Meet Our Team

Mike Webb brings an impressive 21 years of experience with SERVPRO and currently serves as Director of Business Development. With IICRC certification and more than two decades of restoration industry experience, Mike brings extensive knowledge, leadership, and a deep understanding of the needs of both residential and commercial customers.

For Mike, the most rewarding part of SERVPRO is seeing employees grow and prosper while providing an essential service to families and businesses during times of need. His passion for developing people and building lasting relationships has made him an important part of our team’s continued growth and success.

Mike is committed to strengthening relationships with businesses, property managers, community partners, and customers while connecting them with trusted solutions for water damage restoration, fire damage restoration, storm response, and commercial property restoration services. His experience and dedication continue to help both our team and the communities we serve thrive.

Lynette plays an important role in keeping the SERVPRO of Ocala team connected and providing the high level of customer service our customers expect. As a key member of our office team, she helps manage daily communication and ensures customers, team members, and projects stay organized from the first call through completion.

Lynette brings more than 10 years of SERVPRO experience to our Ocala team, having previously worked with a successful SERVPRO franchise in New Jersey. Her extensive industry experience, knowledge of the restoration process, and commitment to excellent customer service make her a valuable resource for homeowners and businesses throughout the Ocala and Marion County area.

We are proud to have Lynette as part of our SERVPRO of Ocala team and appreciate the experience, professionalism, and dedication she brings to our customers every day.

Sujan Roberts has been a dedicated member of our SERVPRO team for 3 years and serves as our Gainesville Account Manager. Sujan is IICRC Water Restoration Technician (WRT) certified, combining restoration industry knowledge with a strong commitment to building lasting relationships with our customers and community partners.

Sujan’s favorite part of being with SERVPRO is working with clients and providing first-class service. She takes pride in being a trusted resource for homeowners, businesses, property managers, and local partners when they need professional restoration services.

Serving Gainesville, Florida, and surrounding communities, Sujan helps connect customers with dependable solutions for water damage restoration, fire damage restoration, storm cleanup, mold remediation, and commercial restoration services.

We’re proud to have her dedication, professionalism, and customer-first approach representing our SERVPRO team.

Anthony serves as Senior Production Manager at SERVPRO of Ocala and brings more than 8 years of experience with our team. With extensive knowledge of the fire and water damage cleanup and restoration industry, Anthony plays an important role in ensuring each restoration project is handled efficiently, professionally, and with attention to detail.

Throughout his years serving homeowners and businesses in Ocala and Marion County, Florida, Anthony has earned the trust of countless customers. Many have praised his professionalism, courteous manner, and commitment to providing exceptional service during what can often be a stressful time.

Anthony’s experience, leadership, and dedication to our customers make him an invaluable part of the SERVPRO of Ocala team and our commitment to providing dependable water damage restoration, fire damage restoration, and property damage cleanup throughout the Ocala area.

Clark has been a valued member of SERVPRO Team Williams for 6 years and currently serves as an Estimator. With years of experience in the restoration industry, Clark understands the importance of providing accurate, timely estimates and helping customers understand the restoration process following property damage.

Clark is always ready to respond to our customers’ needs, bringing professionalism, attention to detail, and a commitment to exceptional service to every project. Whether assisting with water damage, fire damage, storm damage, or property restoration and reconstruction, he works closely with customers and our production team to help projects move forward efficiently.

His experience, reliability, and customer-first approach make Clark an important part of the SERVPRO Team Williams team.

Throughout his years serving homeowners and businesses in Ocala and Marion County, Florida, Anthony has earned the trust of countless customers. Many have praised his professionalism, courteous manner, and commitment to providing exceptional service during what can often be a stressful time.

Anthony’s experience, leadership, and dedication to our customers make him an invaluable part of the SERVPRO of Ocala team and our commitment to providing dependable water damage restoration, fire damage restoration, and property damage cleanup throughout the Ocala area.

Clark has been a valued member of SERVPRO Team Williams for 6 years and currently serves as an Estimator. With years of experience in the restoration industry, Clark understands the importance of providing accurate, timely estimates and helping customers understand the restoration process following property damage.

Clark is always ready to respond to our customers’ needs, bringing professionalism, attention to detail, and a commitment to exceptional service to every project. Whether assisting with water damage, fire damage, storm damage, or property restoration and reconstruction, he works closely with customers and our production team to help projects move forward efficiently.

His experience, reliability, and customer-first approach make Clark an important part of the SERVPRO Team Williams team.

Joseph is a seasoned Crew Chief with more than 14 years of SERVPRO experience. He joined Team Williams 5 years ago after spending 9 years with a SERVPRO operation in Alabama, bringing extensive hands-on restoration knowledge and experience to our team.

