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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of El Dorado Hills / Placerville

Our Google Reviews
(916) 933-3890
5.0
(265 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of El Dorado Hills / Placerville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I want to express my heartfelt gratitude to Arturo and his team for their outstanding work during my house’s water damage and mold remediation. Arturo’s professionalism, responsiveness, and dedication stood out throughout the process. He took the time to explain the work they do and actively listened to my concerns. The entire team, led by Arturo, provided excellent customer service. As someone who relies on Google reviews, I highly recommend their services. This review reflects my authentic experience as a satisfied customer who recently faced water and mold damage. Kudos to Arturo, David, Dominic, and the SERVPRO EDH team!

Stella L.
El dorado Hills

Highly recommended. While we were out of town, our house flooded due to a break in our second floor toilet supply line. Almost every room was affected. Fortunately our insurance pointed us to SERVPRO for the remediation. They started within 1 hour of our call. Overall it took the SERVPRO Team 2 weeks to extract the water, dry out all the rooms and remove any unsalvageable items. David the project manager was on top of everything. During our first meeting he walked through the full process of the remediation and why they needed to perform each task. He was always available for any question or concerns. Also, the team works very well with the insurance providers. Ray the team lead was at our property every day. He monitored our house and the SERVPRO team. Just like David he was very informative, answered all our questions and followed up with David on any issues. SERVPRO Team - The full team was very professional, hardworking and well kept. Overall very nice to work with. Highly recommended for remediation work, especially if it is an insurance claim.

Jonathan T.
El dorado Hills

I had the unfortunate experience of a overflowed laundry machine while at the store. Came home to a waterfall in the garage, a disaster to say the least. The entire crew at SERVPRO EDH was professional and prompt in containing the damage and removing the damaged parts of the house. Big shoutout to Scott and Dom for their excellent teamwork, diligence and respectfulness. These guys knocked it out of the park! I would not hesitate to recommend the team at SERVPRO EDH for all your water damage and remediation needs. 

Sea P.
El dorado Hills

SERVPRO of El Dorado Hills recently performed mitigation at my home where the entire first floor was flooded due to a broken pipe that occurred while we were out of town. They responded immediately removing water and beginning the drying process before we arrived home the following day. Throughout the entire mitigation process they were completely professional. Communication was great, They completed their work in a timely manner and cleaned up every day before they left. I highly recommend this SERVPRO Team if you find yourself in a similar unfortunate circumstance.

Robert G.
El dorado Hills

Excellent customer service from the entire crew at SERVPRO. They helped us quickly address a large leak in our roof and ceiling on a historically rainy weekend to prevent additional damage to our home. Ray, Tyrone, and the entire crew were fantastic!

Leah H.
El dorado Hills

Great service all around from the entire team! Thanks as well to Lawrence and the crew that completed the mitigation work, all around professional!

Jessica S.
El Dorado Hills

Lawrence, Omar and Tyrone did an excellent job at remediating the water damage to my home. They were on time, professional and did an excellent job. They left it spotless. If you're in the unfortunate situation of needing remediation I recommend you give them a call. 

Darren P.
El dorado Hills

On August 30, Omar and one of his associates did a wonderful job in our upstairs bathroom vanity. We had water damage which they cleaned up/removed the ruined insulation, etc. Highly recommended. 

Jane P.
El dorado Hills

Thank you SERVPRO for your quick response, experience, professionalism, and kindness during our unfortunate experience with a small flood in our home! Everyone involved was really great! I highly recommend SERVPRO to anyone who needs their services! A special thanks to David, Arturo, Mike Reynolds, Dom, Stanley, Ud, Stella, and Mike Silva too!

Melissa G.
El dorado Hills

I want to express my heartfelt gratitude to Arturo and his team for their outstanding work during my house’s water damage and mold remediation. Arturo’s professionalism, responsiveness, and dedication stood out throughout the process. He took the time to explain the work they do and actively listened to my concerns. The entire team, led by Arturo, provided excellent customer service. As someone who relies on Google reviews, I highly recommend their services. This review reflects my authentic experience as a satisfied customer who recently faced water and mold damage. Kudos to Arturo, David, Dominic, and the SERVPRO EDH team!

