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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Black Hawk County

Our Google Reviews
(319) 268-1521
4.9
(105 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Black Hawk County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Everyone was friendly, knowledgeable, and a pleasure to have in our home. Thanks so much for all you do!

Stacy Huhn
Cedar Falls

Great team. Very helpful. Appreciate the support. 

Amanda Schneider
Cedar Falls

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Honestly, if your home is in need of any kind of damage remediation this is the only company you should be calling. Scott deserves every bit of business they receive. He always goes above and beyond. He will also help you receive what you deserve from your insurance agency.
Without him and his team my wife and I would be left paying for thousands of dollars in damage that should be covered from our home owners insurance.
You will find nothing better in this area.

Services: Plumbing, Flooring, Remodeling, Water damage cleanup

Corey
Cedar Falls
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Super fast and knowledgeable. Did a great job. Worked really well with my insurance. Was super happy with the result. Would highly recommend them. Will use them again when a disaster strikes. We have a $1000 deductible and it was a $4770 project just to get it dried out. The contractors all had their bills but having insurance through USAA saved our butts.

Mike G
Waterloo

Amazingly efficient, quick to respond, and very professional and friendly.

Robert Nemmers
Waterloo

We sure appreciated your speedy action, being here shortly after we called. The men working here were considerate, even offered to shut the door to a room to cut down on the noise. They were always polite when we had different questions. Amanda was definitely a pleasure to work with. She made herself available, coming to the house directly, through phone calls, and texts.

This was a terrible ordeal to go through, but your company and people were lifesavers. We will certainly recommend you to others.

Jerry H.
Waterloo

Could always depend on the guys being here at the time scheduled. Very pleasant, courteous, & careful in the water mess they were dealing with.

Kay K.
Cedar Falls

Got the job done and made it out to our house right away! We had water damage in our basement from a hot water tank leaking, my son also had them out to his house for some water damage. They came right away got the job done and hands-down best customer service from their office staff ( Think her name was Amanda) to their clean-up tech’s that came to the house ( maybe Taylor) definitely recommend 5 stars!

Jodi Proffitt
Waterloo

Devante and Brett were great in helping get my basement cleaned up after a water softener malfunction.

Ben Deutsch
Waterloo

Everyone was friendly, knowledgeable, and a pleasure to have in our home. Thanks so much for all you do!

Stacy Huhn
Cedar Falls

Great team. Very helpful. Appreciate the support. 

Amanda Schneider
Cedar Falls

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Honestly, if your home is in need of any kind of damage remediation this is the only company you should be calling. Scott deserves every bit of business they receive. He always goes above and beyond. He will also help you receive what you deserve from your insurance agency.
Without him and his team my wife and I would be left paying for thousands of dollars in damage that should be covered from our home owners insurance.
You will find nothing better in this area.

Services: Plumbing, Flooring, Remodeling, Water damage cleanup

Corey
Cedar Falls
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Super fast and knowledgeable. Did a great job. Worked really well with my insurance. Was super happy with the result. Would highly recommend them. Will use them again when a disaster strikes. We have a $1000 deductible and it was a $4770 project just to get it dried out. The contractors all had their bills but having insurance through USAA saved our butts.

Mike G
Waterloo

Amazingly efficient, quick to respond, and very professional and friendly.

Robert Nemmers
Waterloo

We sure appreciated your speedy action, being here shortly after we called. The men working here were considerate, even offered to shut the door to a room to cut down on the noise. They were always polite when we had different questions. Amanda was definitely a pleasure to work with. She made herself available, coming to the house directly, through phone calls, and texts.

This was a terrible ordeal to go through, but your company and people were lifesavers. We will certainly recommend you to others.

Jerry H.
Waterloo

Could always depend on the guys being here at the time scheduled. Very pleasant, courteous, & careful in the water mess they were dealing with.

Kay K.
Cedar Falls

Got the job done and made it out to our house right away! We had water damage in our basement from a hot water tank leaking, my son also had them out to his house for some water damage. They came right away got the job done and hands-down best customer service from their office staff ( Think her name was Amanda) to their clean-up tech’s that came to the house ( maybe Taylor) definitely recommend 5 stars!

Jodi Proffitt
Waterloo

Devante and Brett were great in helping get my basement cleaned up after a water softener malfunction.

Ben Deutsch
Waterloo

About Us

Owners of SERVPRO of Black Hawk County

At SERVPRO of Black Hawk County, we understand the disruption and emotional toll that fire, water, or mold damage can bring. That’s why owners Scott and Libby Demuth are committed to guiding you through the restoration process with empathy, expertise, and efficiency. Their goal is to make your disaster feel "Like it never even happened."

As lifelong residents of the area and graduates of Don Bosco and Columbus High Schools, Scott and Libby proudly serve the same community they call home. Their strong local ties and commitment to helping others have built lasting relationships rooted in trust and care.

Why Choose SERVPRO of Black Hawk County?

With extensive experience in the restoration industry, including years of managing SERVPRO’s water restoration division, Scott brings deep technical knowledge and leadership to every project. Our team specializes in cleaning and restoring residential and commercial properties after fire, smoke, or water damage. We’re also trained in mold remediation and prevention.

Expertly Trained, Professionally Certified

Every member of our team undergoes rigorous training, along with ongoing IICRC certifications. This ensures that when you call SERVPRO of Black Hawk County, you’re working with professionals who are prepared, knowledgeable, and ready to respond.

Part of a National Network, Focused on Local Service

We’re proud to be part of the SERVPRO network, a trusted leader in the restoration industry since 1967. Whether your damage is large or small, we can scale our resources through our network of nearby franchises to respond quickly and thoroughly, especially in times of widespread disaster.

Here to Help

Whether it’s your home or business, we’re ready to respond and restore with care and precision. Contact SERVPRO of Black Hawk County today to schedule service or learn more about how we can help you recover faster.

Scott and Libby Demuth
Scott and Libby Demuth
Owners of SERVPRO of Black Hawk County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.