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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Branford / Shoreline

Our Google Reviews
(203) 488-8881
4.9
(464 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Branford / Shoreline we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After we had flooding with the storm, the SERVPRO of Branford / Shoreline team was very knowledgeable and were able to clean everything up with a bunch of machines that measured moisture inside walls and floors and more machines that got water out of them. They rebuilt all the areas by removing parts of walls and flooring that needed to be replaced with new wood, etc. When they were done, the house was clean and pretty!

John Lyden
Branford

It has been such a pleasure dealing with you and your team this past week! I am so thankful that I contacted SERVPRO of Branford, CT and reached you! From the moment of our first conversation, I felt like my basement flooding crisis was going to be handled by a knowledgeable expert. During that initial conversation, I was in such a state of shock I couldn’t even tell you the square footage of my basement or accurately describe how bad the water damage was.

Yessania S.
Branford

We just had new carpeting installed when our water damage occurred. We were so upset and thought all of that money that had gone to waste. SERVPRO of Branford told us not to worry. They had a team out to assess the damage and made a plan of action. Sure enough our carpets were looking like new again the very same day. We couldn’t believe it!

M. Jonhson
North Branford

“Our family was devastated by the damages we suffered from a leaking pipe. SERVPRO of Branford/Shoreline arrived within hours and were able to get things back to normal for us. Thanks so much!”

Peter H.
East Haven

Ramon and Jorge were very kind and professional. They were always willing to explain the process and provided updates throughout the process. They were very understanding of my work schedule. I really appreciate and you SERVPRO of Branford done a great job.

Andrea J
East Haven

Fantastic Help! Thank you Ben & Otti, you made this disaster bearable. We really appreciate the prompt efficient service, Bill has been absolutely wonderful!! Very professional. Thanks for your help SERVPRO!

Griffin, M
East Haven

The team was VERY nice! They came out on last Saturday to help me with my emergency water damage & they did a wonderful job. I appreciated their honesty about some stains I had in the flooring that they worked so hard to get out. Thank you very much.

Brooke C.
Branford

We are very thankful and extremely satisfied with the services that were provided to us during the huge fire. You all showed us that is could and would be done. We appreciate everyone of the team and their professionalism through the entire job.

Nyle R.
Branford

The overall feeling of the water damage restoration project has been one of a job well done! I look forward to working with SERVPRO of Branford again on any disastrous situation.

BetsyF.
East Haven

After we had flooding with the storm, the SERVPRO of Branford / Shoreline team was very knowledgeable and were able to clean everything up with a bunch of machines that measured moisture inside walls and floors and more machines that got water out of them. They rebuilt all the areas by removing parts of walls and flooring that needed to be replaced with new wood, etc. When they were done, the house was clean and pretty!

John Lyden
Branford

It has been such a pleasure dealing with you and your team this past week! I am so thankful that I contacted SERVPRO of Branford, CT and reached you! From the moment of our first conversation, I felt like my basement flooding crisis was going to be handled by a knowledgeable expert. During that initial conversation, I was in such a state of shock I couldn’t even tell you the square footage of my basement or accurately describe how bad the water damage was.

Yessania S.
Branford

We just had new carpeting installed when our water damage occurred. We were so upset and thought all of that money that had gone to waste. SERVPRO of Branford told us not to worry. They had a team out to assess the damage and made a plan of action. Sure enough our carpets were looking like new again the very same day. We couldn’t believe it!

M. Jonhson
North Branford

“Our family was devastated by the damages we suffered from a leaking pipe. SERVPRO of Branford/Shoreline arrived within hours and were able to get things back to normal for us. Thanks so much!”

Peter H.
East Haven

Ramon and Jorge were very kind and professional. They were always willing to explain the process and provided updates throughout the process. They were very understanding of my work schedule. I really appreciate and you SERVPRO of Branford done a great job.

Andrea J
East Haven

Fantastic Help! Thank you Ben & Otti, you made this disaster bearable. We really appreciate the prompt efficient service, Bill has been absolutely wonderful!! Very professional. Thanks for your help SERVPRO!

Griffin, M
East Haven

The team was VERY nice! They came out on last Saturday to help me with my emergency water damage & they did a wonderful job. I appreciated their honesty about some stains I had in the flooring that they worked so hard to get out. Thank you very much.

Brooke C.
Branford

We are very thankful and extremely satisfied with the services that were provided to us during the huge fire. You all showed us that is could and would be done. We appreciate everyone of the team and their professionalism through the entire job.

Nyle R.
Branford

The overall feeling of the water damage restoration project has been one of a job well done! I look forward to working with SERVPRO of Branford again on any disastrous situation.

BetsyF.
East Haven

About Us

At SERVPRO of Branford / Shoreline, we pride ourselves on being the best in the business – but this didn’t happen overnight. CEO, Mario Luciani, has developed Team Luciani for over 14 years to ensure the team is made up of only the most knowledgeable, dedicated, and ambitious professionals in the damage restoration industry.

Our team knows the Branford, Guilford, and East Haven community, since we're your neighbor! This means we know firsthand the difficulties of living on the Connecticut shoreline. Bitter cold winters bring burst pipes and water damage, shoreline storms and humid summers lead to mold and wind damage, and you never know when you could be facing a fire or other disaster. That’s why it’s so important to us to serve the community – we’re apart of it!

We work hard to make sure the customer is always put first and that your experience with us as stress free as possible. We provide our customers with 24/7 service, 365 days a year, professional inspections, free estimates, and can even help with your insurance claim. One of the unique benefits of working with Team Luciani is that many members of our team have extensive backgrounds in the insurance industry, giving us a unique ability to help you through every step of the way of your claims process. If you run into an issue with your claim, give us a call; we’re here to help you!

When you think SERVPRO, you probably think water, fire, or mold damage. In reality, we handle much more than that; our team has been extensively trained to handle any disaster. Whether you have a small residential kitchen fire, a huge sewage backup in a commercial building, or anything in-between, you can feel assured that Team Luciani will make your home or business “Like it never even happened.”

Mario G. Luciani, Brian P. Mazzone, John S. Richitelli
Mario G. Luciani, Brian P. Mazzone, John S. Richitelli
Owners of SERVPRO of Branford / Shoreline

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.