Biltmore Shores Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
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What our
Biltmore Shores customers are saying
I cannot say enough wonderful things about SERVPRO of Farmingdale and the incredible team who helped me after my basement flooded. What began as an extremely stressful and overwhelming situation turned into an experience that left me genuinely impressed—not only with the quality of the work, but with the professionalism, compassion, and care shown by everyone involved. Dan was in contact with me throughout the mitigation process. He was communicative, reassuring, and made sure I understood what was happening. Having someone keeping me informed made a difference during a very difficult time. I also want to give a very special thank you to Sal! When he first came to my home, he looked at me and said, “We got you!” Those three words made a lasting impression on me because of how sincere and genuine he was when he said them. And they truly did “get me.” In a moment when I was stressed and unsure of what was going to happen, Sal gave me confidence that I was in good hands. His kindness, professionalism, and genuine concern meant more to me than he probably realizes. Then came the rebuilding process, with Rob in charge. He and his team did an outstanding job bringing my basement back together. The attention to detail, workmanship, and care they put into the restoration exceeded my expectations. Rob was in constant communication with me which was very reassuring. Every person I dealt with treated my home with respect and treated me with kindness. They were professional, dependable, responsive, and genuinely cared about doing the job right. SERVPRO of Farmingdale truly exceeded my expectations. I am incredibly grateful to Dan, Rob and Sal and also the entire team for helping me through what could have been a much more difficult experience. And Sal, I will always remember those words: “We got you!” You said it with sincerity—and you absolutely delivered.Thank you! I highly recommend SERVPRO of Farmingdale to anyone who finds themselves dealing with flooding, water damage, mitigation, or restoration. Five stars without hesitation!
Rob the supervisor was great. He made sure his workers Harry and Alex had all the materials for the job. Harry and Alex were professional, if something was wrong they corrected it right away. Their work was spot on. Both my wife and I were very happy with remodeling.
ServPro was very professional and prompt in dealing with our flood. We were very pleased with their remediation.
Communication was Great!! Never waited long for an answer. Our lead Rob on the job was prompt, handled every single step of the process with ease and perfect communication. Everyone from the initial removal/clean up crew down to the amazing Reconstruction crew were kind / respectful to our home and family and did not miss a day of work! Orlando did a great job with my home and we are very grateful. Our home is a home again after a pipe burst.
We recently had a flood in our basement. Sal arrived quickly, assessed the damage and explained every step of the process so we knew what to expect. Sal and his crew were professional and reassuring during a stressful situation. We highly recommend ServePro of Farmingdale and Massapequa!
Sending a huge thank you to Dan, Rob, Sal, Craig, and the whole team who helped repair my office after a burst pipe destroyed everything. Everyone was incredibly helpful during such a trying time and helped to get us back up and running. I'm so thankful for the whole team at ServPro!
The Servpro of Farmingdale/Massapequa team was truly outstanding — very helpful and got the tough flood clean-up job done so efficiently, professionally and thoroughly! They provided impeccable remediation service. Also, the team was very kind which was an added plus.
Had some frozen pipes that burst and resulted in water damage. From mitigation to completion the process was seamless They even got me in touch with a plumber to come and fix everything super quick When they say like it never happened it’s true Everything looks better than it was before damage!!!
We had a leak in our attic that flooded our 2 bathrooms and affected part of one bedroom. It was a major job. But the entire team, from the guys doing the demolition, to Rob who oversaw the renovation, and to Orlando who did the renovation work, were all incredibly professional, easy to work with, reasonable, very pleasant, and always on top of things. I was wary, because I have never heard of anyone having a good experience with contractors, but I was very pleasantly surprised to have had such a smooth and relatively painless process. I would highly recommend this team to anyone!