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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Baldwin, Putnam and Jones Counties

Our Google Reviews
(478) 452-8000
4.9
(108 reviews)

Service Areas

Loganville, GA | Milledgeville, GA | Eatonton, GA | Gray, GA | Greensboro, GA | Sandersville, GA | Walnut Grove, GA | Gordon, GA | Irwinton, GA | Rutledge, GA | Davisboro, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Baldwin, Putnam and Jones Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

Sheryl P.
Eatonton

We needed these guys after Hurricane Helene brought a ton of water in our home. They were fast on the job, came all the way to Augusta to service us and the crew that came in, De’Adrian and Kolandis were efficient and professional. Very happy with our experience. Also the project manager Gabe did a great job assessing and communicating. Really appreciate the team at SERVPRO.

Scott V.
Evans

Keri, Ashley, D, and Jordan were great handling our water damage during this storm. Everyone was polite, and genuine will definitely recommend and use again in the future.

Premal P.
Sandersville

My wife and I were extremely pleased with the entire experience with SERVPRO installing hardwoods throughout our home. I knew SERVPRO handled insurance repairs, but until recently, I did not know they were willing to help with home restoration projects. I'm glad we found out they offer this service! The entire SERVPRO team should be commended - we could not be more pleased with our new floors!

Artis W.
Milledgeville

Cannot recommend SERVPRO enough!! The customer service level was exceptional, great communication and made scheduling the work a breeze! Kayli was such a great help in answering my questions and explaining the process, she was extremely professional and kind and great at updating me at every stage!! Gabe was also great! The weather proved to be a challenge and he was quick to get in touch to explain the service I needed would have less accurate results due to the weather and rescheduled for better time that was still quicker than I expected! Glad to have such a great company here in Milledgeville and thankful to Kayli and Gabe for their help!

Haley W.
Milledgeville

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

Carol M.
Eatonton

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

Jennifer T.
Eatonton

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Summer P.
Tennille

When it comes to SERVPRO, the one word that comes to mind is Exceptional from the first phone call concerning of water leak their reaction time was rapid. When my husband told me don't come downstairs we have a water leak I was terrified to see the damages. But now I'm elated with the performance of this professional team. And Chris thank you for everything, keep up the good work!

Gwendolyn B.
Milledgeville

Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

Sheryl P.
Eatonton

We needed these guys after Hurricane Helene brought a ton of water in our home. They were fast on the job, came all the way to Augusta to service us and the crew that came in, De’Adrian and Kolandis were efficient and professional. Very happy with our experience. Also the project manager Gabe did a great job assessing and communicating. Really appreciate the team at SERVPRO.

Scott V.
Evans

Keri, Ashley, D, and Jordan were great handling our water damage during this storm. Everyone was polite, and genuine will definitely recommend and use again in the future.

Premal P.
Sandersville

My wife and I were extremely pleased with the entire experience with SERVPRO installing hardwoods throughout our home. I knew SERVPRO handled insurance repairs, but until recently, I did not know they were willing to help with home restoration projects. I'm glad we found out they offer this service! The entire SERVPRO team should be commended - we could not be more pleased with our new floors!

Artis W.
Milledgeville

Cannot recommend SERVPRO enough!! The customer service level was exceptional, great communication and made scheduling the work a breeze! Kayli was such a great help in answering my questions and explaining the process, she was extremely professional and kind and great at updating me at every stage!! Gabe was also great! The weather proved to be a challenge and he was quick to get in touch to explain the service I needed would have less accurate results due to the weather and rescheduled for better time that was still quicker than I expected! Glad to have such a great company here in Milledgeville and thankful to Kayli and Gabe for their help!

Haley W.
Milledgeville

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

Carol M.
Eatonton

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

Jennifer T.
Eatonton

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Summer P.
Tennille

When it comes to SERVPRO, the one word that comes to mind is Exceptional from the first phone call concerning of water leak their reaction time was rapid. When my husband told me don't come downstairs we have a water leak I was terrified to see the damages. But now I'm elated with the performance of this professional team. And Chris thank you for everything, keep up the good work!

Gwendolyn B.
Milledgeville

About Us

SERVPRO of Baldwin, Putnam and Jones Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, whether it's your home or business. Our goal is to help minimize the interruption in your life and quickly make it "Like it never even happened."

Our team specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Baldwin, Putnam and Jones Counties can also remediate mold and mildew from your home or business.  We are prepared to assist the customer with the rebuild following a disaster, working through the process with the insurance company to ensure 100% customer satisfaction.  Customers can visit our facility and tour the showroom of flooring options and work directly with our highly trained flooring specialist to select the best option to suit your needs.

Our staff is highly knowledgeable with property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property from start to finish. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Baldwin, Putnam and Jones Counties.  We rely on partnerships with fellow franchises, utilizing our resources with Commercial Large Loss and Storm Teams, leaving no customer without help.  

SERVPRO of Baldwin, Putnam and Jones Counties also proudly serves Sparta/Hancock County, Gordon/McIntyre/Irwinton/Wilkinson County and Sandersville/Washington County.  If you would like to schedule service for your home or business, please call today!  Here to serve you - 24/7-365.  Call us!

Serving you since 1967, SERVPRO is the leading restoration expert and the brand you know and trust.

Jason Latimer, Joshua Eady
Jason Latimer, Joshua Eady
Owners of SERVPRO of Baldwin, Putnam and Jones Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.