Meet Our Team

Tammy Payne has been with SERVPRO of Limestone and Lawrence Counties/Decatur since March of 2016. She is the General Manager of our franchise and the longest tenured employee of the company.

There is very little that happens here at our SERVPRO franchise that Tammy is not directly involved with. From managing the employees, to taking care of our customers, Tammy has her eyes on everything.

Tammy is a unique and strong General Manager, not only because of her natural personality and leadership qualities, but because her starting position here was answering the phones as an Administrative Assistant. She has dedicated more than a decade of her professional career to learning the ins and outs of the SERVPRO business, and has worked her way all the way to the top of our company.

We are very proud to have Tammy leading our franchise and can rest assured knowing not only our employees, but our customers are taken care of by an experienced, extremely hard working, and driven General Manager.

Christy Chaney has been with SERVPRO of Limestone and Lawrence Counties/Decatur since April of 2018. She is the Office Manager of our franchise and a key leader in our company.

On top of overseeing everything that goes on in the office, Christy is also heavily involved in the restoration process of each job. She coordinates directly with our Production team and acts as a liaison to our customers. Christy started as an Administrative Assistant and worked all the way up to her current position. This experience has made Christy fully equipped and well aware of everything that goes into managing a SERVPRO office.

She has working relationships with dozens of insurance companies, and knows how to assist our customers in navigating the difficulties of an insurance claim. She is a customer service extraordinaire and a viable asset to our SERVPRO team.

Laura Kennedy has been with SERVPRO of Limestone and Lawrence Counties/Decatur since September of 2022. She is our Contents Manager and plays a vital role in ensuring our contents division operates smoothly and efficiently.

One of Laura’s primary responsibilities is overseeing the packing, inventorying, cleaning, and storage of customers' personal belongings following fire, water, or mold damages. She works closely with both our production crews and customers to ensure items are handled with care and returned in excellent condition.

From coordinating pack-outs and managing contents documentation to ensuring quality control throughout the restoration process, Laura’s attention to detail and commitment to customer service make her an indispensable part of our team.

Emily Moss has been with SERVPRO of Limestone and Lawrence Counties/Decatur since January of 2026. She is one of our Administrative Assistants and is an indispensable part of our Office staff.

Emily plays a key role in supporting daily office operations and ensuring jobs run smoothly from start to finish. She manages incoming calls, schedules services, coordinates with our Production teams, and maintains accurate job files and documentation.

Emily’s kind personality and quick ability to learn new skills has made her a wonderful addition to our SERVPRO team.

Kadyn Bell has been with SERVPRO of Limestone and Lawrence Counties/Decatur since July of 2026. She is one of our Administrative Assistants and a critical part of our office staff.

More than likely, Kadyn will be the first person you speak with when you call our SERVPRO. Her main responsibilities include taking incoming calls from current/new customers, assisting all current/new customers with their logistical questions, staying on top of the schedule, dispatching emergency crews, and so much more.

Luke Robey has been with SERVPRO of Limestone and Lawrence Counties/Decatur since March of 2025. He is our Marketing Manager and is responsible for fostering and developing the relationships we have with customers throughout our entire territory.

Luke is a graduate of Samford University and previously worked on Capitol Hill in Washington D.C. inside both the House and Senate sectors.

Luke’s main duties revolve around spreading awareness in our community about SERVPRO’s mission, and our abilities to help local businesses and homeowners in the event their property suffers a loss. Luke’s positive attitude and professional demeanor are instrumental to the maintenance and development of our SERVPRO franchise.

Brandon Chaney has been with SERVPRO of Limestone and Lawrence Counties/Decatur since July of 2019. He is our Reconstruction Manager and handles all construction related matters with our customers.

Once our Production Crews have finished with the mitigation portions of your water or fire loss, Brandon will step in and handle all the necessary reconstruction aspects. SERVPRO understands the advantages of providing a one-stop-shop experience for our customers, and Brandon is here to make that a reality. He is the one who officially makes your job "Like it Never Even Happened".

