Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
ERVPRO of Indianola
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Water from sewer system backups is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination.
There are three major types of contaminated water. SERVPRO of Indianola will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.
Category 1: "Clean Water"
This is water from a clean source, such as a broken water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending on temperature and contact with contaminants.
Category 2: "Gray Water"
This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow, toilet overflow with some urine, but no feces, or dishwasher overflow.
Category 3: "Black Water"
This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I am over pleased/happy/satisfied with the great work and attention I received during my first ever (and hopefully last) water damage at my salon. Not knowing what to expect, amount of time I would need to be closed, or what I would be required to do was very stressful.
Matt, Jordan and Rick came in and made quick work of the demolition and assured me they would take care of everything. Epuipment was set up to dry everything out for 4 days and Matt was amazing to work with. Always willing to work with me and get his information quickly when at the salon. As my husband and our friend were laying the new floor an issue was uncovered. Remembering we are all human and things happen, I made calls and the next day Matt was there to get noted what needed to be done to get me all back on track. Within the week, working around my salon being open daily, they had the demo finished and everything cleaned up and ready to roll again. I was so thankful and appreciative of the timely resolution and true apology for any inconvenience. I would recommend these 3 fellas and SERVPRO any day when a disaster happens. My mind was eased and the event less stressful knowing they had my best interest at heart. Thank you a million Matt, Jordan, and Rick!
Excellent service from an on-the-ball, locally owned company! I discovered a major leak in my new business at 9 am and the SERVPRO crew was on site within the hour. After what I expected to be a major disaster, they made quick work of mitigating the issue with great ease. I couldn't recommend this company enough with their great, knowledgeable staff! Thanks, SERVPRO!
All I can say is "Wow!" Your team was amazing, and so great to work with. Kelsey was out to my house in less than 45 minutes after speaking to the corporate office and did everything she could to help guide me through dealing with my water issue. She offered great advice for navigating the process with my homeowners insurance and I believe she truly cared about my protecting my property. John from the team was also great. They were quick and diligent about checking on the drying progress daily until everything was thoroughly dried out. I would highly recommend SERVPRO Iowa City to anyone dealing with water damage in their home.
Outstanding!
Everyone was extremely friendly and easy to work with. It was very reassuring at this time of my loss. Questions answered with confidence in their work.
Wonderful Team. Thank you for the daily feedback during the drying process.
Kelly and his team were great to work with. It's very stressful to see your home damaged, especially before our daughter's wedding weekend. They were kind, courteous, and unintrusive. I will highly recommend Kelly and his team..... Thank you.
I want to thank Brian S. and the SERVPRO team for the excellent and professional job he did after my water problem. He was courteous and explained what needed to be done and then followed through with the job. I'm so glad a co-worker of mine suggested your company. I will gladly recommend your services to my family and friends.
SERVPRO did an excellent job on my water and mold job. I had to have them out for two different jobs. They were professional people both times cordial and polite. Exceptional people. Documentation was emailed promptly. Work done quickly and to satisfaction. Will recommend to others.
About Us
At SERVPRO of Indianola, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Indianola. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!
