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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Douglasville

Our Google Reviews
(770) 489-5659
4.6
(184 reviews)

Service Areas

Douglasville, GA | Villa Rica, GA | Lithia Springs, GA | Winston, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Douglasville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I can not say enough for all they've done so far for drying out my home. after a flood. I have and will continue to recommend this company to anyone that needs it. 

Beverly T.
Douglasville

Thank you to SERVPRO for being quick and extremely informative when our dishwasher leaked

Jennifer s.
Douglasville

I am in the middle of a water catastrophe clean up and SERVPRO has been absolutely AWESOME to this point. Thank you so much for everything....it has help lower my stress level by several degrees!!! I am confident that the remainder of the process will go smoothly and efficiently.

Rebecca
Douglasville

We were pleased with the service provided during a very difficult time for our family. Good job, SERVPRO!

Corey
Douglasville

I’m overwhelmed by the kindness and professionalism of your company’s team. The technicians were incredible and did everything they could to help me immediately. I can’t thank them enough. Thanks.

Kayron
Douglasville

Prompt & Thorough Response! Thank you SERVPRO

Rachael B.
Douglasville

Quick response to minimize damage. Very professional & treated me well. Highly recommend! 

AH Reporting
Douglasville

SERVPRO took care of us. They came out fast & answered all of our questions. 5 stars 

Stacey P.
Douglasville

It is my pleasure to offer my unreserved recommendation to SERVPRO. Their team displayed a visible passion representing SERVPRO.  

William C.
Douglasville

I can not say enough for all they've done so far for drying out my home. after a flood. I have and will continue to recommend this company to anyone that needs it. 

Beverly T.
Douglasville

Thank you to SERVPRO for being quick and extremely informative when our dishwasher leaked

Jennifer s.
Douglasville

I am in the middle of a water catastrophe clean up and SERVPRO has been absolutely AWESOME to this point. Thank you so much for everything....it has help lower my stress level by several degrees!!! I am confident that the remainder of the process will go smoothly and efficiently.

Rebecca
Douglasville

We were pleased with the service provided during a very difficult time for our family. Good job, SERVPRO!

Corey
Douglasville

I’m overwhelmed by the kindness and professionalism of your company’s team. The technicians were incredible and did everything they could to help me immediately. I can’t thank them enough. Thanks.

Kayron
Douglasville

Prompt & Thorough Response! Thank you SERVPRO

Rachael B.
Douglasville

Quick response to minimize damage. Very professional & treated me well. Highly recommend! 

AH Reporting
Douglasville

SERVPRO took care of us. They came out fast & answered all of our questions. 5 stars 

Stacey P.
Douglasville

It is my pleasure to offer my unreserved recommendation to SERVPRO. Their team displayed a visible passion representing SERVPRO.  

William C.
Douglasville

About Us

SERVPRO of Douglasville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Since 1993, SERVPRO of Douglasville has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Douglasville can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Douglasville is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Douglasville. 

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeremy & Ricky & Cathy Joyce & Zachary Wilson
Jeremy & Ricky & Cathy Joyce & Zachary Wilson
Owners of SERVPRO of Douglasville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.