
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Middletown / New Britain
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Middletown / New Britain we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Thank you for your patience during the settlement process of my claim.
Amazing job-life saver-Thank you!
Very pleased! Very professional, extremely satisfied with the work! Will refer SERVPRO!
Excellent work! Professional staff!
...The SERVPRO staff responded very quickly which was very much appreciated. They did a great job on the cleanup. I would definitely go to SERVPRO if the need arose in the future.
...Very helpful & professional.
Guys were great with all they did.
Great Rep. Extremely positive experience.
Extremely helpful and friendly & cooperative!
Response time was excellent. Team was on location within less than one hour.
Thank you for your patience during the settlement process of my claim.
Amazing job-life saver-Thank you!
Very pleased! Very professional, extremely satisfied with the work! Will refer SERVPRO!
Excellent work! Professional staff!
...The SERVPRO staff responded very quickly which was very much appreciated. They did a great job on the cleanup. I would definitely go to SERVPRO if the need arose in the future.
...Very helpful & professional.
Guys were great with all they did.
Great Rep. Extremely positive experience.
Extremely helpful and friendly & cooperative!
Response time was excellent. Team was on location within less than one hour.
About Us
At SERVPRO of Middletown / New Britain, we understand the many home and business owners throughout Connecticut that depend on our fast response and experience under pressure to return their property to its original condition. With so many threats from water, fire, mold, storms, floods, biohazards, and other situations common to our region, we need a diverse and educated team to handle every facet of restoration and recovery that our customers might need.
While the area is rich in American history, these days the Middletown/New Britain area is still home to Wesleyan University, Capitol Lunch, Martin Rosol’s Homemade Meats, New Britain Stadium and the Middlesex Chamber of Commerce (which is the largest Chamber in the United States). Even with these attractions and historic properties, the greatest draw to our area is the people here. As a locally owned and operated restoration team, the same communities we work so quickly to help when disaster strikes are the ones that we share with our customers.
Being a successful restoration company through our region means much more than helping our customers whenever disaster strikes. We have worked hard to become a stable pillar within our communities to give back to our cities and towns in every way that we can. We actively engage in Kiwanis, Habitat for Humanity, United Way, and MARC Community Resources to help our area to grow and thrive in every possible way.
Our SERVPRO team excels with the commitment we have for our customers. Even years after disasters have taken place; our professionals have the experience and the advanced equipment to restore and recover damaged properties to make the effects “Like it never even happened.” No matter when disasters strike, you can count on our team of qualified and certified professionals to help.
SERVPRO of Middletown / New Britain is an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that sets the standards, develops the protocols, and certifies companies and technicians in property damage restoration in conjunction with the American National Standards Institute (ANSI). Our Certified Firm status requires that we hold the necessary individual certifications and follow the IICRC's ethical standards in performing property damage restoration.
