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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast

Our Google Reviews
(480) 558-7620
4.9
(115 reviews)

Service Areas

Phoenix, AZ | Gilbert, AZ | Chandler, AZ | Tempe, AZ | Mesa, AZ | Queen Creek, AZ | Gateway, AZ | Higley, AZ | Sun Lakes, AZ | San Tan Valley, AZ | Ahwatukee, AZ | Guadalupe, AZ

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate.  I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy.  They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect.  They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.

Linda P
Gilbert

BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!

Kennelle
Chandler

SERVPRO serviced our home within an hour of our emergent call.   Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.  
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.  
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!

Kate B.
Chandler

The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.

Jonetta Swapp
Gilbert

Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!

Sarah E
Gilbert

Everyone from SERVPRO did a wonderful job. I was especially impressed with the work done by the SERVPRO women!

Pat Ellestad
Sun Lakes

SERVPRO made a cruddy experience with a busted sprinkler line in our home run as smoothly and efficiently as it could. Arianna was extremely thorough and helpful. She guided us every step of the way and ran a courteous and organized team. Should we ever need services in the future I would have an instant peace of mind knowing SERVPRO could be of help. Thank you Ari for your hard work on giving us a great result.

Haley D
Gilbert

We used the Gilbert location when our R/O system split open and flooded our house while we were out for the day. The response time and customer service could not have been any better. True professionals. The responding project manager Greg was the calm in my storm. His team went right to work while he explained what they were doing and why and what the next few days were going to be like. He walked me through the whole process. Then the next few days we had a new project manager Arianna and again pleasant, knowledgeable, thorough, explained everything. Completely professional customer service from the phone call to the handshake at the end of remediation. I would definitely use SERVPRO Gilbert again (let's hope I don't have to) and would recommend them to my family and friends in their time of need.

Cheryl P
Gilbert

"A five star team!"

Dericka
Gilbert

After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate.  I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy.  They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect.  They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.

Linda P
Gilbert

BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!

Kennelle
Chandler

SERVPRO serviced our home within an hour of our emergent call.   Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.  
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.  
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!

Kate B.
Chandler

The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.

Jonetta Swapp
Gilbert

Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!

Sarah E
Gilbert

Everyone from SERVPRO did a wonderful job. I was especially impressed with the work done by the SERVPRO women!

Pat Ellestad
Sun Lakes

SERVPRO made a cruddy experience with a busted sprinkler line in our home run as smoothly and efficiently as it could. Arianna was extremely thorough and helpful. She guided us every step of the way and ran a courteous and organized team. Should we ever need services in the future I would have an instant peace of mind knowing SERVPRO could be of help. Thank you Ari for your hard work on giving us a great result.

Haley D
Gilbert

We used the Gilbert location when our R/O system split open and flooded our house while we were out for the day. The response time and customer service could not have been any better. True professionals. The responding project manager Greg was the calm in my storm. His team went right to work while he explained what they were doing and why and what the next few days were going to be like. He walked me through the whole process. Then the next few days we had a new project manager Arianna and again pleasant, knowledgeable, thorough, explained everything. Completely professional customer service from the phone call to the handshake at the end of remediation. I would definitely use SERVPRO Gilbert again (let's hope I don't have to) and would recommend them to my family and friends in their time of need.

Cheryl P
Gilbert

"A five star team!"

Dericka
Gilbert

About Us

SERVPRO Team Gatz understands the stress and worry that comes with disaster damage to your home or business. Our goal is to help minimize interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup, restoration, and reconstruction of residential and commercial property after water, fire, smoke, mold, mildew, and biohazard damage.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO Team Gatz.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Mark C. & Melodie Gatz
Mark C. & Melodie Gatz
Owners of SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.