Meet Our Team
All it takes is one call to SERVPRO of Des Moines SW and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Des Moines SW
![Michele, team member at SERVPRO of Des Moines SW]()
Michele
Michele is the COO for SERVPRO of Des Moines SW & East.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
![Jenna, team member at SERVPRO of Des Moines SW]()
Jenna
Jenna is the Construction Project Manager at SERVPRO of Des Moines SW & East.
She will lead the team and review all job paperwork (scope, estimate, etc.) pertaining to construction projects, and ensure staff is ready to perform the job efficiently and within compliance.
![Nick, team member at SERVPRO of Des Moines SW]()
Nick
Nick is the Business Development Manager for SERVPRO of Des Moines SW & East.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup
![Reegan, team member at SERVPRO of Des Moines SW]()
Reegan
Reegan is the Account Manager at SERVPRO of Des Moines SW & East.
He meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
![Ronda, team member at SERVPRO of Des Moines SW]()
Ronda
Ronda is a Controller at SERVPRO of Des Moines SW & East.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
![Jesse, team member at SERVPRO of Des Moines SW]()
Jesse
Jesse is a Mitigation Crew Chief at SERVPRO of Des Moines SW & East.
He helps leads our team in restoring and mitigating residential and commercial buildings after damage occurs. He ensures established procedures are followed by demonstrating a high level of customer service.
![Landen, team member at SERVPRO of Des Moines SW]()
Landen
Landen is a Production Technician at SERVPRO of Des Moines SW & East.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
![Matt, team member at SERVPRO of Des Moines SW]()
Matt
Matt is a Production Technician at SERVPRO of Des Moines SW & East.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
What our
customers are saying
Yeah SERVPRO you helped save our elementary school.
We had a water damage in our school on Saturday. We called on Sunday morning and by Sunday at noon we had SERVPRO on site extracting water, setting equipment, and spraying antimicrobial.
We are very thankful for all of your help in getting us back into our house after our fire. The house is cleaned and smelling way better then it did and thanks SERVPRO for all of your help.
Very professional and reliable company.
Thanks for everything! We mostly worked with Traci, Amanda, and Brian, they were awesome, kind, courteous, compassionate, and professional.
Prompt service and kept me informed every step of the way for every part of the project.
The people were awesome 10 out of 10.
Excellent staff and service. Especially Nick and Sing.
Hi, Billy.
I’m writing you to tell you what a GREAT job Mike and Nick have done for us for a SECOND year in a row!
Fast to respond, always on time for meetings, thorough information and follow up…we’re VERY pleased to work with them.
I joke with Mike that we should BOTH take the last week of June off next year - since this was the SAME week we had flooding LAST year!
I hope we DON’T need your services in 2020, but if we do, I’m calling Mike and I have his cell number saved in my phone!
Seriously – amazing job by these gentlemen.
I wanted to make sure you knew how much we appreciate them.
Thank you!
We are very impressed with Nick and his team. Very detailed and great communication.
About Us
At SERVPRO of Des Moines SW, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Des Moines SW. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!