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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Cobb County

Our Google Reviews
(770) 966-1442
5.0
(279 reviews)

Service Areas

Acworth, GA | Davis Crossroads, GA | Lost Mountain, GA | Macland, GA | Mars Hill, GA | Red Rock, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Cobb County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very professional and great to work with.

P. Lash
Atlanta

Awesome Team & service!

L.Goss
Atlanta

Excellent service! Kept us informed and super pleasant to work with.

L. Goss
Atlanta

I could not be happier with the swift and professional response provided by SERVPRO in this situation. Thank you so much!

M. Beck
Canton

Very professional. Arrived on time. Very efficient and timely with the clean up process.

J. Normanton
Lawrenceville

I had water damage in my master bath and master closet from a malfunctioning jetted tub . The floors were soaked. The first company my insurance called said they could come at 5:30 pm the next day! Really??? I went ahead and called SERVPRO directly and they were here at night within an hour and mitigated the situation for the night. They immediately came back the next day to take out the damaged tile. They were VERY responsive, prompt, efficient and professional. I am definitely impressed thus far.

Heather Levesque
Acworth

A sprinkler pipe was stepped on in my attic and broke and water poured from every sprinkler head in the house on all 3 floors. Needless to say my home was a 90% total loss and had to be demo'd. From the moment that SERVPRO stepped on site during my disaster Johnny Fiorentino (Manager) made me feel that he was going to take care of everything and that everything would be alright. He was very professional and focused each time I saw him and explained every detail of the process to me along the way. Even though the walls and ceilings were gone he made sure to leave the home as clean and neat as possible for the construction crew to be able to come in and do their job. He was truly awesome! There was another Manager who pretty much handled the crew who was also very professional and gave me words of encouragement. I would recommend SERVPRO to anyone! Not just because of their professional expertise but also because of their human side and the ability to make a person feel okay in a messed up situation.

Patricia Hartley
Acworth

Excellent work!

M. Kelly
Atlanta

Very pleasant and efficient crew

L.Savage
Dunwoody

Very professional and great to work with.

P. Lash
Atlanta

Awesome Team & service!

L.Goss
Atlanta

Excellent service! Kept us informed and super pleasant to work with.

L. Goss
Atlanta

I could not be happier with the swift and professional response provided by SERVPRO in this situation. Thank you so much!

M. Beck
Canton

Very professional. Arrived on time. Very efficient and timely with the clean up process.

J. Normanton
Lawrenceville

I had water damage in my master bath and master closet from a malfunctioning jetted tub . The floors were soaked. The first company my insurance called said they could come at 5:30 pm the next day! Really??? I went ahead and called SERVPRO directly and they were here at night within an hour and mitigated the situation for the night. They immediately came back the next day to take out the damaged tile. They were VERY responsive, prompt, efficient and professional. I am definitely impressed thus far.

Heather Levesque
Acworth

A sprinkler pipe was stepped on in my attic and broke and water poured from every sprinkler head in the house on all 3 floors. Needless to say my home was a 90% total loss and had to be demo'd. From the moment that SERVPRO stepped on site during my disaster Johnny Fiorentino (Manager) made me feel that he was going to take care of everything and that everything would be alright. He was very professional and focused each time I saw him and explained every detail of the process to me along the way. Even though the walls and ceilings were gone he made sure to leave the home as clean and neat as possible for the construction crew to be able to come in and do their job. He was truly awesome! There was another Manager who pretty much handled the crew who was also very professional and gave me words of encouragement. I would recommend SERVPRO to anyone! Not just because of their professional expertise but also because of their human side and the ability to make a person feel okay in a messed up situation.

Patricia Hartley
Acworth

Excellent work!

M. Kelly
Atlanta

Very pleasant and efficient crew

L.Savage
Dunwoody

About Us

SERVPRO of Northwest Cobb County understands the stress and worry that comes with a fire or water damage. With over 20 years of restoration experience, our team is the premier choice in the Northwest Cobb County area. Our goal is to help limit the interruption to your life and quickly make it "Like it never even happened."

Our team can handle any size loss in the regional area. If you have any questions, do not hesitate to reach out to us any time, 24/7. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Cobb County. If you would like to schedule service for your home or business, please call today!

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Northwest Cobb County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.