Meet Our Team

Owner/President - Meet Mike, the dedicated owner of SERVPRO franchises, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.

Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale area.

Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.

When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.

Owner/VP of Marketing - April, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO^®;.

Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career. April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry.

In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships.

Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO.

Owner/President - Josh is one of the owners here at SERVPRO and a key part of what makes our franchise run strong. While he tends to keep a low profile, Josh plays an essential role behind the scenes, overseeing business operations, supporting the team, and helping to make sure everything runs as smoothly as possible.

He brings a steady, thoughtful approach to leadership, and is deeply committed to creating a work environment where people feel supported and equipped to do great work. His behind-the-scenes efforts help ensure that our crews can show up ready to respond when it matters most.

Josh is proud to be part of a locally owned and operated business that helps people recover from unexpected damage. And even more proud of the team who shows up every day to make that possible

Carolina keeps our internal systems running smoothly and our team is supported behind the scenes. As Vice President of Admin Operations, she oversees the administrative side of the business, from process development and training to compliance and team coordination.

With a strong background in leadership and organization, Carolina helps create the structure that allows our team to work efficiently and effectively. She’s deeply involved in streamlining workflows, solving problems, and making sure everyone has what they need to succeed.

Carolina brings a thoughtful, people-first approach to her work and plays a big role in shaping the culture and stability of our franchise.

Meet Frank, our Vice President of Operations at SERVPRO^®;. With two decades of experience in the restoration industry, Frank's expertise spans water damage, fire damage, mold remediation, and reconstruction services.

Frank's journey within SERVPRO exemplifies his dedication to growth. He's climbed the ranks, starting as a Crew Chief, and now serving as Vice President of Operations. Under his leadership, our SERVPRO team has expanded to nine locations across Florida, becoming the largest SERVPRO branch in South Florida.

Frank's commitment to honesty, loyalty, and exceptional customer service has been instrumental in the company's success. He has cultivated relationships with clients, mentored managers, and implemented innovative policies.

Today, Frank remains unwavering in his mission to help individuals and businesses recover from unexpected disasters, making SERVPRO the trusted choice for restoration services.

Dan Coen leads as the Director of Construction Operations for SERVPRO of Port St. Lucie NE, overseeing critical reconstruction efforts for residents and businesses throughout Port St. Lucie, Jensen Beach, and the wider St. Lucie County. He is responsible for transforming damaged properties back into safe, functional, and beautiful spaces, ensuring every rebuild project is completed with the highest standards of quality and efficiency.

His specialized knowledge is crucial for navigating the coastal environment of Port St. Lucie NE, effectively managing reconstruction following tropical storms, water intrusions, and pervasive mold issues. Dan’s commitment to restoring community well-being is evident in his diligent oversight, providing comprehensive and reliable reconstruction services that help property owners recover and thrive.

Stephanie George serves as the Director of Construction Administration for SERVPRO of Port St. Lucie NE, where she expertly manages the reconstruction phase for properties across Port St. Lucie, St. Lucie West, and nearby communities. Her leadership ensures that every rebuild project, from minor repairs to extensive structural overhauls, is handled with utmost professionalism and attention to detail. Stephanie’s dedication helps clients navigate the complexities of property restoration.

In a region frequently affected by tropical storms and flooding, Stephanie's expertise in construction administration is vital for resilient recovery. She skillfully coordinates trades, materials, and timelines, ensuring that homes and businesses in Port St. Lucie are restored efficiently and effectively. Stephanie is a trusted resource for residents and business owners in the Port St. Lucie NE service area, committed to bringing properties back to pre-damage condition.

Jake Wilson, National Commercial Account Manager for SERVPRO of Port St. Lucie NE, is a key figure in helping local businesses navigate the complexities of disaster recovery. He brings a wealth of experience in managing large commercial accounts, focusing on rapid response and effective restoration. Jake is adept at addressing significant water damage, fire damage, and mold remediation challenges, ensuring that businesses in Port St. Lucie NE can return to operation swiftly. His strategic insights and dedication to client success make him an invaluable resource for commercial property owners.

Meet Tim Jones, our accomplished General Manager at SERVPRO of Port St. Lucie. Tim's journey with SERVPRO^®; began six years ago when he made a life-changing decision to learn a new trade. Starting as a Field Technician, Tim's dedication and rapid growth within the company are truly remarkable.

His ascent through the ranks is a testament to his commitment and leadership skills. Tim progressed from a Field Technician to a Crew Chief and then to the role of Production Manager. Today, he holds the position of General Manager in Port St. Lucie, where he oversees 2 thriving franchises in the area.

Tim's previous background in restaurant management has endowed him with essential leadership qualities and a strong focus on customer service excellence. His ability to serve people and provide the highest level of customer care has greatly contributed to making the customer experience at SERVPRO exceptional.

Tim finds deep satisfaction in providing restoration services to those who have endured disasters, such as hurricanes, and helping bring their properties back to pre-loss conditions. His journey with SERVPRO has been marked by continuous learning, endless opportunities, and a profound sense of fulfillment in assisting those in need.

Nick helps keep everything running smoothly behind the scenes. As Operations Manager, he oversees the day-to-day flow of jobs, teams, and resources, making sure each part of the process is working efficiently and staying on track.

Nick works closely with every department, helping to coordinate logistics, support field crews, and remove roadblocks so the team can focus on doing what they do best. He brings a problem-solving mindset and a steady presence to the role, always looking for ways to improve systems and support both the team and our customers.

With Nick at the helm of operations, our jobs stay organized, our communication stays clear, and our crews stay ready to respond.

Erika connects our team with the people and organizations we serve. As Business Development Specialist, she focuses on building relationships, creating partnerships, and finding ways our team can support the community before, during, and after disaster strikes.

With 25 years of experience in insurance claims handling, Erika brings a deep understanding of the restoration process from the customer’s perspective. She uses that knowledge to help bridge the gap between clients, insurance carriers, and our team, ensuring projects move smoothly from start to finish.

In addition to her insurance expertise, Erika supports marketing coordination efforts, working closely with our operations team to keep our services top of mind in the community. Her people-first mindset and passion for service make her a trusted resource for both customers and partners.

As Regional Account Manager, Business Development, Amy Johnson leads SERVPRO’s efforts to build strong relationships and deliver exceptional service across multiple markets. With a deep understanding of restoration, customer care, and community partnerships, Amy plays a key role in helping businesses prepare for and recover from unexpected property damage.

Amy works closely with local account managers, property managers, insurance professionals, and commercial clients to ensure seamless communication and reliable support. Her proactive approach and commitment to excellence help strengthen SERVPRO’s reputation as the trusted leader in cleanup and restoration throughout the region.