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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Burlington

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Burlington we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our experience working with SERVPRO, I have to say was extremely pleasant under the circumstances. Every employee was professional, very helpful and a pleasure to work with. We were kept updated daily in the progress, they worked with our insurance company and went above and beyond to assist and answer all our questions. A huge shout out goes to Todd Earnest. We will definitely recommend SERVPRO to anyone who needs them.

Sherry
Burlington

SERVPRO's workmanship and customer service is over-the-top. Recently, I had a drain in my basement clog which led to water in the basement. The carpet was soaked and the sheet rock was starting to soak up some moisture. I called Todd Earnest at 8:30 PM when I noticed this and he was at my home by 10:00 that evening to assess the situation. The first thing the following morning, I had SERVPRO employees arrive with large fans to dry out the basement. They moved furniture, pulled back the carpet to check padding underneath and also facilitate drying, and assess the wetness of the drywall. All was salvaged! My niece is living with me for the summer and living in our basement. She was pleased to have her living space back after a couple of days thanks to SERVPRO! 

Denise
Burlington

That morning we got out of bed at 5 am and quickly discovered as we entered the kitchen that we were walking in water. The waterline to the ice maker in the refrigerator was leaking and had been through the night. (We needed to leave by 6 am to travel some 500 miles to attend our grandson's graduation.) 

We called Todd at SERVPRO and he came immediately. He assessed the two floors (because it had leaked down into the basement also) and explained what would be needed to fix the damage. He assured us it would all be handled and for us to go ahead and leave on our trip.  While we were away he continued to personally call us and keep us updated on the progress. That meant a lot to us for sure. By the time we arrived back home, everything was back to normal -- just like it never happened. Good motto!

Jo
Fort Madison

SERVPRO did an outstanding job cleaning up after our water damage. They arrived quickly and thoroughly assessed the damage. They set up, cleaned up, and had us back in original living arrangement quickly. Communication was excellent. We were extremely satisfied with the quality of work completed and would highly recommend SERVPRO of Burlington to anyone. 

Ron
Burlington

My wife and I live in Tennessee, but own a home in our hometown of Wapello.  The home recently had a water leak in the basement, allowing a few inches of water to stand throughout the basement.  Living over 500 miles away, we needed quick local help, so we called SERVPRO.  Todd Earnest and his team immediately brought in dehumidifiers and removed the water before any mold problems took place.  They completely saved the sheetrock in the basement.  Todd also volunteered to identify and manage the local plumber who actually repaired the water leak.  Considering our distance from Wapello, Todd's excellent communication was the best part of working with him.  Todd kept us constantly updated.  Thank you for making a stressful situation far easier on us!

Bill
Wapello

I had a water loss at my home and I would consider the crew from SERVPRO of Burlington to be great and caring staff.

Ruth
Burlington

Thanks for all the hard work in getting our home back to normal. We enjoyed getting to know all of you!

Joan and Fred
Muscatine

Todd and his crew provided excellent service for me and my home. Todd's crew were extremely polite and very knowledgeable. I couldn't have asked for any better service. The people at SERVPRO of Burlington were terrific. I would highly recommend them.

Maggie
Mediapolis

I want to thank the crew at SERVPRO of Burlington for their prompt response to the sewer backup in my basement. Their cleaning crew did a great job. All of them were very pleasant. If I ever need that type of service again I'll call although I hope I won't need to. I would also recommend your service to others.

Phyllis
Mount Pleasant

Our experience working with SERVPRO, I have to say was extremely pleasant under the circumstances. Every employee was professional, very helpful and a pleasure to work with. We were kept updated daily in the progress, they worked with our insurance company and went above and beyond to assist and answer all our questions. A huge shout out goes to Todd Earnest. We will definitely recommend SERVPRO to anyone who needs them.

Sherry
Burlington

SERVPRO's workmanship and customer service is over-the-top. Recently, I had a drain in my basement clog which led to water in the basement. The carpet was soaked and the sheet rock was starting to soak up some moisture. I called Todd Earnest at 8:30 PM when I noticed this and he was at my home by 10:00 that evening to assess the situation. The first thing the following morning, I had SERVPRO employees arrive with large fans to dry out the basement. They moved furniture, pulled back the carpet to check padding underneath and also facilitate drying, and assess the wetness of the drywall. All was salvaged! My niece is living with me for the summer and living in our basement. She was pleased to have her living space back after a couple of days thanks to SERVPRO! 

Denise
Burlington

That morning we got out of bed at 5 am and quickly discovered as we entered the kitchen that we were walking in water. The waterline to the ice maker in the refrigerator was leaking and had been through the night. (We needed to leave by 6 am to travel some 500 miles to attend our grandson's graduation.) 

We called Todd at SERVPRO and he came immediately. He assessed the two floors (because it had leaked down into the basement also) and explained what would be needed to fix the damage. He assured us it would all be handled and for us to go ahead and leave on our trip.  While we were away he continued to personally call us and keep us updated on the progress. That meant a lot to us for sure. By the time we arrived back home, everything was back to normal -- just like it never happened. Good motto!

Jo
Fort Madison

SERVPRO did an outstanding job cleaning up after our water damage. They arrived quickly and thoroughly assessed the damage. They set up, cleaned up, and had us back in original living arrangement quickly. Communication was excellent. We were extremely satisfied with the quality of work completed and would highly recommend SERVPRO of Burlington to anyone. 

Ron
Burlington

My wife and I live in Tennessee, but own a home in our hometown of Wapello.  The home recently had a water leak in the basement, allowing a few inches of water to stand throughout the basement.  Living over 500 miles away, we needed quick local help, so we called SERVPRO.  Todd Earnest and his team immediately brought in dehumidifiers and removed the water before any mold problems took place.  They completely saved the sheetrock in the basement.  Todd also volunteered to identify and manage the local plumber who actually repaired the water leak.  Considering our distance from Wapello, Todd's excellent communication was the best part of working with him.  Todd kept us constantly updated.  Thank you for making a stressful situation far easier on us!

Bill
Wapello

I had a water loss at my home and I would consider the crew from SERVPRO of Burlington to be great and caring staff.

Ruth
Burlington

Thanks for all the hard work in getting our home back to normal. We enjoyed getting to know all of you!

Joan and Fred
Muscatine

Todd and his crew provided excellent service for me and my home. Todd's crew were extremely polite and very knowledgeable. I couldn't have asked for any better service. The people at SERVPRO of Burlington were terrific. I would highly recommend them.

Maggie
Mediapolis

I want to thank the crew at SERVPRO of Burlington for their prompt response to the sewer backup in my basement. Their cleaning crew did a great job. All of them were very pleasant. If I ever need that type of service again I'll call although I hope I won't need to. I would also recommend your service to others.

Phyllis
Mount Pleasant

About Us

SERVPRO of Burlington understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We have been serving the area since 2009. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our 24/7 Emergency Response Teams are ready to take on your property damage. 

SERVPRO of Burlington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Burlington can also mitigate mold and mildew from your home or business. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are a part of a nationwide system of qualified franchises who have been serving you since 1967. If you ever need our help don't hesitate to call us and set something up.

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Todd & Kimberly D. Earnest

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.