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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Escambia County

Our Google Reviews
(850) 466-3089
5.0
(21 reviews)

Service Areas

Pensacola, FL | Cantonment, FL | Century, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Escambia County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The SERVPRO team was great and handled the situation perfectly.  Thank You!

Diane C.
Pensacola

I would like to recognize SERVPRO for the outstanding work they performed.  Everyone I dealt with was kind and their ability to fix the problems at my house was impressive.  They do very good work and I would recommend their services.

Bret A.
Pensacola

Perfect 10's across the board!  From the very beginning of the process to the very last day SERVPRO was great.  They answered every question and kept me informed of every step.

Carol B.
Cantonment

Very knowledgeable crew.  Quick response time and thorough work.  

George J.
Mary Esther

I can’t thank SERVPRO enough for the prompt service they provided after the devastating damage to my home in Perdido Key due to flooding from hurricane Sally. The professional attitude and knowledge put my mind at ease. Not only did they help with the damage they also made my life easy by communicating with my home owners insurance. I highly recommend SERVPRO!

Laura S
Perdido Key

One of the worst days I’ve ever had is waking up to smoke alarms blaring and our house on fire. Daniel responded so quickly to help us navigate through a place me and my wife have never been before. We cannot express the gratitude and compassion Daniel and his team showed to help us get back from this fire!

Dan McKorkle
Pensacola

I was impressed with the job done by SERVPRO.  They took great care of my things!

Christina A.
Pensacola

We encountered a flooding in our home due to the water heater, the home was unoccupied for a couple of months, so mold had began growing. It was discovered when we went home one weekend, needless to say, it was a devastating shock. We called SERVPRO and they sent help immediately. We will always be grateful for their kindness and work. We were treated as family!

Carol H.
Cantonment

The team here is top notch! Always so responsive and patient with the questions I had. Can’t thank them enough!

Ana D.
Pensacola

The SERVPRO team was great and handled the situation perfectly.  Thank You!

Diane C.
Pensacola

I would like to recognize SERVPRO for the outstanding work they performed.  Everyone I dealt with was kind and their ability to fix the problems at my house was impressive.  They do very good work and I would recommend their services.

Bret A.
Pensacola

Perfect 10's across the board!  From the very beginning of the process to the very last day SERVPRO was great.  They answered every question and kept me informed of every step.

Carol B.
Cantonment

Very knowledgeable crew.  Quick response time and thorough work.  

George J.
Mary Esther

I can’t thank SERVPRO enough for the prompt service they provided after the devastating damage to my home in Perdido Key due to flooding from hurricane Sally. The professional attitude and knowledge put my mind at ease. Not only did they help with the damage they also made my life easy by communicating with my home owners insurance. I highly recommend SERVPRO!

Laura S
Perdido Key

One of the worst days I’ve ever had is waking up to smoke alarms blaring and our house on fire. Daniel responded so quickly to help us navigate through a place me and my wife have never been before. We cannot express the gratitude and compassion Daniel and his team showed to help us get back from this fire!

Dan McKorkle
Pensacola

I was impressed with the job done by SERVPRO.  They took great care of my things!

Christina A.
Pensacola

We encountered a flooding in our home due to the water heater, the home was unoccupied for a couple of months, so mold had began growing. It was discovered when we went home one weekend, needless to say, it was a devastating shock. We called SERVPRO and they sent help immediately. We will always be grateful for their kindness and work. We were treated as family!

Carol H.
Cantonment

The team here is top notch! Always so responsive and patient with the questions I had. Can’t thank them enough!

Ana D.
Pensacola

About Us

About Us

SERVPRO of Northwest Escambia County is Here to Help in the event that Fire, Water, Mold, or Storm Damages affect your home or business.  As a member of a network of over 1,700 franchises nationwide, SERVPRO of Northwest Escambia County is equipped to handle your clean up and restoration needs, no matter the size of the loss.  Our team undergoes continued training with nationally recognized organizations, including the IICRC, and has extensive experience cleaning and restoring buildings in our community.

Owner of SERVPRO of Northwest Escambia County, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the communities of Escambia County with exceptional customer service and detail oriented services during their time of need.  Kyle has worked in the insurance and restoration industries for many years, has a wealth of knowledge and experience pertaining to mitigation and reconstruction, and has been an owner in the SERVPRO franchise system since 2012.



If your home or business suffers damages from fire, water, or mold, know that SERVPRO of Northwest Escambia County has the knowledge, training, and experience to help make it "Like it never even happened."  For more information about the services we offer, give us a call, We're Faster to Any Size Disaster.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Northwest Escambia County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.