About Us
SERVPRO of Columbia County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
We know what our customers need whenever disaster strikes, primarily because our growing roster of restoration technicians has more than 150 years of hands-on experience in restoring properties and the lives of customers affected by disasters and emergencies. Customer service is at the heart of every decision that our team makes, and that begins with the leadership and guidance of our Experienced and Award-Winning Leadership Team. With several successful branches of our brand that they own, the formula for longevity begins with addressing the issues of our customers in a thorough and expectation-exceeding manner. Take a look at our Google reviews and Yelp reviews! This should give you complete peace of mind! You can also visit our Facebook page!
We know how vital preparedness can be when it comes to restoration and recovery, and that is why we have certified technicians in every facet of the industry to give each customer a quality experience from the moment that our professionals first arrive. With accreditations from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as well as the American Bio Recovery Association (ABRA), we have a team prepared for anything.
All of the success in the restoration industry that our SERVPRO of Columbia County team has seen stems from far more than our experience and professionalism during emergencies and disasters. We also work to make the communities that we share with you a better place by participating in local events and helping charities to continue their good works throughout the county. We are proud sponsors of the Fire5k annual race and golf tournament, which proceeds directly benefit firefighters who have been diagnosed with cancer. We also work to support Columbia County first responders however they need it.
From the Augusta National Golf Club to Augusta’s Museum of History, we have many attractions and landmarks that force our SERVPRO professionals to stay at the top of our game. With so many homes and businesses throughout our broad region and our commitment to customer satisfaction, it is no wonder how our restoration team could acquire more than 1000 5-star reviews online for our prompt response, thorough approaches, and excellent service.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- SCT - Subrogation Claims Training
Affiliations
- Columbia County Chamber of Commerce
- Institute of Inspection Cleaning & Restoration Certification
- American Red Cross of Augusta
What our
customers are saying
Outstanding experience with SERVPRO of Columbia County! After a pipe burst in our home, Billy, Dakota, Keith, and Kayla went above and beyond to make a stressful situation much easier for our family. The entire team was professional, efficient, knowledgeable, and incredibly courteous. They communicated clearly throughout the process, kept us informed every step of the way, and showed genuine care and respect for our home, our children, and even our dog. A huge thank you to Billy, Dakota, Keith, and Kayla! Your professionalism, attention to detail, and exceptional customer service did not go unnoticed. We truly appreciate everything you did for our family and highly recommend this team!
I would highly recommend ServPro for any home issues and project management of water clean up and coordination of repairs. The teams are quick to respond, super helpful, efficient, handled my furniture with care, understanding, responsive and go above and beyond to ensure you’re in the best hands. I have felt confident with their services. They were able to get my home cleaned up and worked with my insurance company making it less stressful. Huge kudos to the entire team! Jeremy Keith Dakota Kayla Eli Preston Misty
Brandon and Hal were great to work with.
Discovered a long-standing water leak from a refrigerator issue after moving into a new house. Called Servpro and they were quick and responsive and got started with the mitigation process the next day. The whole team (David, Jonathan, Joshua, Roy, Katelynn and Jorge) worked for 1 week to complete the process. Very thorough and detailed and explained everything as the process went on. Convenient that Servpro has all the contractors available so no need for me to go looking for different companies to deal with the reconstruction process.
I want to say a big thanks to Mr Hal and Brandon and the Servpro team for the great job they did on my home restoration.
Having a pipe burst in your home is devastating! Seeing the devastation and starting the clean up is overwhelming! Thank God for Servpro! David and his team of professionals have done and outstanding job for me and my family. Joss, Rashid, JB, Jonathon and Rachel...Thank you all for what you have done and are doing in the preparation of restoring our home.
Jeremy completed an expert and thorough inspection for us.
Josh was quick, efficient, and very informative on the process and repairs of home. Very helpful!
Jeremy was very courteous and professional. He listened patiently to my questions and answered them knowledgeably.