Stella L.
El dorado Hills

Highly recommended. While we were out of town, our house flooded due to a break in our second floor toilet supply line. Almost every room was affected. Fortunately our insurance pointed us to SERVPRO for the remediation. They started within 1 hour of our call. Overall it took the SERVPRO Team 2 weeks to extract the water, dry out all the rooms and remove any unsalvageable items. David the project manager was on top of everything. During our first meeting he walked through the full process of the remediation and why they needed to perform each task. He was always available for any question or concerns. Also, the team works very well with the insurance providers. Ray the team lead was at our property every day. He monitored our house and the SERVPRO team. Just like David he was very informative, answered all our questions and followed up with David on any issues. SERVPRO Team - The full team was very professional, hardworking and well kept. Overall very nice to work with. Highly recommended for remediation work, especially if it is an insurance claim.

Jonathan T.
El dorado Hills

I had the unfortunate experience of a overflowed laundry machine while at the store. Came home to a waterfall in the garage, a disaster to say the least. The entire crew at SERVPRO EDH was professional and prompt in containing the damage and removing the damaged parts of the house. Big shoutout to Scott and Dom for their excellent teamwork, diligence and respectfulness. These guys knocked it out of the park! I would not hesitate to recommend the team at SERVPRO EDH for all your water damage and remediation needs. 

Sea P.
El dorado Hills

SERVPRO of El Dorado Hills recently performed mitigation at my home where the entire first floor was flooded due to a broken pipe that occurred while we were out of town. They responded immediately removing water and beginning the drying process before we arrived home the following day. Throughout the entire mitigation process they were completely professional. Communication was great, They completed their work in a timely manner and cleaned up every day before they left. I highly recommend this SERVPRO Team if you find yourself in a similar unfortunate circumstance.

Robert G.
El dorado Hills

Excellent customer service from the entire crew at SERVPRO. They helped us quickly address a large leak in our roof and ceiling on a historically rainy weekend to prevent additional damage to our home. Ray, Tyrone, and the entire crew were fantastic!

Leah H.
El dorado Hills

Great service all around from the entire team! Thanks as well to Lawrence and the crew that completed the mitigation work, all around professional!

Jessica S.
El Dorado Hills

Lawrence, Omar and Tyrone did an excellent job at remediating the water damage to my home. They were on time, professional and did an excellent job. They left it spotless. If you're in the unfortunate situation of needing remediation I recommend you give them a call. 

Darren P.
El dorado Hills

On August 30, Omar and one of his associates did a wonderful job in our upstairs bathroom vanity. We had water damage which they cleaned up/removed the ruined insulation, etc. Highly recommended. 

Jane P.
El dorado Hills

Thank you SERVPRO for your quick response, experience, professionalism, and kindness during our unfortunate experience with a small flood in our home! Everyone involved was really great! I highly recommend SERVPRO to anyone who needs their services! A special thanks to David, Arturo, Mike Reynolds, Dom, Stanley, Ud, Stella, and Mike Silva too!

Melissa G.
El dorado Hills

About Us

Here at SERVPRO of El Dorado Hills/Placerville, we understand the stress and worry that comes with a fire or water damage and the disruption it causes to your life and your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of El Dorado Hills/Placerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of El Dorado Hills/Placerville can also mitigate mold and mildew from your home or business as well as perform Crime Scene and Death Scene cleanup and routine duct cleanings. Our staff is highly trained in both commercial and residential restoration with a heavy focus on customer service and continuing education. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have the most up-to-date knowledge and equipment to assist you with any problem. SERVPRO of El Dorado Hills/Placerville is a family-owned business backed by SERVPRO's nationwide system of franchises.

From El Dorado Hills to Placerville and everywhere in between, we are your trusted resource in any emergency. We have handled everything from flooded commercial buildings to house fires. No loss is too large or too small for us. We understand each situation can be uniquely emotional and we can handle it all. We at SERVPRO of El Dorado Hills/Placerville treat every customer with the same respect and attention to detail. Whether you choose to use your homeowner's insurance or pay out of pocket, we will guide you through the restoration process to the best of our ability. 

Douglas Lee & Kelsey Scott
Douglas Lee & Kelsey Scott
Owners of SERVPRO of El Dorado Hills / Placerville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.