Joseph understands how important a fast response is when customers are dealing with unexpected property damage. He is known for his dependable response times, professionalism, and commitment to excellent customer service throughout the restoration process.

With experience responding to water damage, fire damage, storm damage, and other property restoration emergencies, Joseph helps lead our crews with a focus on efficient service and quality results. His experience and dedication make him a trusted resource for our customers and a valuable member of SERVPRO Team Williams.

Karen Partain has been a valued member of SERVPRO of Ocala for several years, overseeing the accounting operations that help keep our restoration business running smoothly. Her organizational skills, attention to detail, and dedication play an essential role in supporting our team and maintaining efficient daily operations.

Beyond her accounting responsibilities, Karen is always willing to lend a helping hand. Whether answering customer calls, coordinating communication, or helping homeowners and businesses connect with the restoration services they need, she consistently demonstrates a commitment to exceptional customer service.

Supporting our team as we provide water damage restoration, fire damage restoration, and property restoration services throughout Ocala and Marion County, Florida, Karen is an important part of our continued success. Her professionalism, versatility, and dedication make even the most challenging responsibilities look effortless!

Hanna Wilson has been a valued member of our SERVPRO team for 2 years and currently serves as Assistant Office Manager and JFC. Since joining the team, Hanna has advanced quickly, demonstrating a strong work ethic, dedication, and a willingness to take on new responsibilities.

Hanna plays an important role in supporting our daily operations and helping ensure restoration projects move efficiently from the initial call through completion. Her organization, attention to detail, and commitment to customer service help us provide dependable water, fire, storm, and property damage restoration services to homeowners and businesses throughout our local community.

Her rapid growth within the company is a reflection of her dedication and commitment to both our team and the customers we serve. We are proud to have Hanna as part of our SERVPRO team.

Josh recently joined our SERVPRO team as a Construction Project Manager, bringing valuable restoration and reconstruction industry experience from another SERVPRO operation. His familiarity with SERVPRO processes and commitment to quality service make him a great addition to our growing team.

In his role, Josh helps oversee property reconstruction and repair projects, working to ensure each job moves efficiently from the restoration phase through final repairs. He is focused on delivering quality workmanship, clear communication, and a positive experience for homeowners and businesses throughout Ocala, Marion County, and the surrounding Central Florida communities.

We’re excited to have Josh on board and look forward to the experience and dedication he brings to our restoration and reconstruction team.

Kyle is a dedicated Mitigation Technician and an important member of our SERVPRO team. He recently reached an exciting professional milestone by earning his IICRC Water Restoration Technician (WRT) certification, further strengthening his knowledge and skills in professional water damage restoration.

In his role, Kyle works hands-on with customers experiencing water damage and other property emergencies, helping with water extraction, drying, cleanup, and the mitigation process. His commitment to learning, strong work ethic, and dedication to doing the job right continue to make him a valuable part of our restoration team.

We’re proud of Kyle for earning his IICRC certification and the great work he continues to do for our customers and team.

Zee recently joined our SERVPRO team as a Crew Chief, bringing valuable restoration experience from another SERVPRO operation. He is IICRC certified and brings hands-on industry knowledge, professionalism, and a strong understanding of SERVPRO’s restoration standards to his new role.

As Crew Chief, Zee helps lead our technicians in responding to water damage, fire damage, storm damage, and other property restoration needs. He is committed to providing quality workmanship and dependable service while helping customers navigate unexpected property damage.

We’re excited to welcome Zee to the team and are happy to have his experience and dedication serving our customers and community.

Meet Jack, the official mascot of SERVPRO Team Williams! While he may not be IICRC certified or heading out on restoration calls, Jack has an important job of his own—keeping team morale high and making the workday a little brighter.

Jack is always ready to greet the team, supervise office activity, and provide a little extra encouragement during busy days. He embodies the loyalty, friendliness, and team spirit that are such an important part of the Team Williams culture.

Whether our crews are responding to water, fire, storm, or other property damage, Jack is back at headquarters doing his part to support the people who make it all happen. He may be our smallest team member, but there’s no question that Jack is a very important part of the SERVPRO Team Williams family.

Jim has been a dependable member of SERVPRO Team Williams for 4 years and serves as a Construction Technician. His consistency, strong work ethic, and commitment to quality workmanship make him an important part of our reconstruction team.

Jim works hands-on with residential and commercial customers during the repair and reconstruction process following property damage, helping bring homes and businesses back to preloss condition. He understands that quality construction is only part of a successful project, which is why he places a strong emphasis on providing professional, courteous customer service throughout the process.

Known for being reliable and consistent, Jim takes pride in doing the job right and providing customers with a positive experience from restoration through reconstruction.