Meet Our Team
All it takes is one call to SERVPRO of Grinnell & Pella and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Grinnell & Pella
![Michele, team member at SERVPRO of Grinnell & Pella]()
Michele
Michele is the COO for SERVPRO of Grinnell & Pella.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
![Nick, team member at SERVPRO of Grinnell & Pella]()
Nick
Nick is the Business Development Manager for SERVPRO of Grinnell & Pella.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup
![Ronda, team member at SERVPRO of Grinnell & Pella]()
Ronda
Ronda is a Controller at SERVPRO of Grinnell & Pella.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
![Matt, team member at SERVPRO of Grinnell & Pella]()
Matt
Matt is a Project Manager for SERVPRO of Grinnell & Pella.
He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Odor Control Technician, Fire & Smoke
- Restoration Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
He maintains his OSHA 10 Hour Certification as well.
What our
customers are saying
The service was fast and efficient, and workers and contact people were friendly and helpful.
I had a sewer back up recently & SERVPRO came to my home very the very next day. It was a huge mess! They explained everything about what I could expect from them before, during & after the work was done. Everyone from SERVPRO was respectful, accommodating, professional & detail-oriented. I will definitely use them again!
We had an awesome crew. Ana and Jasmine were super helpful and sweet. Matt and Conrad answered all our questions and were very hard workers. Madi and Kali were very helpful. We were just so happy with our crew and they took personal ownership of our situation and were very understanding. We would highly recommend this business and this crew!
Just giving a testimonial here... your team did a great job of saving my basement guest room from some very saturated carpet problems. Great work, great service, and a very affordable price too!
Thank you so much for all the effort it took to take care of our "disaster". We couldn't have asked for a better crew, all of whom were exceedingly professional and polite. The work ethic displayed by the crew was truly refreshing. I had begun to think people no longer understood the concept of taking pride in their work, but that was certainly not the case with the crew that was here to take care of our water loss. Once again THANK YOU!
About Us
At SERVPRO of Grinnell & Pella, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Grinnell & Pella. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!