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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Putnam County

Our Google Reviews
(386) 328-8660
5.0
(22 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Putnam County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

GREAT people! They do an AWESOME job!!

Joan P.
Jacksonville

Thanks for coming out and making my carpets look brand new! The guys were total professionals and polite. Look forward to using you guys in the future!

Jane
Crescent City

Thank you guys for the wonderful job that you did on our carpet and tile! The guys were very polite and professional. The wife is happy with the job, so that makes me happy! You can count on us to be calling you in the future!

Joe
San Mateo

Thank you guys for the wonderful job that you all did on my carpet and tile! My carpet looks amazing, and my tile floor looks brand new! I had completely forgotten what the real color of my grout was. You guys are awesome!

Kelli
Bostwick

Thank you guys so much for being so polite and courteous while you were there cleaning my carpet! Your attention to detail totally amazed me! Thanks again!

Judy
Interlachen

My home flooded awhile back. SERVPRO of Putnam County came promptly. I felt as though I was in good hands with both the friendliness of the staff, and the work performed. I also called them back to have my furniture routinely cleaned. Once it dried, it looked like a brand new living room suite. I would definitely use them again.

Cindy
Palatka

Thank you to the guys at SERVPRO of Putnam County for getting to our home and taking care of us so soon after Hurricane Irma rolled through our area!

Bob
Palatka

Outstanding & Excellent Service! Great People especially the office manager Leslie, she kept me up to date with every aspect of the project. I would highly recommend their services to anyone.

Sally F.
St. Augustine

I would like to say thank you for the continued wonderful job you provide! Every emergency big or small your staff has been to the rescue and prompt and professional. I will personally recommend SERVPRO of Putnam County for any restoration needs.

Corrine J
Palatka

GREAT people! They do an AWESOME job!!

Joan P.
Jacksonville

Thanks for coming out and making my carpets look brand new! The guys were total professionals and polite. Look forward to using you guys in the future!

Jane
Crescent City

Thank you guys for the wonderful job that you did on our carpet and tile! The guys were very polite and professional. The wife is happy with the job, so that makes me happy! You can count on us to be calling you in the future!

Joe
San Mateo

Thank you guys for the wonderful job that you all did on my carpet and tile! My carpet looks amazing, and my tile floor looks brand new! I had completely forgotten what the real color of my grout was. You guys are awesome!

Kelli
Bostwick

Thank you guys so much for being so polite and courteous while you were there cleaning my carpet! Your attention to detail totally amazed me! Thanks again!

Judy
Interlachen

My home flooded awhile back. SERVPRO of Putnam County came promptly. I felt as though I was in good hands with both the friendliness of the staff, and the work performed. I also called them back to have my furniture routinely cleaned. Once it dried, it looked like a brand new living room suite. I would definitely use them again.

Cindy
Palatka

Thank you to the guys at SERVPRO of Putnam County for getting to our home and taking care of us so soon after Hurricane Irma rolled through our area!

Bob
Palatka

Outstanding & Excellent Service! Great People especially the office manager Leslie, she kept me up to date with every aspect of the project. I would highly recommend their services to anyone.

Sally F.
St. Augustine

I would like to say thank you for the continued wonderful job you provide! Every emergency big or small your staff has been to the rescue and prompt and professional. I will personally recommend SERVPRO of Putnam County for any restoration needs.

Corrine J
Palatka

About Us

Here at SERVPRO of Putnam County we love our community just as much as you do. Whether we are out enjoying the beautiful Ravine Gardens State Park, on the water of the mighty St. Johns River, enjoying the Blue Crab Festival on Memorial Day Weekend, or just out enjoying one of our great local restaurants like Angel's Dining Car, Putnam County is the place we love to call home! 

SERVPRO of Putnam County understands the stress and worry that comes with a fire or water damage, and the disruption it causes your life and home or business. Our goal is to minimize the impact on your normal day to day life here in beautiful Putnam County, and quickly make it "Like it never even happened."

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Putnam County can also mitigate mold and mildew from your home or business.

We are also proud to be your local floor cleaning professionals! We can clean carpet or tile in both residential and commercial property. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Putnam County.

We are proud to serve all of Putnam County. Even if you are all the way on the outskirts of the county, whether it be Crescent City, Bostwick, or Interlachen, our team of highly trained professionals will be there to help you in your time of need! 

Since 1967 SERVPRO has been striving to improve the cleaning and restoration industry. At the local level SERVPRO of Putnam County is proud to have been serving the residents of Putnam County community for 25 years! We have enjoyed and learned many lessons during that time, and we look forward to many more years of being your cleaning and restoration leader! It is our great pleasure to make it "Like it never even happened."

C. Edward & Wendy Killebrew
C. Edward & Wendy Killebrew
Owners of SERVPRO of Putnam County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.