Casey Wood joined SERVPRO of Limestone and Lawrence Counties/Decatur in October of 2025 as our Reconstruction Superintendent. He plays a key role in managing the reconstruction process after the mitigation work is complete.

Casey works closely with customers, subcontractors, and vendors to ensure that all repairs and rebuilds are completed efficiently, on time, and to the highest quality standards. His attention to detail and commitment to customer satisfaction help bring peace of mind to our clients during a stressful time.

Casey is an essential part of SERVPRO’s mission to provide a seamless, one-stop-shop experience for property restoration.

Nick Harrell has been with SERVPRO of Limestone and Lawrence Counties/Decatur since August 2021. He currently serves as our Production Manager and plays a key leadership role within our mitigation team.

Before joining SERVPRO, Nick built a strong foundation in the restoration industry while working with another company. His prior experience, combined with his industry knowledge and hands-on expertise, enabled him to quickly advance into a leadership role.

As Production Manager, Nick oversees initial job inspections, leads our Mitigation Technicians and Crew Chiefs, and ensures seamless communication between the field and office. He also plays an integral role in guiding customers through the restoration process, answering questions, setting clear expectations, and providing reassurance every step of the way.

Nick’s attention to detail, commitment to exceptional customer service, and steady, level-headed leadership make him an indispensable part of our team and a trusted leader of our mitigation division.

Anthony Marcum has been with SERVPRO of Limestone and Lawrence Counties/Decatur since September of 2023. He is one of our Production Crew Chiefs and is a crucial part of our mitigation team.

Anthony’s main responsibilities consist of leading his crews on projects, performing necessary cleaning/demolition task, informing customers and insurance adjusters on job statuses, sketching facilities, taking moisture readings, and much much more.

Anthony’s positive attitude, and unwavering willingness to learn, has cemented himself in the future prosperity of our company.

Jacob Wall has been with SERVPRO of Limestone and Lawrence Counties/Decatur since September of 2025. He is a Production Crew Chief and plays a very important role within our mitigation department.

In this position, he helps coordinate restoration projects from start to finish by managing on-site tasks, completing demolition and cleanup work, documenting moisture levels, communicating with customers throughout the process, and assisting crews wherever needed.

His dedication, adaptability, and willingness to step up in any situation have earned him the respect of both his teammates and the customers he serves.

Ryan Darnell has been with SERVPRO of Limestone and Lawrence Counties/Decatur since October of 2025. He is a Production Technician and plays a key role within our mitigation department.

His duties include supporting water and fire restoration efforts, overseeing content pack-outs, completing mold remediation work, and assisting with a wide range of on-site operational needs.

Ryan consistently brings a strong work ethic and a positive, team-oriented mindset, making him a reliable and highly valued part of our organization.

Su Cooper has been with SERVPRO of Limestone and Lawrence Counties/Decatur since March of 2026. She is a Production Technician and a wonderful addition to our mitigation team.

Su’s primary tasks consist of demolition and equipment placement on water jobs, cleaning and prepping for reconstruction on fire jobs, remediating mold, and many other crucial responsibilities that are asked of SERVPRO Production Technicians.

Su’s dedication, strong work ethic, and positive attitude have quickly made her a valued part of our team.

Judy Medrano has been with SERVPRO of Limestone and Lawrence Counties/Decatur since July of 2021. She is our content and textile specialist and a cornerstone of our company.

Judy is in charge of cleaning, wrapping, and storing all our customer’s dirty contents from fire, mold, and water jobs. She is also in charge of cleaning, labeling, and storing every piece of laundry that comes through our warehouse.

Judy sometimes travels to local fire jobs to assist our mitigation crews with the cleaning of soot and debris from homes and businesses. In addition, she is our carpet, rug, and upholster cleaning specialist.

Judy’s extreme work ethic, lovely personality, and sheer dedication to the SERVPRO brand has made her a paramount part of our company.