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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Colorado Springs / Black Forest

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northeast Colorado Springs / Black Forest we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We are extremely satisfied with the service we are receiving due to our basement flooding. It happened to our neighbors house as well. The teams that came out and did the work cleaning our basements were absolutely great! They worked as long as we would let them. Although I do have to give a shout out to Jordan and Clyde, they worked when others went home, after many hours, and Jordan has been a great help with getting the whole process complete. I would recommend this location to anyone!! Thanks guys!! We appreciate you all!

Amanda W
Black Forest

I would recommend SERVPRO to anyone looking for top quality customer service and quality work.

Rachel G
Black Forest

I lived in Aurora for about 6 years and had a flood in my home I called the local SERVPRO as the name has a high reputation. However I wasn’t impressed. I recently moved to the Colorado Springs and was devastated that my new home flooded. I hesitated to call the local SERVPRO but again due to the reputation of the company I did. This company really lives up to their name and reputation. I was beyond please with the quality of work and professionalism shown to my family and I during this time. Thank you very much! I appreciate a company that really takes pride in what they do.

Robert T
East Colorado Springs

I called SERVPRO after my house flooded. They were onsite within a couple of hours ready to assist. They were completely professional which made it easy to open up my home to them. With the fast response time they were able to get the water up in no time which prevented the water from affected more areas. Matt and Troy made this difficult time bearable for my family and I. I am grateful and would recommend them to anyone.

Rickel K
East Colorado Springs

Definitely makes it "Like it never even happened." Excellent customer service, prompt and understands the customers needs. The team definitely is one to call to handle your needs! Thanks guys!

Robin D
Colorado Springs

The SERVPRO guys were fantastic! They really took the job from start to finish. I'd use them again.

Jim C
Black Forest

My insurance company told me to calls SERVPRO and I'm happy I did. They did a great job cleaning up the mess from the toilet overflow.

Sarah G
Black Forest

SERVPRO responded immediately to our early morning kitchen flood. They worked fast to mitigate damage and protect our home and were courteous, friendly and respectful of our home. They have been and are still proactive in helping us on the path to closure and have interacted well with our insurance agent. We would highly recommend this location to anyone. We’ve also used their carpet cleaning services over the past several years and will continue to use them in the future.

Margaret G
Black Forest

My dishwasher sprung a leak and suddenly I was faced with a serious situation. There was so much water I couldn’t even contain it. In the panic I could barely remember there’s a shut off valve for the water. By the time I shut off the water my kitchen, dinning room and basement had water in it. I quickly grabbed my phone and googled. I called SERVPRO panicking and the woman with the most calming voice on the other side calmed me down so I could tell her what was going on. She told me she will have a crew there within an hour. I was grateful for her to go the extra mile and comfort me in this time of need. The crew showed up in 45 minutes. I was already impressed but these guys went to work to get the job done. Before I knew it they had all areas cleaned up and were leaving. The whole process took a couple days but they truly made this experience less stressful on me. The customer experience was exceptional.
I highly recommend this company! Truly Amazing! Thank you!

Camille N
Black Forest

We are extremely satisfied with the service we are receiving due to our basement flooding. It happened to our neighbors house as well. The teams that came out and did the work cleaning our basements were absolutely great! They worked as long as we would let them. Although I do have to give a shout out to Jordan and Clyde, they worked when others went home, after many hours, and Jordan has been a great help with getting the whole process complete. I would recommend this location to anyone!! Thanks guys!! We appreciate you all!

Amanda W
Black Forest

I would recommend SERVPRO to anyone looking for top quality customer service and quality work.

Rachel G
Black Forest

I lived in Aurora for about 6 years and had a flood in my home I called the local SERVPRO as the name has a high reputation. However I wasn’t impressed. I recently moved to the Colorado Springs and was devastated that my new home flooded. I hesitated to call the local SERVPRO but again due to the reputation of the company I did. This company really lives up to their name and reputation. I was beyond please with the quality of work and professionalism shown to my family and I during this time. Thank you very much! I appreciate a company that really takes pride in what they do.

Robert T
East Colorado Springs

I called SERVPRO after my house flooded. They were onsite within a couple of hours ready to assist. They were completely professional which made it easy to open up my home to them. With the fast response time they were able to get the water up in no time which prevented the water from affected more areas. Matt and Troy made this difficult time bearable for my family and I. I am grateful and would recommend them to anyone.

Rickel K
East Colorado Springs

Definitely makes it "Like it never even happened." Excellent customer service, prompt and understands the customers needs. The team definitely is one to call to handle your needs! Thanks guys!

Robin D
Colorado Springs

The SERVPRO guys were fantastic! They really took the job from start to finish. I'd use them again.

Jim C
Black Forest

My insurance company told me to calls SERVPRO and I'm happy I did. They did a great job cleaning up the mess from the toilet overflow.

Sarah G
Black Forest

SERVPRO responded immediately to our early morning kitchen flood. They worked fast to mitigate damage and protect our home and were courteous, friendly and respectful of our home. They have been and are still proactive in helping us on the path to closure and have interacted well with our insurance agent. We would highly recommend this location to anyone. We’ve also used their carpet cleaning services over the past several years and will continue to use them in the future.

Margaret G
Black Forest

My dishwasher sprung a leak and suddenly I was faced with a serious situation. There was so much water I couldn’t even contain it. In the panic I could barely remember there’s a shut off valve for the water. By the time I shut off the water my kitchen, dinning room and basement had water in it. I quickly grabbed my phone and googled. I called SERVPRO panicking and the woman with the most calming voice on the other side calmed me down so I could tell her what was going on. She told me she will have a crew there within an hour. I was grateful for her to go the extra mile and comfort me in this time of need. The crew showed up in 45 minutes. I was already impressed but these guys went to work to get the job done. Before I knew it they had all areas cleaned up and were leaving. The whole process took a couple days but they truly made this experience less stressful on me. The customer experience was exceptional.
I highly recommend this company! Truly Amazing! Thank you!

Camille N
Black Forest

About Us

SERVPRO of Northeast Colorado Springs, Black Forest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Northeast Colorado Springs, Black Forest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northeast Colorado Springs, Black Forest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northeast Colorado Springs, Black Forest.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Daniel Jeffries

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.