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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga

Our Google Reviews
(909) 878-0302
4.3
(15 reviews)

Service Areas

Big Bear Lake, CA | Fawnskin, CA | Running Springs, CA | Lake Arrowhead, CA | Blue Jay, CA | Twin Peaks, CA | Crestline, CA | Lucerne Valley, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

"Great job! Thank you!"

DL
Apple Valley

"...This team was awesome. Have not seen this hard of workers in a long time.  If I could rate them higher than a 10, I would."

"LOVE THIS TEAM. THEY HAVE MADE A CUSTOMER FOR LIFE...."

JG
Oak Hills

"Dart is well known in our community & I respect him. So glad he was here for me so promptly."

KM
Big Bear Lake

We had broke water pipes in the roof of our home in Sugarloaf (Big Bear).  Daniel and his crew were very knowledgeable, courteous, and punctual. They dried out our home which had water damage from "12" water pipe breaks!  He kept me informed and was very personable.

If have trouble with your home and need assistance, I would definitely call him!!!

Connie W
Sugarloaf

Last winter we had cold storm damage which caused a pipe burst. SERVPRO of Big Bear arrived within 30 minutes and handled my water damaged home, completely. They successfully helped us navigate our claim with the insurance company. 

BB
Big Bear City

"(I) appreciate their thoroughness and professionalism and empathy."

MT
Crestline

Came out at 9 in the evening for a flood I had in the home and continued to follow up until the floors were dry. They took down wet ceilings and walls as well as removed wet carpet padding then put the dry carpet back down until I could get contractors in to start the work. I would hire them again but hopefully will never have to.

Lori B
Redlands

"Dart was very helpful in on crisis and kept us informed at each step."

GG
Upland

"They were awesome."

JG
Apple Valley

"Great job! Thank you!"

DL
Apple Valley

"...This team was awesome. Have not seen this hard of workers in a long time.  If I could rate them higher than a 10, I would."

"LOVE THIS TEAM. THEY HAVE MADE A CUSTOMER FOR LIFE...."

JG
Oak Hills

"Dart is well known in our community & I respect him. So glad he was here for me so promptly."

KM
Big Bear Lake

We had broke water pipes in the roof of our home in Sugarloaf (Big Bear).  Daniel and his crew were very knowledgeable, courteous, and punctual. They dried out our home which had water damage from "12" water pipe breaks!  He kept me informed and was very personable.

If have trouble with your home and need assistance, I would definitely call him!!!

Connie W
Sugarloaf

Last winter we had cold storm damage which caused a pipe burst. SERVPRO of Big Bear arrived within 30 minutes and handled my water damaged home, completely. They successfully helped us navigate our claim with the insurance company. 

BB
Big Bear City

"(I) appreciate their thoroughness and professionalism and empathy."

MT
Crestline

Came out at 9 in the evening for a flood I had in the home and continued to follow up until the floors were dry. They took down wet ceilings and walls as well as removed wet carpet padding then put the dry carpet back down until I could get contractors in to start the work. I would hire them again but hopefully will never have to.

Lori B
Redlands

"Dart was very helpful in on crisis and kept us informed at each step."

GG
Upland

"They were awesome."

JG
Apple Valley

About Us

When disaster strikes, it can be overwhelming to plot a path forward. There are a million things to be done, and the cleanup alone can be very stressful. At SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga, we are committed to making the restoration process as carefree as possible. 

SERVPRO is equipped to handle any restoration disaster, both commercial and residential. Whether your home has experienced a flood, a kitchen fire, or severe storm damage, our highly trained professionals bring both expertise and enthusiasm to the table. Not only is SERVPRO committed to repairing the damage, but we go the extra mile, inspecting the full extent of the damage and protecting your home against ongoing risks. 

With 24/7 readiness, SERVPRO is not only the fastest to any disaster, but we are also the most qualified. Each of our teams has undergone extensive training, from corporate training to regular IICRC-industry certification. From water damage mitigation to severe fire damage, our teams will put together customized plans to get your property back to its original condition with efficient work and a positive attitude!

Having served communities around the nation since 1967, our teams are eager to serve you. If your home or business has experienced any kind of disaster, reach out to us today!

SERVPRO flag
Jeffrey Padgett

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.