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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Orlando

Service Areas

Orlando, FL | Winter Park, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Orlando we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My washing machine is kept in my finished basement, and I had thought this was a great place for it. But it had a major mechanical failure and I had a flood in my basement. Even with the drains there was so much water leaked that it made flood damage a foot off the ground. Walls were damaged, flooring was damaged, and it was awful. That is until your company came in and made it go away. I would have never imagined to repairing it would be easy. My basement like new in a short time. Thank You!

Cynthia
orlando

When I bought my house I remember thinking how safe from floods it would be since it was not next to a body of water, or in a flood plain. However, when the rains came down faster than what the ground would absorb it had nowhere else to go but inside my door. It ruined my floors and damaged the bottom of my walls. Your company answered on the second ring and was extremely polite. The technician showed up to assess the damage on time. Thank you

Steve
Orlando

Excellent service. 

J.B.
Orlando

The rebuild on my condo after extreme water damage was beyond my dreams! Everything was perfect and Robert Allen was the most professional, customer oriented man on earth. He got the job done right and on time. I absolutely love my new home

Wendy
Orlando

Quick, accommodating, honest and hard working. Great service and communication!! Thank you for a job well done.

Paul
Winter Park

Had a water line burst in the upstairs of my home while I was at work. Come home and water had made it all the way to basement. SERVPRO responded fast when I needed them. Would recommend them to anyone.

Thomas
Orlando

I wanted to let everyone know about the amazing service that I saw first hand demonstrated by SERVPRO. The professionalism of the crew from the time they started the job to the completion of the job was top notch. They were there to take care of a sewage leak that damaged the crawl space. They extracted the sewage, removed all the damaged material and dried the space and left it just like the slogan says, "Like it never even happened." Thank you for a job well done.

Dan
winter park

I just wanted to take a moment to let you know how impressed we are with SERVPRO® . When I was notified there was a water intrusion in my home and my floors were starting to buckle, I was shocked and really did not know what to do. When I called SERVPRO® I was amazed at the professionalism and level of knowledge they had regarding my situation. I would recommend these guys to anyone who has had a loss to their home. I am one very happy customer!

Roger
winter park

Truly blessed to have such a wonderful company restore my home. This was the easiest experience I've ever been through! Phillip and his team worked closely with my insurance company to make sure everything was restored to pre loss conditions. I now understand the meaning of "Like it never even happened."

mike
winter park

My washing machine is kept in my finished basement, and I had thought this was a great place for it. But it had a major mechanical failure and I had a flood in my basement. Even with the drains there was so much water leaked that it made flood damage a foot off the ground. Walls were damaged, flooring was damaged, and it was awful. That is until your company came in and made it go away. I would have never imagined to repairing it would be easy. My basement like new in a short time. Thank You!

Cynthia
orlando

When I bought my house I remember thinking how safe from floods it would be since it was not next to a body of water, or in a flood plain. However, when the rains came down faster than what the ground would absorb it had nowhere else to go but inside my door. It ruined my floors and damaged the bottom of my walls. Your company answered on the second ring and was extremely polite. The technician showed up to assess the damage on time. Thank you

Steve
Orlando

Excellent service. 

J.B.
Orlando

The rebuild on my condo after extreme water damage was beyond my dreams! Everything was perfect and Robert Allen was the most professional, customer oriented man on earth. He got the job done right and on time. I absolutely love my new home

Wendy
Orlando

Quick, accommodating, honest and hard working. Great service and communication!! Thank you for a job well done.

Paul
Winter Park

Had a water line burst in the upstairs of my home while I was at work. Come home and water had made it all the way to basement. SERVPRO responded fast when I needed them. Would recommend them to anyone.

Thomas
Orlando

I wanted to let everyone know about the amazing service that I saw first hand demonstrated by SERVPRO. The professionalism of the crew from the time they started the job to the completion of the job was top notch. They were there to take care of a sewage leak that damaged the crawl space. They extracted the sewage, removed all the damaged material and dried the space and left it just like the slogan says, "Like it never even happened." Thank you for a job well done.

Dan
winter park

I just wanted to take a moment to let you know how impressed we are with SERVPRO® . When I was notified there was a water intrusion in my home and my floors were starting to buckle, I was shocked and really did not know what to do. When I called SERVPRO® I was amazed at the professionalism and level of knowledge they had regarding my situation. I would recommend these guys to anyone who has had a loss to their home. I am one very happy customer!

Roger
winter park

Truly blessed to have such a wonderful company restore my home. This was the easiest experience I've ever been through! Phillip and his team worked closely with my insurance company to make sure everything was restored to pre loss conditions. I now understand the meaning of "Like it never even happened."

mike
winter park

About Us

Why SERVPRO

SERVPRO of Northwest Orlando understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. We can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.

If you would like to schedule service for your home or business, please call today!

Commitment to our Community.

Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the Orlando community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of Northwest Orlando, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of Northwest Orlando, FL. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results. 

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years of combined experience in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”

Thomas Brent Nicholson, Leo Millan
Thomas Brent Nicholson, Leo Millan
Owners of SERVPRO of Northwest Orlando

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.