Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Pensacola

Our Google Reviews
(850) 469-1160
4.9
(200 reviews)

Service Areas

West Pensacola, FL | Perdido Key, FL | Goulding, FL | Sanders Beach, FL | Myrtle Grove, FL | Warrington, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Pensacola we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Fantastic, professional team of technicians. Well Done!

Catherine Stearns
Pensacola

Your company was at my dad's house within the hour and have done a great job of preventing any further damage. My insurance company had another company contact me about doing the repairs needed, but I'm not interested in having them do anything, since they never contacted me until 6 days had passed after I filed the claim. I'm glad I called you instead, Thank you SERVPRO of West Pensacola!

Mary
Pensacola

A 1/2 hour after I called SERVPRO of West Pensacola they had a crew at my front door with equipment ready to clean up the water damage. That kind of response is why I’m glad I called them. They are 100% PROFESSIONAL.

Joseph H.
Pensacola

Please call this SERVPRO first for all your NEEDS! SERVPRO of West Pensacola!

Kalvin Monlyn
Pensacola

I appreciate that the estimate was reduced for work that did not need to be done. It means a lot and says a lot about your team. Thanks!

James S.
Gulf Breeze

I honestly cannot think of anything to suggest for improvements. The owner, Steve, was wonderful to work with. He explained everything to me from the beginning to end. His employees were polite, focused and cleaned everything to my satisfaction. They also answered all my questions with patience! :)

Sherry M.
Pensacola

Steve, just wanted you to know that your crew is super!! Good work with great efficiency, they deserve five star rating!!

Amal S.
Pensacola

SERVPRO of West Pensacola has been extremely helpful to me in an exasperating situation. Thank You!

Rose Marie Bonifay
Pensacola

Fantastic Job! Couldn't ask for better!

Mary Lou Polisher
Pensacola

About Us

SERVPRO of West Pensacola is a locally owned and operated restoration, mitigation, mold remediation, cleaning, and construction company serving residential and commercial customers throughout Escambia County. Since 2013, SERVPRO of West Pensacola has provided 24/7 emergency response for water damage, fire damage, mold damage, storm damage, structural drying, specialty cleaning, odor removal, contents restoration, and reconstruction.

SERVPRO of West Pensacola helps homeowners, renters, property managers, businesses, and government agencies recover after unexpected property damage. Our team handles everyday residential restoration needs such as plumbing leaks, appliance leaks, roof leaks, bathroom mold concerns, smoke odor, minor fire damage, water-damaged flooring, and localized structural drying, while also maintaining the equipment, training, and resources needed for large commercial losses and storm-related disasters.

The company is led by owner Steve Stone and supported by certified restoration professionals, licensed mold remediation credentials, licensed construction capabilities, and national SERVPRO disaster recovery resources. SERVPRO of West Pensacola is a BBB A+ rated business, IICRC Certified Firm #65652395, and NORMI Certified Firm. The company also holds Florida Mold Remediation license MRSR 2768, Florida Mold Assessor license MRSA 2587, and Florida General Contractor license CGC1531256.

For residential customers, SERVPRO of West Pensacola provides water extraction, moisture inspection, structural drying, mold remediation, fire cleanup, smoke and odor removal, contents cleaning, biohazard cleaning, and reconstruction support. The team is equipped to help with everyday property damage situations, including a leaking water heater, wet drywall, mold growth near an HVAC system, storm-related roof leaks, toilet overflows, kitchen water damage, or smoke odor after a small fire.

For commercial customers, SERVPRO of West Pensacola provides large-loss restoration, emergency mitigation, environmental remediation, structural drying, fire and smoke cleanup, mold remediation, storm recovery, contents handling, specialty cleaning, and reconstruction coordination. The company serves property managers, condo associations, apartments, schools, churches, healthcare facilities, hotels, industrial properties, government agencies, retail spaces, restaurants, office buildings, and multi-property portfolios.

As part of SERVPRO’s nationwide Disaster Recovery Team network, SERVPRO of West Pensacola can scale labor, equipment, drying resources, and project documentation for hurricanes, storm flooding, campus-wide losses, multi-unit water damage, commercial fire damage, and other complex property restoration projects. SERVPRO of West Pensacola is equipped for both everyday residential property damage and complex commercial restoration, from a small plumbing leak in a home to a large water, fire, mold, or storm loss affecting an entire building, campus, or commercial property throughout Escambia County.

Larry Stone, Millie Ward, Steve Stone
Larry Stone, Millie Ward, Steve Stone
Owners of SERVPRO of West Pensacola

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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