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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cherokee County

Our Google Reviews
(770) 924-3848
5.0
(668 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cherokee County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent response and extremely professional.  Zack and Jamie were awesome and they were super nice to my dog.

Pam L.
Atlanta

So impressed with how quickly you responded when my son and daughter-in-law had a hot water heater leak in their new guest room. We took the grandkids to the zoo and by the time we returned everything was back to normal.

Lisa C.
Acworth

I was on a business trip and my wife called to say the new tankless water heater had flooded our remodeled bathroom. Expected the worst, but when I walked through the door SERVPRO had everything water-free and dried out. Impressed and recommended.

Kevin G.
Woodstock

I will always recommend SERVPRO for water damage. Came on a weekend and got the water out of my remodeled bathroom before it leaked too bad into the lower level.

Greg M
Canton

Such fast service when my new water heater malfunctioned. Whole master suite was underwater but the SERVPRO crew had the water out fast.

Sarah J.
Woodstock

The crew that came was very professional. They showed me and explained everything they were doing. Answered all my questions and would recommend to anyone. The three guys that came were David, Gustavo and Lee. Thank you for your hard work!

Ivonne Rodriguez-Ema
Woodstock

Great team and we're precisely on time. Very thorough and very good at letting me know everything that was going on. Absolutely would recommend them to anyone.

Taylor Edwards
Woodstock

SERVPRO did an amazing job. They were so helpful and knowledgeable. 

Sam
Woodstock

Zach, Peter, and Raymond were very professional and courteous. They took time to answer each and every question I had, and helped ease my concerns throughout the process. Could not have asked for a better group of guys.

Brian H.
Canton

Excellent response and extremely professional.  Zack and Jamie were awesome and they were super nice to my dog.

Pam L.
Atlanta

So impressed with how quickly you responded when my son and daughter-in-law had a hot water heater leak in their new guest room. We took the grandkids to the zoo and by the time we returned everything was back to normal.

Lisa C.
Acworth

I was on a business trip and my wife called to say the new tankless water heater had flooded our remodeled bathroom. Expected the worst, but when I walked through the door SERVPRO had everything water-free and dried out. Impressed and recommended.

Kevin G.
Woodstock

I will always recommend SERVPRO for water damage. Came on a weekend and got the water out of my remodeled bathroom before it leaked too bad into the lower level.

Greg M
Canton

Such fast service when my new water heater malfunctioned. Whole master suite was underwater but the SERVPRO crew had the water out fast.

Sarah J.
Woodstock

The crew that came was very professional. They showed me and explained everything they were doing. Answered all my questions and would recommend to anyone. The three guys that came were David, Gustavo and Lee. Thank you for your hard work!

Ivonne Rodriguez-Ema
Woodstock

Great team and we're precisely on time. Very thorough and very good at letting me know everything that was going on. Absolutely would recommend them to anyone.

Taylor Edwards
Woodstock

SERVPRO did an amazing job. They were so helpful and knowledgeable. 

Sam
Woodstock

Zach, Peter, and Raymond were very professional and courteous. They took time to answer each and every question I had, and helped ease my concerns throughout the process. Could not have asked for a better group of guys.

Brian H.
Canton

About Us

SERVPRO of Cherokee County understands the worry and stress that comes with a fire or water damage and the disruption it causes your life and home or business. Our team is quick to respond and help you in your tragic time of need. 

SERVPRO of Cherokee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.

SERVPRO of Cherokee County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. With over 20 years of disaster restoration experience we can handle any size loss in the local market. We take great pride in all of our services, and make sure you get the help from start to finish that you need. If you have any questions, do not hesitate to reach out to us at anytime. 

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Cherokee County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.