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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Shasta County

Our Google Reviews
(530) 241-2424
5.0
(4 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South Shasta County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Absolutely the best! Everyone is kind, professional, and hard-working. Special shout out to Terry, Jeremy, Grant, and Jacob! They been with me from the start.

Wade
Cottonwood

I have owned rental properties for over 50 years, in that time I have had repair companies and services of all kind of repairs.  SERVPRO has done a wonderful job.  They have been on time, honest in their efforts and I would recommend them for any and all problems you may have.

Ronald J.
Redding

I cannot think of any improvements. I was really stressed out and Cody & John set my mind at ease.

Karen S.

Karen
Redding

Thank you SERVPRO for attending to my house during my water damage. Cody and John were so helpful explaining the process and what to expect during mitigation. Thanks Guys!!

Jenny
Redding

I was impressed by SERVPRO of South Shasta. They were prompt, courteous, and attentive to my concerns.

Barbara
Anderson

Shann came out the same day that Daniel came out to see our emergency created by water damage. He quickly got to work diagnosing the problem and giving assurance that they can take care of it like it never happened. He found the issue, contained the area, cleaned up and was communicating along the way so we knew what was happening. I appreciate his cool and collected way of working, and keeping us informed along the way.

When I first called them in a water damage emergency, a person answered the line, after hours. She was calm and collected, while I was struggling to know what to do next, she understood and started getting her team in motion. She immediately got in touch with Daniel and he connected with my insurance and sent out Shann the same day. When you don’t know what to do, it is great working with a business with calm, knowledgeable people who know what to do to quickly solve the problem and bring ease to a difficult situation. Services: Mold remediation, Water damage-related mold removal

 

 

Tina D.
Redding

I had a huge water flood in my kitchen due to a broken water line. I woke up to standing water throughout my kitchen, dining room, and great room. I called SERVPRO of South Shasta County and they responded immediately. Moved my furniture, extracted the water, dry out and remodeled my kitchen. I love my new kitchen. I would recommend SERVPRO of South Shasta to everyone. They do the job right.

Donna
A

Great people who went out of their wat to help me with my situation. Saved me aa few hundred dollars when the $ was tight this time of year. Thanks Nicki you guys rock!

Kevin

Kevin
Redding

I had an undetected water leak for forty eight hours and severe water damage throughout my house. SERVPRO was quick to assist me. They were extremely helpful and polite.



Robbie

Robbie
Redding

Absolutely the best! Everyone is kind, professional, and hard-working. Special shout out to Terry, Jeremy, Grant, and Jacob! They been with me from the start.

Wade
Cottonwood

I have owned rental properties for over 50 years, in that time I have had repair companies and services of all kind of repairs.  SERVPRO has done a wonderful job.  They have been on time, honest in their efforts and I would recommend them for any and all problems you may have.

Ronald J.
Redding

I cannot think of any improvements. I was really stressed out and Cody & John set my mind at ease.

Karen S.

Karen
Redding

Thank you SERVPRO for attending to my house during my water damage. Cody and John were so helpful explaining the process and what to expect during mitigation. Thanks Guys!!

Jenny
Redding

I was impressed by SERVPRO of South Shasta. They were prompt, courteous, and attentive to my concerns.

Barbara
Anderson

Shann came out the same day that Daniel came out to see our emergency created by water damage. He quickly got to work diagnosing the problem and giving assurance that they can take care of it like it never happened. He found the issue, contained the area, cleaned up and was communicating along the way so we knew what was happening. I appreciate his cool and collected way of working, and keeping us informed along the way.

When I first called them in a water damage emergency, a person answered the line, after hours. She was calm and collected, while I was struggling to know what to do next, she understood and started getting her team in motion. She immediately got in touch with Daniel and he connected with my insurance and sent out Shann the same day. When you don’t know what to do, it is great working with a business with calm, knowledgeable people who know what to do to quickly solve the problem and bring ease to a difficult situation. Services: Mold remediation, Water damage-related mold removal

 

 

Tina D.
Redding

I had a huge water flood in my kitchen due to a broken water line. I woke up to standing water throughout my kitchen, dining room, and great room. I called SERVPRO of South Shasta County and they responded immediately. Moved my furniture, extracted the water, dry out and remodeled my kitchen. I love my new kitchen. I would recommend SERVPRO of South Shasta to everyone. They do the job right.

Donna
A

Great people who went out of their wat to help me with my situation. Saved me aa few hundred dollars when the $ was tight this time of year. Thanks Nicki you guys rock!

Kevin

Kevin
Redding

I had an undetected water leak for forty eight hours and severe water damage throughout my house. SERVPRO was quick to assist me. They were extremely helpful and polite.



Robbie

Robbie
Redding

About Us

SERVPRO of South Shasta County has been independently and locally owned and operated by Doug and Deann Williams. We have been serving the North State areas of Redding CA, Anderson CA, Cottonwood CA and surrounding areas since we've been established in 2000.

We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of South Shasta County that help make our community great.

SERVPRO of South Shasta County understands when disaster strikes there are questions and concerns that come with it. At SERVPRO of South Shasta County we focus on helping our customers every step of the way with understanding and compassion.

Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.
Please call us for your restoration needs in your home or business for fire damage, smoke damage and soot, board up, water removal and dehumidification, mold mitigation and remediation, catastrophic storm response, move outs, contents restoration, document drying and contents claim inventory service. We also clean air ducts and HVAC units, biohazard, crime scene and vandalism, carpet and upholstery, drapes and blinds, ceilings, walls and hard floor and deodorization. We work with all insurance companies and are ready to help 24 hours a day 365 days a year.

SERVPRO of South Shasta County has state of the art equipment to insure your home or business is back “Like it never even happened.” We are also a full service and licensed general contractor.
If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Douglas D. & DeAnn D. Williams
Douglas D. & DeAnn D. Williams
Owners of SERVPRO of South Shasta County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.