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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Thomaston, Forsyth & Fort Valley

Our Google Reviews
(478) 956-1214
4.9
(44 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Thomaston, Forsyth & Fort Valley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Michael and James did an outstanding job!

Curtis & Rebecca H.
Macon

Amazing work guys!!

Crystal P.
Macon

We were very satisfied with this work.

Jack C.
Macon

Great Job!

David D
Jeffersonville

Crew was tremendous! Greg, Curtis and Dustin were friendly and knowledgeable. Greg was especially helpful and I felt a great deal of confidence in him.

Katherine Strandquist
Montezuma

SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars! 

Katie Johnson
Macon

"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."

Billy M.
Thomaston

I was impressed with the overall performance with SERVPRO. They were at the house when they said they would be at the house. Thank you!

Elaine A.
Macon

Great work, "Like it never even happened."

ET S.
Warner Robins

Michael and James did an outstanding job!

Curtis & Rebecca H.
Macon

Amazing work guys!!

Crystal P.
Macon

We were very satisfied with this work.

Jack C.
Macon

Great Job!

David D
Jeffersonville

Crew was tremendous! Greg, Curtis and Dustin were friendly and knowledgeable. Greg was especially helpful and I felt a great deal of confidence in him.

Katherine Strandquist
Montezuma

SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars! 

Katie Johnson
Macon

"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."

Billy M.
Thomaston

I was impressed with the overall performance with SERVPRO. They were at the house when they said they would be at the house. Thank you!

Elaine A.
Macon

Great work, "Like it never even happened."

ET S.
Warner Robins

About Us

SERVPRO of Thomaston, Forsyth & Fort Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Since 1993, SERVPRO of Thomaston, Forsyth & Fort Valley has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Thomaston, Forsyth & Fort Valley can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Thomaston, Forsyth & Fort Valley is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Thomaston, Forsyth & Fort Valley.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
Jeremy & Ricky & Cathy Joyce & Zachary Wilson

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.