step of the way for everything part of the project.
The people were awesome 10/10*
Jeremy was very thorough at the job site and was very in-depth when he explained the whole process. I was impressed he had found the water had spread beyond what was initialing showing on the surface.
About Us
At SERVPRO of Iowa City, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Iowa City. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!