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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Tustin and SERVPRO of Orange / Villa Park

Service Areas

Tustin, CA | North Tustin, CA | Irvine, CA | Foothill Ranch, CA | Portola Hills, CA | Cowan Heights, CA | Lemon Heights, CA | Tustin Ranch, CA | Orchard Hills, CA | Lake Forest, CA | Orange, CA | Villa Park, CA | Cerro Villa Heights, CA | Irvine North, CA | Silverado, CA | Modjeska, CA | Santa Ana, CA | Santa Anita, CA | Riverview West, CA | Central City, CA | Bella Vista, CA | Windsor Village North, CA | Pacific Park, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Tustin and SERVPRO of Orange / Villa Park we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Yikes, had a hot water slab leak that flooded 4 rooms of carpet.  Called SERVPRO and sent out a team to clean up the damaged carpet and padding within 30 minutes.  The team worked for hours non stop. They removed all the carpeting, padding and tack strip.  The brought in 8 fans and 1 humidifier, a little noisy, but better then mildew smell!  I highly recommend this SERVPRO.  This is a great company for an emergency.

Carey B.
Orange

Would use again for any water clean up. Great service!

Lawrence P.
Trabuco Canyon

Brandon & Cory were fantastic! Extremely professional at a very difficult time for us when our upstairs & downstairs got wet from a washer overflow! They were always on time and very efficient! They had to take out Drywall and they didn't leave a mess. The process took seven days. Thank you, Brandon and Cory!

Janeen A.
Anaheim

SERVPRO did a wonderful job cleaning up our home after an unfortunate flood that affected our kitchen and dining room. Not only did they perform a stellar job but they did so as unobtrusively as possible. The staff was so polite and considerate. They made a difficult situation seem easy! 

Valerie W.
Rancho Mirage

The stress of having a flood at our home was made easier by SERVPRO of Tustin.  We discovered a major water leak in our upstairs master bath and bedroom which also flooded our garage.  Our insurance company called SERVPRO who responded and stayed at our home until 4 a.m.  They showed up every day (and on time) to check on the drying process.  When that was completed we had their crew repair the walls and paint.  That crew was great.  The last thing that needed to be done was to stretch, clean and deodorize our carpet.  Again the SERVPRO crew showed up on time and did not leave until everything was perfect.  I can't say enough about how professional everyone at this company has been.  I would like to especially thank Joe Valencia who is a perfectionist when it comes to his job.  Great work by this company and I would recommend them to anyone.

Jerry N
Orange

SERVPRO of Tustin handled a really complicated water damage that we had in our condo in Rancho Santa Margarita. It flooded not just our unit, but our two lower neighbors as well. Everyone was well taken care of and the crew was really great at explaining the process the entire time. Thank you to their entire team for a job well done!

Troop C.
Rancho Santa Margarita

We had a pipe break on Christmas eve which caused a lot of headache and stress as it affected our master and 2 bathrooms. Thankfully we called and Viri picked up the phone. She was knowledgeable, supportive, and helped us understand the entire process. She even helped coordinate with other vendors. It was the best service we'd gotten all year. SO THANKFUL for VIRI!

SERVPRO sent Hector out to our job who was fast, trustworthy, and very professional. We are very happy with their service because of him.

I'd highly recommend to anyone who needs help and relief!

Ythy F
SANTA ANA

SERVPRO did an amazing job on my condo for mold remediation, and their charges were very reasonable. Best of all they were extremely pleasant to work with. I felt valued as a customer even though my job was very small. I was a cash-paying customer because I had a small amount of mold in the water heater closet of an condominium which I was selling. I was in the middle of escrow, and I needed the work completed quickly.

I called two different mold remediation companies to compare prices: SERVPRO of Tustin and Repipe1 of Irvine. It turned out SERVPRO was by far the winner. Repipe1 wanted twice as much money for the same job. I felt valued as a customer by SERVPRO.  I was treated with respect and courtesy even though my job was small.  In contrast, I was made to feel insignificant by Repipe1 and they seemed uninterested in gaining my business.

The manager on my case, Daniel Otteson, was very professional, courteous and got the job done quickly. He was very knowledgeable. He  explained the mold remediation process to me in detail and answered all my questions to my satisfaction. He kept me informed during every step of the process.

The production manager, Ellie Urland, was also amazing. She promptly answered my calls and emails and was so courteous and professional. I feel fortunate to have been in their hands.

I highly recommend SERVPRO of Tustin. They will treat you like a valued customer no matter how small your job is.

Linda L.
Trabuco Canyon

We had a great experience with SERVPRO of Tustin.   While having water damage and mold from a water leak is never fun, they made the situation easier for us to deal with.  Javier and Ricardo worked at our house for 4 days straight and let us know what they were doing every step of the way.  If we ever have a water leak again, I will not hesitate to contact them.

Natasha H
Rancho Santa Margarita

Yikes, had a hot water slab leak that flooded 4 rooms of carpet.  Called SERVPRO and sent out a team to clean up the damaged carpet and padding within 30 minutes.  The team worked for hours non stop. They removed all the carpeting, padding and tack strip.  The brought in 8 fans and 1 humidifier, a little noisy, but better then mildew smell!  I highly recommend this SERVPRO.  This is a great company for an emergency.

Carey B.
Orange

Would use again for any water clean up. Great service!

Lawrence P.
Trabuco Canyon

Brandon & Cory were fantastic! Extremely professional at a very difficult time for us when our upstairs & downstairs got wet from a washer overflow! They were always on time and very efficient! They had to take out Drywall and they didn't leave a mess. The process took seven days. Thank you, Brandon and Cory!

Janeen A.
Anaheim

SERVPRO did a wonderful job cleaning up our home after an unfortunate flood that affected our kitchen and dining room. Not only did they perform a stellar job but they did so as unobtrusively as possible. The staff was so polite and considerate. They made a difficult situation seem easy! 

Valerie W.
Rancho Mirage

The stress of having a flood at our home was made easier by SERVPRO of Tustin.  We discovered a major water leak in our upstairs master bath and bedroom which also flooded our garage.  Our insurance company called SERVPRO who responded and stayed at our home until 4 a.m.  They showed up every day (and on time) to check on the drying process.  When that was completed we had their crew repair the walls and paint.  That crew was great.  The last thing that needed to be done was to stretch, clean and deodorize our carpet.  Again the SERVPRO crew showed up on time and did not leave until everything was perfect.  I can't say enough about how professional everyone at this company has been.  I would like to especially thank Joe Valencia who is a perfectionist when it comes to his job.  Great work by this company and I would recommend them to anyone.

Jerry N
Orange

SERVPRO of Tustin handled a really complicated water damage that we had in our condo in Rancho Santa Margarita. It flooded not just our unit, but our two lower neighbors as well. Everyone was well taken care of and the crew was really great at explaining the process the entire time. Thank you to their entire team for a job well done!

Troop C.
Rancho Santa Margarita

We had a pipe break on Christmas eve which caused a lot of headache and stress as it affected our master and 2 bathrooms. Thankfully we called and Viri picked up the phone. She was knowledgeable, supportive, and helped us understand the entire process. She even helped coordinate with other vendors. It was the best service we'd gotten all year. SO THANKFUL for VIRI!

SERVPRO sent Hector out to our job who was fast, trustworthy, and very professional. We are very happy with their service because of him.

I'd highly recommend to anyone who needs help and relief!

Ythy F
SANTA ANA

SERVPRO did an amazing job on my condo for mold remediation, and their charges were very reasonable. Best of all they were extremely pleasant to work with. I felt valued as a customer even though my job was very small. I was a cash-paying customer because I had a small amount of mold in the water heater closet of an condominium which I was selling. I was in the middle of escrow, and I needed the work completed quickly.

I called two different mold remediation companies to compare prices: SERVPRO of Tustin and Repipe1 of Irvine. It turned out SERVPRO was by far the winner. Repipe1 wanted twice as much money for the same job. I felt valued as a customer by SERVPRO.  I was treated with respect and courtesy even though my job was small.  In contrast, I was made to feel insignificant by Repipe1 and they seemed uninterested in gaining my business.

The manager on my case, Daniel Otteson, was very professional, courteous and got the job done quickly. He was very knowledgeable. He  explained the mold remediation process to me in detail and answered all my questions to my satisfaction. He kept me informed during every step of the process.

The production manager, Ellie Urland, was also amazing. She promptly answered my calls and emails and was so courteous and professional. I feel fortunate to have been in their hands.

I highly recommend SERVPRO of Tustin. They will treat you like a valued customer no matter how small your job is.

Linda L.
Trabuco Canyon

We had a great experience with SERVPRO of Tustin.   While having water damage and mold from a water leak is never fun, they made the situation easier for us to deal with.  Javier and Ricardo worked at our house for 4 days straight and let us know what they were doing every step of the way.  If we ever have a water leak again, I will not hesitate to contact them.

Natasha H
Rancho Santa Margarita

About Us

Got Water Damage? Fire or Smoke Damage? We service Tustin, Orange/Villa Park, Irvine North, Foothill Ranch, and Santa Ana Central to help you 24/7.

SERVPRO of Tustin specializes in Commercial Fire Restoration & Water Damage Mitigation. We are ready to mobilize 24/7! Whether the damage is isolated to a small room or 1,000,000sq/ft of warehouse space, we're here to help.

Why SERVPRO® of Tustin is Different:

We take pride in the fact that SERVPRO of Tustin is different! Our first concern is "You", our customer, and making sure you're taken care of. All of our employees are certified, trained technicians to ensure that you receive the highest level of service.

Why You Don't Need to Worry:

From the time that you call us, you do not need to worry. We will do EVERYTHING needed to make sure you, your family, your home, and/or your business are taken care of.

If you are dealing with an insurance loss, we will do all the documentation that your insurance company requires and work closely with them. Once you call us directly, we suggest you grab a coffee or a cool drink and just sit back and relax and let us do everything for you.

Our Goal:
Our goal is to help minimize the interruption to your life and business and make your problem "Like it never even happened." 

Everyone on the team at SERVPRO of Tustin is here to help YOU... Call us direct at (714) 480-1340

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Thomas & Regina Hoge

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.